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Cracking, Staric Audio with Rogers Ignite

Crackling, static sound started a week ago. I tried all the solutions from Rogers on line & apps. . Called & Tech re-booted it - no change, suggested a new white box might be needed. We got app’t: Technician came yesterday, he unplugged/ plugged ever...

WRDS by I've been around
  • 631 Views
  • 1 replies
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Resolved! Ignite Volume Issues

Just switched over to Ignite and set up went fine, except I’m noticing that I have to go up to volume 70 to hear the dialogue. Old cable box was good on level 14. When On Demand switches to a commercial it becomes very loud and we scramble for remote...

crazyloon by I've been here awhile
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Resolved! Multichannel PCM

As of a few days ago, my Onkyo AVR is reporting that its incoming audio from the Xi6-T is now Multichannel PCM, rather than Dolby Digital Plus.  This is when I select Best Available on the box, selecting Expert Mode still shows DD+.  What's the diffe...

fwd1955 by I plan to stick around
  • 1338 Views
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Volume Issues

I’m unable to control the volume on my Ignite remote. The volume is stuck at 0. When I press the volume button to increase the volume, the numbers move higher and the volume increases. The second I take my finger off the volume button, the numbers ro...

Gillburn by I've been around
  • 1049 Views
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Ignite tuner software needs to be more user flexible

I've been making use of the Ignite program for a week now & I've come to the conclusion that the software could use a LOT of tweaking to make it more flexible & comparable to the older Technicolor program that gave the user considerably more tweaking...

55trucker by I plan to stick around
  • 349 Views
  • 1 replies
  • 0 likes

Ignite TV Sound loss

I have a Sony smart tv with a samsung soundbar hooked up to it via hdmi earc. All the smart TV apps work fine aswell as my PS5 sound coming from the soundbar. I would usually have the sound around 20 for it to get loud. But when I switch over to my i...

Sound Drops and Some Pixelation on Channel 9 Yes TV

I have noticed that I have had frequent pixelation and sound drops on Channel 9 Yes TV for over a week now.  Other channels seem to be fine but this one has it often.   Is there a transmission problem going on?   Thanks     ***Edited Labels***

Alex4161 by I'm a senior contributor
  • 11253 Views
  • 65 replies
  • 2 likes

IGNITE TV BOX sounds like Chipmunks through my monitors

I need help with my Sharp Smart TV LED 50 inch Model No.EVSHA50N5000U...there has been no sound coming from the speakers for a while so i have been using my PreSonus 3.5 Aris near field monitors to hear sound. Its been working for the most part conne...

No Sound When Running Ignite TV Box Through Pioneer Audio Receiver

I think the title tells the story, but just in case:   I run one HDMI cable from the IgniteTV to my Pioneer VSX-821 receiver, and from there into the TV.   For whatever reason, I get no sound. I called in and they tell me the receiver may be too old ...

ArianK by I plan to stick around
  • 4174 Views
  • 7 replies
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REV TV Audio Issues

Starting recently there have been audio issues on REV TV. Initially I thought it was just my recording of "The Inside Line" yesterday, however, it's happening again on live REV TV today and a subsequent recording of The Inside Line.   The audio issue...

57 by Resident Expert
  • 2028 Views
  • 13 replies
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Hollywood Suite 70s channel sound issue

For about a week now, I've had bad sound only on one channel - Hollywood Suite Movie channel for 70's movies.  The sound cuts out every other second which makes it hard to watch the channel.. This happens ONLY on this one movie channel and on no othe...

pjrettin by I've been here awhile
  • 1133 Views
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No soundrrect my sound it did not

I had an issue with the sound on one of my sets and called support and they had sent me a new modem for that particular TV. After connecting the new modem as I thought would solve the issue it did not. So this tv was about 10 yrs old and thought it w...

Donhere1953 by I've been here awhile
  • 526 Views
  • 1 replies
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Sound bar does not work with Ignite TV

With Bell Fibe. I was able to use my optical cable connection from my RCA Lcd TV to my Samsung sound bar along with my DVD player. my AppleTV+ box and the fibeTV sound. With Ignite connected to TV with an HDMI connection. I still get proper sound bar...

Lui1444 by I've been here awhile
  • 3381 Views
  • 6 replies
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Ignite remote Volume Control

I had an issue with the sound on my tv. The box was changed and sound came back. I still have sound but hardly any volume. Has to be at a 100 on the sound to hear it at all but not that loud.     ***Edited Labels***

Donhere1953 by I've been here awhile
  • 6034 Views
  • 3 replies
  • 0 likes

Samsung HW-53C Soundbar Dropouts

Hello, my new Samsung HW-53C Soundbar has intermittment dropouts. It can go days, even a week, working absolutely fine. Then suddenly, every so many minutes or seconds, there will be no sound through the soundbar. But there will be sound through the ...

chdiamo1 by I'm a reliable contributor
  • 3502 Views
  • 15 replies
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HDMI Compatibility with Sony Receiver

Does the box work with 1.3 hdmi on a Sony receiver? I plugged it in and it's not coming up. Worked when plugged into the tv. The cube is the same but thats because it needs to be 1.4 or better hdmi to work. My app only does 1.3 so is this the same wi...

Does Global on Ignite TV get DD5.1?

With digital cable, Global (Ch 517) only offers stereo soundtracks when the same show under a US station (eg CBS Ch 523) has DD5.1. Is this still the case with Ignite TV? Any insights would be appreciated.

AV_Fan by I plan to stick around
  • 880 Views
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Ignite (Ottawa Lineup) WJBK Fox Detroit (Ch. 36) Lip Sync is off

On Ch. 36 the Video is a good quarter of a second at least, *ahead* of the audio. It is most easily seen by watching the lip sync, you can see people start talking and then you hear it delayed. I have compared to other channels, and other channels ar...

james039 by I plan to stick around
  • 798 Views
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Aliens invaded my audio

My TV sounds like aliens are talking. My audio is screwed up, restarted TV box and my network. Nothing    *** Edited Labels ***

wbouchard by I've been around
  • 548 Views
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TSN4 Choppy and Laggy

Has anyone else has issues with watching leaf games on TSN4? At some point during the game it starts getting choppy, freezes, sometimes looses audio and is super frustrating. I’ll note that the commercials are totally fine and the issue is only with ...

ctafts by I plan to stick around
  • 10580 Views
  • 50 replies
  • 4 likes