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Rogers TV down for 15 hours

A38
I've been around
From Saturday evening (28/12) to mid morning on Sunday (29/12) in midtown Toronto.
Hugely inconvenient and confusing trying to figure out what the problem was and how to fix it.
No notice from Rogers!
What happened?
1 REPLY 1

Re: Rogers TV down for 15 hours

RogersCorey
Moderator
Moderator

Good morning @A38!

 

Please accept my apologies for any interruption to your plans that resulted due to this service interruption.

 

We do try our best to notify our customers when there is proactive maintenance that may result in a service interruption. If you received no notice, this was most likely an unforeseen incident.

 

Have you checked your email for any communications from us? We may send updates regarding outages to the primary email address that you have registered with us.

 

How has your service been since this interruption? If you're continuing to experience any issues, please let us know.

 

~RogersCorey

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