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Resolved! Ignite TV light grey screen

We recently upgraded to ignite TV. We have been experiencing an issue where the channel we are watching stops working and the screen becomes a full light grey screen with no audio. If we leave it there for a long enough amount of time it will occasio...

alegacy by I plan to stick around
  • 5192 Views
  • 18 replies
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Amazon Prime App Issues?

Anyone else have issues using the Prime video app?I find at least 50-75% of the time when I choose a show  and select it when a preview comes on and I select skip I quite often  Iose video to a black or frozen screen . Or I get a sound but no video a...

yyz64 by I plan to stick around
  • 9515 Views
  • 24 replies
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Resolved! 64 WPBS (PBS) “technical difficulties”

Sunday evening this channel was broadcasting a black screen. Since yesterday it now shows a “We are experiencing technical difficulties and are working to restore the service as quickly as possible” message. This is in the Ottawa area. Don’t know if ...

JG24 by I plan to stick around
  • 1453 Views
  • 2 replies
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Trouble with the ignite TV box

My mom is having alot of problem with the ignite box tv and so do i the screen come all black and we cant go no where cant change tv its happen alot lately       ***Edited Labels***

Resolved! Ignite TV Flickering

Unplugged tv and box to move everything and now nothing just black and white flickering. Ive tried unplugging everything and using ignite site to reboot and still flickering.   *Added Labels*

Guy111 by I've been here awhile
  • 5637 Views
  • 2 replies
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Resolved! No signal after relocating cable box

I moved the box to the another TV. Hooked it up. Rebooted modem and both boxes. The one I just moved shows a black screen. Guide is there but it won’t show the signal. Error message XRE-03090 keeps popping up. Help please!UPDATE. I’ve tried a system ...

Ed28 by I plan to stick around
  • 11753 Views
  • 14 replies
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Resolved! Audio but no Video Ignite Box

Lately on both boxes, they have started with audio, but no video. It just sits there with the three white dots on the black screen saying welcome. Reset fixes it, bit this did not happen in the past. Any idea what is causing this?       ***Edited Lab...

Grwebster by I plan to stick around
  • 9726 Views
  • 12 replies
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