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Resolved! New Ignite TV Self Install

Looks like I will be doing a self install for a friend on Monday. This is a brand new building with Rogers fiber to the home.   So what does rogers use for the customer premise fiber termination to coax?    I am comfortable doing the self install. Ap...

Biollw by I'm a senior advisor
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  • 75 replies
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Ignite TV - first impressions and a few observations

Hi everyone.  I finally migrated to an Ignite TV + Internet + Home phone bundle on Saturday morning.  While I had already seen Ignite TV in action at friends’ and family members’ homes, it was a limited experience and I haven’t had a chance to really...

toolcubed by I'm a senior contributor
  • 5281 Views
  • 37 replies
  • 2 likes

Resolved! Youtube - FF

Is there anyway to fast forward / rewind on Youtube, other than in 10 second intervals?  Its a real battery drain if you want to skip forward.     ***Edited Labels***

jjjjy7 by I'm a reliable contributor
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  • 5 replies
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Resolved! How to Connect STB to new SSID?

I want to change my SSID. Everything is installed and working great, but now I want to change my SSID.  Is there a way to tell the TV boxes the new SSID?... do they find it automatically the next time the come out of sleep? Or the next time they are ...

ColdGranite by I'm a senior contributor
  • 20847 Views
  • 37 replies
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Resolved! Can Band Steering be Disabled if you are using WiFi Pods?

Just got new Rogers Ignite service and we had to put the gateway in the basement furnace room to access the Alarm system Phone Lines.   Result was weak signals at the TV and computers not just above the Gate way.   I fixed the TV signal by renaming t...

Questions about PODS

I had PODS installed today and am not sure I understand how they work.  I was having issues with one of my TVs that was furthest away from the modem, but the tech placed the pod for that TV further away from the modem than where my TV and box are cur...

jjjjy7 by I'm a reliable contributor
  • 33289 Views
  • 55 replies
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Resolved! Unable to Login to Admin Settings on XB6

I am attempting to log in to my Arris XB6 via https://10.0.0.1. As instructed I tried Username:"admin" and Password:"password". Incorrect password for admin. I then tried Username:"admin" and the current  WiFi password as Password. Incorrect password...

Nathair by I've been around
  • 26294 Views
  • 34 replies
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Resolved! Is it Possible to Use 2 Rogers Gateway Modems on 1 Account?

Is it possible to have two Rogers routers  on one Rogers account/household?  Our son is a hardcore gamer and wi fi doesn’t work well in his location of the house . I don’t want to relocate the router to his location because it impacts the other devic...

Fishbowl56 by I've been around
  • 3458 Views
  • 3 replies
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XB6 Modem - Noisy?

Contemplating the jump to Ignite, but aside from the picture quality concerns I've seen here, I saw a reference to the XB6 modem using fans, and it being noisy.   My existing modem is passively cooled, so a noisy XB6 one would be a showstopper.   Any...

robtoe by I'm a reliable contributor
  • 16642 Views
  • 50 replies
  • 1 likes

Looking for Guidance on Intel NUC boxes and Configuration

I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service.  These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...

Philip144 by I plan to stick around
  • 2019 Views
  • 10 replies
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High CM Correctable Codewords

What is considered too high for CM error codewords -Correctable Codewords?   Index12345 Unerrored Codewords2,074,189,6473821514707382140063538214022753821407401 Correctable Codewords1,025,937,593124164186158 Uncorrectable Codewords273530793792791  H/...

Robert85 by I plan to stick around
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  • 31 replies
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Resolved! Some iPhone Apps Not Connecting to Ignite Home Internet

iPhone11 - using apps like Spotify, Snapchat, Tiktok won’t connect to wifi even though phone is connected to ignite wifi and other apps like Instagram work fine!If I connect my phone to another wifi (friends phone hotspot), everything works fine. If ...

Resolved! Self-install Ignite TV questions

Hi,   I have an offer to move to Ignite Services from my existing Rogers services and have some questions about the "Ignite Express Setup" listed: Is the equipment shipped or does a technician drop it off? How do I return the old equipment?Will there...

evanhams by I've been here awhile
  • 3068 Views
  • 7 replies
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Resolved! Gateway Hub LAN port #4 red line

On the Ignite Gateway Hub how does LAN port #4 (with the red line beside it) differ from the other 3.  I cannot connect to ignite TV through it but have no problem when using the other 3. What is the difference?       ***Added Labels***

hashford by I've been around
  • 6720 Views
  • 1 replies
  • 1 likes

What router should I get for my Ignite modem?

I recently upgraded my Internet and TV Package at home to Ignite 1Gb. After the old modem was replaced I noticed that the Internet speed was much slower and the TV boxes had a lot of lagging and blackout periods. Another Rogers technician came and af...

EddieL by I've been here awhile
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  • 12 replies
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Resolved! Wifi cameras need up address

I just installed the ignite gateway.and.im trying to set.up my wifi security cameras, I need the up address to install but all I'm seeing is 10.0.0.5 wereas before it was 192.168.0.xxx:80How do I find the proper IP address so I can install these came...

gordow by I plan to stick around
  • 691 Views
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Resolved! Issues with connecting to VPN since switching to Ignite

Please help!!The issue with connecting to VPNs on Ignite seems to be known and nothing seems to be done to fix this.Everything was absolutely fine connecting to my work VPN prior to switching to Ignite.I need this resolved so I can connect to my work...

Ollie79 by I'm here a lot
  • 10008 Views
  • 18 replies
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Resolved! Splitting output from modem?

Can I use a simple managed switch to split the signal from my Ignite WiFi Gateway (XB6) to send to two computers? Any conceivable problems doing so? They'd rarely be used at the same time.    Tnks   ***EDITED LABELS***

markfink777 by I plan to stick around
  • 1497 Views
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Resolved! Bad Weather Ignite TV Issues

Every time it rains my ignite tv and internet goes down. Anyone else have this issue as when I call Rogers they tell me everything is fine on their end and they can’t see anything wrong. This has been an issue for me ever since I switched to Rogers. ...

Geo28280 by I've been here awhile
  • 2651 Views
  • 6 replies
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Bandwidth Issues Downloading PC Games While Watching TV

Looking for real solution about Rogers Ignite Gear Ignite Internet 150uXB6 Modem- Hardwired to two computersXi6 No extenders to 4 TV'sVOIP Phone Problem-I play PC games and I need to download these PC games from Steam/Orgin/GOG/Uplay/EPIC/RosckStarWh...

gfraser2 by I plan to stick around
  • 2852 Views
  • 8 replies
  • 0 likes