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Aliens invaded my audio

My TV sounds like aliens are talking. My audio is screwed up, restarted TV box and my network. Nothing    *** Edited Labels ***

wbouchard by I've been around
  • 430 Views
  • 1 replies
  • 0 likes

Housekeeping update message on TV

Today at around 4:15pm EDT all of my services went down after this message appeared on the TV screen "you caught us in the middle of a housekeeping update, we will be done in a few minutes".  This took out down of my Rogers services, not just the TV....

mascf1 by I'm a reliable contributor
  • 9284 Views
  • 28 replies
  • 1 likes

Resolved! Ignite TV light grey screen

We recently upgraded to ignite TV. We have been experiencing an issue where the channel we are watching stops working and the screen becomes a full light grey screen with no audio. If we leave it there for a long enough amount of time it will occasio...

alegacy by I plan to stick around
  • 2347 Views
  • 18 replies
  • 0 likes

IR Control with a XI6-T Ignite

Hi I have a new Ignite XI6-T box replacing a defective XI6-A and have been unable to get the new box to work with an IR repeater from my Control-4 automation system. The old box worked fine with IR. I've tried moving the IR repeater around the front ...

mvanner by I've been here awhile
  • 2209 Views
  • 5 replies
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Resolved! How to Rename Ignite Entertainment Boxes

I can rename all my connected devices except the Rogers TV box. I set up as 'Bedroom, Living Room, and Basement' but I want to be more specific in the naming as there are more than 1 WiFi device in these rooms. Do I rename on the TV itself during the...

Resolved! Rogers Ignite Remote--whi

Hello, I have my rogers ignite remote set up to control my Samsung UN55JS7000 TV. It controls the power on/off and the volume of the TV and the av receiver it is linked to.    What I would like to do is use the rogers remote to access more of the tv ...

davet1 by I've been here awhile
  • 871 Views
  • 1 replies
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Delete a recorded program

I have had Ignite Tv for about a month and wish I had never made the switch from cable.   It is easy to see how to delete a recorded program that I have not yet watched but for a show I have watched the delete icon does not appear.  Help? Is it impos...

Profj by I've been around
  • 966 Views
  • 2 replies
  • 0 likes

1 of 4 boxes down

I have 1 of 4 ignite boxes down, done the reboot refresh etc multiple times, not working. How do I get a replacement   *Added Labels*

Preview images not populating on new XiONE box

Anyone else having an issue where preview images and preview video in the guide, are not working?    For example, if I do a voice search for 'The Hobbit', the search results show me all the options and movies ... but there are no images associated wi...

Lyphe416 by I plan to stick around
  • 1937 Views
  • 13 replies
  • 0 likes

Resolved! How do I use the TV as an alarm clock?

Our condo building was "upgraded" to Ignite and we've lost several things we had before. We have a TV that turns on every morning as an alarm clock. But with the Ignite box going to sleep, there's no TV signal for it to present so it can't wake us up...

esmerel1 by I've been here awhile
  • 2109 Views
  • 11 replies
  • 0 likes

Resolved! XiONE STB stays on

A minor issue to be sure, but one of my STBs turns off (light goes out) when I press the power button on the remote, while the other does not turn off. The TV does turn off, but the light on the STB stays on. Pressing the power button on the TV turns...

DAJ3 by I plan to stick around
  • 1377 Views
  • 1 replies
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MyRogers showing duplicate Ignite TV boxes

Hi there, Has anyone with multiple Ignite TV boxes seen on MyRogers duplicate boxes listed? I have a total of 3 boxes in my household, but it shows that I have a total of 5 boxes. Boxes 4 and 5 are the same MAC and Serial numbers of boxes 2 and 3.  P...

WSih by I've been here awhile
  • 290 Views
  • 1 replies
  • 0 likes

Why does the cable turn off and on and off an on ... occasionally

Hello,   The scenario:  We will be watching a channel, when all of a sudden it turns off and then on and then off and then on again.  Sometimes a couple of times ... sometimes 5, 6+ times.  It's completely random and then seems to fix itself and go a...

Lyphe416 by I plan to stick around
  • 1640 Views
  • 4 replies
  • 0 likes

XRE03091 - Unable to Play Video.

Here's the code explanation on the Xfinity website:   https://www.xfinity.com/support/articles/x1-error-code-xre-03091   Lately I've seen this on several of my recordings.  I've tried waiting to try watching it a day later. I've tried rebooting and s...

57 by Resident Expert
  • 1460 Views
  • 5 replies
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Considering Ignite Service with a Complicated Setup

I am considering getting Ignite service with bundle costs on my digital service going up. I have one TV on the top floor, one on the main floor, and one in the basement. Putting the system on the main floor would work in this scenario. What makes thi...

geddo by I plan to stick around
  • 1369 Views
  • 5 replies
  • 0 likes

Programs stuck on device after down load sync issue

When I download a recorded  tv program onto my device and return it, the system still shows it as on the device under recordings but it is not there. I am stuck until the download expires.      **Added Labels**

burtons by I've been around
  • 401 Views
  • 1 replies
  • 0 likes