Ignite TV™
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Ignite TV 200 hours of recordings

How do we manage the 200 hours? Is there a running tally of the recordings? Do shows that we save that go over 1 year just disappear? we currently have 3TBs of storage on our Shaw TV Gateway ... is there any way to buy more hours?

tbcuthbert by I plan to stick around
  • 364 Views
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User guide for Ignite TV

Is there a PDF file Ignite TV Guide?   including remote? and app?   i see 1 one minute video on Ignite TV functionality  is re video for 1. Recording shows, playback of show, recording series (priority o recordings) .2.  Watching shows - forward, bac...

tbcuthbert by I plan to stick around
  • 112 Views
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Resolved! Why do IgnitenTV boxes show StackTV channels in the 900s?

Maybe I misunderstand StackTV but I thought that it is a streaming service that gives you access to Canadian cable TV channels without requiring a cable TV subscription.  But isn’t anyone with an Ignite TV box going to have a cable subscription and g...

wayner92 by I'm a reliable contributor
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How to add a channel to Favourites in the Ignite TV Guide

How to add a channel to Favourites in the Ignite TV Guide On the remote, press the Guide button once to access the main guide.Navigate to the channel you wish to add to Favourites.Press the left arrow button on the remote to highlight the channel an...

aalmamun by I've been around
  • 142 Views
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Rogers XiONE TV box, audio setting issue with Denon AVR

Just got ignite and I’m having issue with audio not coming on after we have powered town TV and Denon the next time we switch it all back on.Set the box audio to expert mode, the Denon shows Dolby Digital + symbol and the audio work.Switch it off. Ne...

raymate by I've been here awhile
  • 2168 Views
  • 21 replies
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Stingray Now and Festival 4K channels

It was my understanding that the Stingray Festival 4K and Now 4K channels were available for those that had an UHD 4K television.  This was the case with digital cable.  However, I have noticed that these channels are not included on Ignite TV.  Must...

Flex Channels

I recently switched from cable to Ignite. I was told I could swap channels using Flex option. When I called I was told Flex no longer exists. If I call back the next support person says I should have it. What gives. Does Flex exist or not?       ***E...

roycer1 by I've been here awhile
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Resolved! Watching Ignite TV, Move to another room?

I'm new to Ignite.  Rogers told me that, like Bell Fibe, I would be able to start watching a program in one room, then move to another and pick up where I left off.  Is that really possible, and if so, how?  If I'm watching a recording, then I can pa...

Multiple recordings of the same program

I have read multiple posts on the issue of Ignite recording the same program multiple times.    The issue I have is I set to record series on Channel 109 (Vancouver ) to tape Jeopardy.  BUT Ignite records multiple of the SAME episode.   IT records no...

BarryC604 by I plan to stick around
  • 367 Views
  • 3 replies
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Channel lists- Popular v Flex 20 with sports

Hi, I understand that there is a channel list comparing the new Popular tv package with the old Flex 20 with sports package. Is it possible to get a link to that list? Also looking for a list of channels for the new Starter tv package. Thanks so much...

canfld by I've been around
  • 446 Views
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Ignite Popular TV Channel Line-up

About to switch from ignite tv flex 20 +sports to ignite popular. Can I still get the following channels: CTV comedy, Smithsonian, and BBC Earth?   **Labels Added**    

Tobie by I've been here awhile
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Resolved! Are recordings available after unsubscribing to channel?

Program recordings on Ignite TV are not as they were once with digital cable television.  That is, they are not recorded onto the device itself but reside in the cloud.  Sometimes, with IPTV, when one records, they are not really "recording" but rath...

Ignite TV - Freezes and blacks out

Why am I paying monthly fees for ignite tv when it only works for 10 minutes at a time before it freezes and blacks out? I’ve unplugged and plugged EVERYTHING, tv box, tv. I don’t know how many times I’ve restarted gateway. The internet works fine on...

Weather Network On Ignite Popular package

We recently renewed our service and was switched to the Popular package on Ignite. We ALWAYS had The Weather Network on Ch 23 but now we noticed a few hours into the updated package it’s telling us we need to subscribe to watch it but our channel lin...

DCB316 by I plan to stick around
  • 264 Views
  • 3 replies
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Resolved! Apple AirPods Pro 2nd Gen No Sound With Rogers Ignite TV

Hi, I have Rogers Ignite and just got a set of Apple Air Pods Pro (2nd generation).  I am able to pair the air pods to the rogers ignite system but am getting no sound.  I have tried the following: -exchanged air pods to another set, but same issue -...

neena0 by I plan to stick around
  • 4164 Views
  • 25 replies
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XiOne forgets it's a 4K box

A few weeks ago, my XiOne started refusing to play 4K content, saying   Unfortunately, your TV Box isn't compatible. To [screen shot is blurred, sorry], your TV Box must be 4K UHD capable. Learn More   Note that it's saying that the device that isn't...

HiHoSilver by I plan to stick around
  • 426 Views
  • 5 replies
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cant fast forward or rewind when you watch movies tv series

i watch alot of streaming sites..Ignite has a issue that needs to be addressed say i watch a movie and forgot to stop..you cannot REWIND or FAST FORWARD from where you left off or restart the movie or series...what a bummer that is..why would you des...

archer57 by I've been around
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  • 18 replies
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Resolved! Ads in program guide

I've had opportunities to try out Ignite TV on a few occasions and something that very much surprised me is the presence of ads in the program guide.  They appear as rows like regular channels over and over again as you scroll vertically in the guide...