Can’t get any channels, Netflix, saved programs, NOTHING!!! 3 dots forever them says “Sorry we are having issues, please try the program again. Still having trouble? You may have to try another program” Tried a restart and nothing *Added Labels*
I currently have Rogers Communications Inc. providing Home Telephone, Cable TV and Internet Services through their Rogers Ignite TV bundled service. These work off a single Arris Modem Model G3482ER3, Part No. TG02DCW3482RG and a copper coax drop fr...
Have upgraded my Rogers Ignite in January and have had this problem since day 1. My 55 inch Vizio TV in the family room where the modem/router (gateway) is located turns itself on sometime between 10 PM and 3 AM . The other 2 TV's work the way the...
On the Ignite Gateway Hub how does LAN port #4 (with the red line beside it) differ from the other 3. I cannot connect to ignite TV through it but have no problem when using the other 3. What is the difference? ***Added Labels***
Attempt to open the app and it says "Having trouble opening the app. Please try again in a few minutes" APPS-04154. This has been going on since Friday at 8pm, it is now Saturday at 10am. Rebooted the Xi6. It works on the other Xi6 Thnx Bill ...
Hi I have a Sanyo model number is FW50C78F and this past week everytime I turn on the tv I have to unplug the HDMI connecter and replug it to be able to watch the tv . The technician came here yesterday said that theres 2 tv brand that has problem wi...
Hi, I am hoping to get some help with my issue. Currently, I have an Arris XB6 gateway set up in bridge mode going hardwire into an Asus GT-AX 11000 in full wireless router mode, now I have a gigabit plan and when using and I get a huge drop in speed...
The new screen saver on Ignite gives users the option to press the microphone button and ask for the wi-fi password. There are no controls, no authentication required. Anyone with access to the remote can get access to the wi-fi password. How is this...
Sorry if this is a duplicate, I tried doing a search on the subject but didn't find the answer. Can you advise if the Ignite TV service (looking at 4 Ignite boxes installed) will affect the overall internet speed? I currently have 1Gbps internet s...
I just wanted to know what the ideal signal levels should be for Downstream and Upstream SNR, Power Level. This article gave me some ideas but I figure I rather ask the experts at Rogers: https://pickmymodem.com/signal-levels-docsis-3-03-1-cable-mod...
HelloI'm looking to find a way to be able to have both my kids listen to a movie using bluetooth headphones connected to the Xi6a ignite tv box. Problem is I can only get one paired at a time. Is there a way to have multiple headphones connected and ...
I came across an interesting issue with the XB6 this morning. I tried to update some apps and do an Apple update on my iPad and when I click the update, it just sits there at requesting. I am able to browse the web so I know I am connected. Looki...
I was wondering if there was a way to disable the Ethernet ports on the Arris XB6 modem? Trying to make it as “secure” as possible to ensure internet can’t be accessed when it’s not allowed to be I already disabled the WPS and I think the Ethernet p...
As of the last 2-3 weeks i've noticed slow network speeds at two residences, both subscribed to Ignite Gigabit and Ignite TV with the XB6 modem. speedtest.net can show 0-10mbps download speed over wifi direct to XB6 and regular upload speed. Sometime...
A spontaneous decision to switch from Bell after a sales person made a great offer at my door over a week ago has left me with some regret. The good news is I have not canceled Bell and may not because I am a little surprised at the volume of issues...
Hi there, I need help with my network system and ignite Wi-Fi speed. I’m sending my Wi-Fi from my house to my shop through the Ubiquiti Nanostation LOCO M5 network system. I have an Eero pro router in my shop, wired to the Ubiquity antenna that then ...
Hi All, I find a picture is worth a thousand words, so I created the above diagram. I can't seem to connect to my VPN server from the Internet, however, I am able to do it from the internal network. I have tried to use an online port scanner, an...
I recently switched to Rogers ignite and now have my new modem/router up and running.My problem is that I have 3 devices ( Sonos, cloud hard drive, Phillips hue) that all require a wired Ethernet connection.Can I plug something in to modem to split t...