Rogers Xfinity TV
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Two types of audio loss on two boxes

We moved to IgniteTV in January and things have been good until recently and we started to experience some audio losses on both our IgniteTV boxes.   On one of the boxes, when watching recorded content, we sometimes lose audio altogether. The fix for...

chank by I plan to stick around
  • 1961 Views
  • 6 replies
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Resolved! IgniteTV "Zombie" Recordings, Where are they kept?

I just got IgniteTV installed so I'll probably have a few questions in the next while, even though I've been keeping up with most of the IgniteTV posts.   On Digital Cable I could see "Zombie" recordings in my tile list at the bottom. These are recor...

57 by Resident Expert
  • 1845 Views
  • 3 replies
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Resolved! Ignite TV Box connect to an AORUS Monitor?

I was trying to connect an Ignite TV box to an AORUS FI32U gaming monitor via the HDMI cable.  The welcome screen displays then its followed by a snowy picture not allowing me to setup the box.   Has anyone ever connected an Ignite TV box to a gaming...

hector316 by I plan to stick around
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  • 4 replies
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Resolved! Installing Plex on Ignite TV

I just got the ignite TV box and was looking to install plex as it is my primary streaming app. Anyone know how to do that? I didn't see it on the list.       ***Edited Labels***

Kenkara by I've been around
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Requirements for HDMI switch and cables

I have Ignite box connected to my Denon receiver and currently get 4K HDR, through the whole chain.  Have the receiver set up so that Ignite connection is passed through when the Denon is turned off.  We got a record player for Xmas, but when listeni...

reed935 by I plan to stick around
  • 3863 Views
  • 5 replies
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By-Passing Signing in for SN!

I am having an issue with my rogers stream box. everytime i open the SN app i have to scan the code and sign in which is kind of frustrating. is there a way to by pass that.    thanks    ***Edited Labels***

Resolved! Amazon Music Unlimited

For all of you audiophiles...  Does the Rogers Ignite TV Box output Amazon Music Unlimited in Ultra HD format (e.g. is a high resolution file such as 24 bit/192 kHz available on Amazon Music Unlimited output by the Rogers Ignite TV Box in its native ...

gnkauff by I've been around
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Rogers Ignite tv box keeps cutting out every minute.

I have had Rogers ignite for over a year now and all was well. But since last week only 1 of my ignite tv boxes keeps cutting out every minute or two. All the other TVs in the house are fine, internet is fine, WiFi pods are all fine. It’s just the 1 ...

Don76 by I plan to stick around
  • 15153 Views
  • 8 replies
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Resolved! Pairing Ignite TV Remote with SEIKI TV.

Seiki TV is not listed as a choice. I keep getting option about VOICE. I don't want voice. I just want to use my Rogers remote. How do I do this?   *** Edited Labels ***    

calmcalm by I've been here awhile
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Resolved! Playlists and my PC

I've been trying to look for the playlist creation menu as outlined here https://www.rogers.com/customer/support/article/using-the-saved-menu-on-ignite-tv   On my PC browser, so I can log in, and play back all episodes of the same program back to bac...

akoroshi by I plan to stick around
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Resolved! Device activation has failed due to error: 012

Been having problems (again) with one of my STBs so Rogers swapped it out.  I received my new one and when I went to set it up, I get the following message:     Device activation has failed due to error: 012   I have spent hours on the phone with tec...

jjjjy7 by I'm a reliable contributor
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Resolved! Ignite TV Box vs. Roku?

I just got Ignite with the streaming box and Disney +. Is there any advantage to using this box over my Roku?   *** Edited Labels ***

Ignite STB loses connection over HDMI extender

Setting up my Ignite service.  Ignite STB (Xi6-T) connected to TV via HDMI Ethernet extender (similar to https://www.monoprice.com/product?p_id=8009) shows “welcome” message from STB and then loses signal.  I’ve read a bit that it may be HDMI “handsh...

3rdparty by I plan to stick around
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Resolved! XR15v2-RQ Ignite TV external device input issues

Hi everyone, I am having difficulty to get my external devices to passthrough hdmi signal using the rogers box.   My setup is, rogers ignite box is directly connected to the only HDMI port I have on my screen and is able to stream TV channels OK. My ...

vulture by I plan to stick around
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Ignite TV re Universal Remote

I am looking to switch to Ignite TV, to do this I am buying a new TV and AVR to replace my aging units. If I also get a Universal Remote to control these two and my DVD, is it accurate to say I still require the Ignite remote to get its features ( ...

wolverine99 by I plan to stick around
  • 2197 Views
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Resolved! Ignite TV Box Set-Up Settings

I got 1 receiver with my package yesterday, was supposed to be 2. The second one will be here next week. My question is, if I unplug the receiver and hook it up to the tv in my bedroom, when I hook it back up to the tv in the living room, will I have...

warped77 by I plan to stick around
  • 2468 Views
  • 1 replies
  • 1 likes

Resolved! Toober app on ignite tv,

Just a quick question to those who may know more than me. Last week I received my regular email from Rogers discussing the latest things to watch. What caught my eye was the app they recently introduced called Toober, which interested me. I read the ...

Dire by I plan to stick around
  • 2158 Views
  • 2 replies
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