Rogers Community

How does one get their cellphone app to download recorded tv shows currently in ones library?My app flat out will not do this..... every time I attempt to transfer a file I always get .....*Could Not Create Download*.....*unfortunately we're not able...

I've been making use of the Ignite program for a week now & I've come to the conclusion that the software could use a LOT of tweaking to make it more flexible & comparable to the older Technicolor program that gave the user considerably more tweaking...