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mascf1
I Plan to Stick Around
since ‎08-05-2014
‎08-31-2022

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  • 66 Posts
  • 1 Solutions
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User Activity

Ignite TV lost favorites

02-23-2022
My Ignite TV box lost all the Favorites I had set, I've had these Favorites for over 5 months when I switched to Ignite from Cable.  The modem is in bridge mode and I use my own router for WIFI.   The person in Support I spoke to clearly did not unde...

Screen saver won’t stay on Animals

01-30-2022
Ever since the last software update the Ignite TV screen saver keeps cycling between Animals and Entertainment when I have it set to Animals. Support has been clueless and useless.   *** Edited Labels***

Housekeeping update message on TV

09-14-2021
Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes".  This took out down of my Rogers services, not just the TV....

misrouting digital cable support calls

05-21-2021
Rogers is now continually misrouting calls for digital cable support and wasting customers time!!!! The IVR system recognizes phone number associated with the account and yet still routes it to the Ignite TV group. Support calls are now taking more t...

Technical Error on MyRogers

04-11-2021
Every time I try to click on the link to the Special Upgrade Offer on my account I get a Technical Error message.  This has been going on for several weeks, I have no way of viewing the special offer.  I've called support and they just say it will be...
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