I'm a senior contributor
since ‎10-19-2012
a month ago

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  • 552 Posts
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Hello. I decided to get rid of our additional Xi6 tv box (we only need one) so called Rogers and they processed the work order. As soon as they were done, I received a “this device is not authorized…” message on the tv screen connected to the Xi6 I’m...
Hello community. My Ignite XB6 gateway has been showing horrendous DOCSIS stats for the past couple of weeks. Almost all DOCSIS channels are in the -16db range and SNR at around 34db. My upstream power levels are also all elevated at 52db. Yet I have...
Hello community. In the last ~2 weeks, I’ve been getting a ton of spam sent to my Rogers mailbox…anywhere from 5-10 per day. Prior to these last 2 weeks, I wasn’t getting any spam at all. Does anyone know if Rogers changed their spam filtering settin...
Hi community! I'm on an Ignite bundle, which I've had since early June.  Prior to Ignite, I was a legacy internet (150Mbps plan) and digital tv customer with a Hitron CODA-4582 modem.  With the Hitron, I was ALWAYS hitting approx 560Mbps on ALL speed...
Hi everyone, Even though I'm on Ignite, I'm posting this here because my issue is NOT related to the Ignite platform, and I've had this problem even when I was on legacy internet with the CODA-4582 modem.  I have reported this problem to Rogers three...
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