Rogers Xfinity TV
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Why do I see everyone recording?

I have Ignite TV (small boxes) on all the tv’s (5) my question is; how come I see another tv’s recording and when their show is scheduled I get a notice on another tv? Is there anyway to make each tv separate & their own recordings?     ***Edited Lab...

Ois by I've been around
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Resolved! Tips on Rogers Ignite Remote

I'd like to be able to turn off the tips for using the Ignite TV remote that pop up when I use the onscreen Guide. I already know that if I want to move forward to the next day, I can use the fast-forward button. I don't need to be reminded of that e...

mlaffs by I've been around
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Resolved! How to Weatherproof a Rogers Entertainment box?

I have a new outdoor TV.  It's all set up and working fine with the little 5"x5"x1" Rogers tv box, but I want to waterproof that box so it can stay outside.  I considered a weatherproof junction box, but I believe they may block wifi signals to/from ...

steve_sea by I've been here awhile
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Resolved! Rogers XR15 Remote Control

Is the Rogers XR15 TV set-top a rental?The return/ok button is broken. There is a hole in the middle button with white light flashes.Can it be repaired or replaced for free?Thanks     ***Edited Labels***

Don2023 by I'm here a lot
  • 1608 Views
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Restart program

Good day, So here is something that does not work. Take a jays game, last night for instance it went 14 innings. If you record it it automatically extents the recording time to record the whole game, 4plus hours instead of 3 hours. That works great.....

Biollw by I'm a senior advisor
  • 1905 Views
  • 5 replies
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Setup Ignite TV on a Samsung TV

Trying to set up Ignite on our Samsung QLED Tizen QN55 (2017) and when I try to select the source (long press), nothing happens. I plugged the HDMI into the OneConnect port on the back of the TV (there doesn't seem to be a dedicated HDMI port). Any a...

Continue Watching…

How do I clear/delete shows listed under “continue watching”?I’m no longer living with the one who watched these shows, I really don’t wanna continue to see these on my screen.

Blade_27 by I'm here a lot
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Incredibly Disappointed with Customer Servicr

I called into support because i kept getting a 03117 error. The support rep was great; and suggested an upgrade on my plan to increase not only speed but bandwidth. I agreed and a new modem was sent out.Talk about going from hero to zero in a couple ...

SharOn88 by I've been here awhile
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TV Audio Distorted

Just purchased Ignite TV/Internet. Experiencing intermittent audio voice distortion. How do I fix?Thank you   *** Edited Labels ***

William16 by I've been here awhile
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YouTube behaves differently on different ignite TV boxes

I have rogers ignite internet service with TV. I have 3 STB's on different TV's and notice that one of the boxes behaves slightly differently in the YouTube app. In this one box (an Xi6-T), no YouTube chapters are ever present on videos, while on my ...

AriG by I've been around
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Ignite STB WiFi Loses Channel Stream

The Xi6-A stb is connected via wifi and has an excellent signal strength. When viewing a channel, the screen will turn black after a couple of hours. There is still.a signal to the tv. The menu still works, and I can access options. Turning the stb/t...

Ignite Box not activated

The replacement STB arrived Tuesday. I have made many calls but yet to have my TV working. I got a "Device activation has failed due to error: 012." message.   *Added Labels*

cadlewis by I've been here awhile
  • 2425 Views
  • 6 replies
  • 1 likes

Deleting From Sceduled List

My Wife decided she wanted to record a program. When she did, she selected record all. So now she was getting the program recorded 4 times a day on 4 different channels in 4 different time ziones. I cancelled 3 of the recordings and now it shows thes...

schmidtp by I plan to stick around
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  • 1 replies
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Resolved! Watching Ignite TV, Move to another room?

I'm new to Ignite.  Rogers told me that, like Bell Fibe, I would be able to start watching a program in one room, then move to another and pick up where I left off.  Is that really possible, and if so, how?  If I'm watching a recording, then I can pa...

Rogers Update - Manually

How can I force an update on Ignite TV? I have skipped the update a couple of times and now I want to know how to manually update.   Thanks in advance.       ***Edited Labels***

falcios by I'm a reliable contributor
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  • 3 replies
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