Rogers Community

Alex4161 · 11-22-2021

We had a area outage yesterday and it took some time before the service was restored. This morning the connection seems to lag on all wired/wireless devices. looking at the modem signals, I see that I only have 2 downstream channels listed: IndexLock...

Alex4161 · 04-16-2021

I have a few devices that are on IP4 (one of them being a laser printer) and every 2 days, the IP address changes, and I have to reconfigure the win 10 IP port address which is really annoying. I went into the router and set the IP4 lease time to 50 ...

Alex4161 · 03-16-2021

I wanted to return my modem back to rogers and wanted to do a complete factory reset to clear the login passwords, wifi passwords, SSID names, etc. How would I do this? Thanks *** Edited Labels ***

Alex4161 · 11-19-2020

Hello, I see that there is Prime Video, and Netflix supported. When will we be seeing an Apple TV app on the Ignite TV Boxes? That is the one remaining app that I need so that I can remove the Roku or another third party streaming hardware device fro...

Alex4161 · 11-02-2020

Hello Everyone, After doing a factory reset of my Ignite Modem (I was having issues with the Rogers Ignite TV service), I see that for 5 Ghz, it only is using Channel 44. Why is it not working with the high channels that are spec'd to handle higher o...

Alex4161 · 11-23-2021

Hi. Yes, after waiting for several hours, I rebooted the modem again and solid the channels appeared.

Alex4161 · 10-14-2021

Thanks for the suggestion. I had tried your suggestion a few days ago and got an error trying to reserve the address. I tried it again this morning and was able to reserve it. I set the DHCP time back to the default of 2 days and hopefully this issue...

Alex4161 · 10-13-2021

Hi I have noticed this issue with the XB7 modem in that I would change the DHCPv4 Lease Time value to 44 weeks or forever, and after some time, it would default back to 2 days. In comparison, the DHCPv6 Lease Time setting does not exhibit this issue....

Alex4161 · 07-26-2021

@DatalinkFirst of all, thanks for the detailed answer.For the most part, the devices all work OK, and when I have these hiccups, all devices have connection issues (Wired, Wireless. etc.) My computers and Laser Printer are connected via wired connect...

Alex4161 · 07-19-2021

The newer Wi-Fi mesh systems I believe work on their own and don't need an Asus router as they handle the routing. You just need to put the Rogers device into Bridge mode so that it just functions as a modem.I would start with the following which you...

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slow speed after area outage

XB6/XB7 Modem - IP4 DHCP Lease time keeps defaulting to 2 days

Ignite XB6 Modem - How to do a factory reset?

When will there be an Apple TV App on Ignite TV Boxes?

Why does the Ignite Modem only use lower channels for 5 Ghz?

Re: slow speed after area outage

Re: XB6/XB7 Modem - IP4 DHCP Lease time keeps defaulting to 2 days

Re: XB6/XB7 Modem - IP4 DHCP Lease time keeps defaulting to 2 days

Re: Ignite XB7 Gateway Dropping Connection.

Re: Issues with Wi-Fi on XB7

Re: XB6 Modem blocking Apple downloads and updates...

Re: 4K PVR. How to enter diagnostic menu?

Re: Pixelated images on Roku Streaming Stick and 1...