Ignite TV™
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Horrendous service

We went literally decades on the old Rogers cable service with only sporadic issues, usually just some pixilation on the TV. When our NextBox converter failed Rogers forced us to switch to ignite and the only thing ignited was our fire under us to lo...

Thinking of upgrading to Ignite TV

Hey, I am thinking of moving to Ignite TV and internet.  My only reason to pause on this is my current home network set up.  My current Rogers modem is in bridge mode which then feeds my personal wireless router then my Ubiquiti AP so that I have who...

burnsie by I've been here awhile
  • 484 Views
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Outage

Is there an outage affecting community of New Credit just outside Hagersville? We have been without our Ignite internet and tv services since around 12:30. Neighbours on either side are out as well. ETA for return of our services?     ***Edited Label...

Mel110 by I've been here awhile
  • 441 Views
  • 1 replies
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Resolved! Losing Modem Signal on only 1 tv closest to modem.

We switched to Ignite TV a couple of months ago and have had nothing but headaches.  We have 1 tablet, 2 computers  and 1 laptop all running off our Wi fi system. Along with the 3 black boxes for the TV's that are on this Ignite Modem. We live in a s...

SWe3 by I've been here awhile
  • 642 Views
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Resolved! Sportnet now and Disney plus subscription

I recently upgraded my internet to Ignite streaming.  The promotion said I will have 6 months free Disney + and 1 year free Sportnet now subscriptions.  So far, I did not get any emails for the activation and myrogers did not have "subscription" tab....

mkleung by I've been here awhile
  • 575 Views
  • 1 replies
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Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I plan to stick around
  • 5876 Views
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Resolved! Questions about the Ignite TV Bundle

Can I add a channel to a Flex bundle? The bundle I am interested in does not include CNN; however, it is available on the Rogers network (as part of a larger, more expensive bundle). Can I choose to add this single channel to an existing Flex bundle ...

gdpetr by I've been around
  • 545 Views
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Internet and tv service outage

TV AND INTERNET out again and yet no reports in Rogers service interruption page/twitter. After frustrating chat experience finally told there is an outage in the entire 705 area code and won’t be resolved for 3-6 hours. Why is this not posted on you...

Doyle32 by I've been around
  • 450 Views
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Will ignite TV and Internet work with old RG59 cable

I am pretty sure my house has the original coax cable, I believe it is RG59(or maybe older, there are no markings on it) running from the cable box on the lawn of my neighbors house. I think it is the same cable from when the house was built 1977, (B...

stiff by I'm here a lot
  • 3319 Views
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Problems With Internet Since Installation

I bought a Ignite Internet 150-Unlimited on 27th July and until now (after 10 days) I don't have access to the internet. I work from home and over the last week I used either my data or McDonald's and Tim Hortons Internet. It's becoming a never-endin...

Omid1991 by I've been around
  • 442 Views
  • 1 replies
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Recent outage

Still having problems with Ignite. Cannot get some channels and internet cuts out     ***Added Labels***

BAW55 by I've been around
  • 851 Views
  • 1 replies
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Services restored

Got my services restored around 1 am today, everything seems to be working well, except live tv.  It is very slow, taking about 20-30 seconds in between channel changes, partial freezing at times.  *** Edited Labels ***

jjjjy7 by I'm a reliable contributor
  • 2425 Views
  • 13 replies
  • 2 likes

Ignite Internet Offline Modem

Good Morning!I woke up to no internet signal on my Google home. At first I reset my Modem. Still nothing. So I reset my Google home. Again nothing.I go into my Ignite WiFi App and it says that my modem is offline. But it's plugged in and the light is...

TheSargeOne by I've been here awhile
  • 691 Views
  • 2 replies
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Getting connected

I'm not connected, I went through the connect for success did that been approved everything's been done got my package picked out. I live in a new sixplex apartment that was the first one done by housing with shipping containers there's one tenant th...

Resolved! Set up questions for Ignite package with TV and Internet (going from old Grand-father VIP packages)

Hi - I am considering moving from the grand-father VIP TV package plus 500D Internet), I am hoping someone can help here as I have a couple of on-line chats with tech support and I do not receive clear answers- more of sales pitch. Here is my set up:...

Resolved! Ignite Tower Modem electrical connection

I used the online support chat to inquire about exchanging my Gen 1 WiFi Pods for Gen 2. Unfortunately the cost is $5/m, no thanks. The agent then asked if the Tower modem was plugged into a wall socket or powerbar. He went on to say something that I...

Bplayer by I'm a trusted contributor
  • 1288 Views
  • 1 replies
  • 1 likes

Resolved! XB7 in New Brunswick?

Is the XB7 standard in NB for Internet/TV bundles?  I have multiple devices in 2 rooms and would need 4 Ethernet ports (along with my existing switch) to get everything connected... if I get a modem with only 2 ports, I'd need to buy an additional sw...

pjrettin by I've been here awhile
  • 759 Views
  • 2 replies
  • 0 likes