Rogers Community

sswilson

Cannot connect to the local Costco (moncton) with home phone. Getting the "your call cannot be completed as dialed" message. 2 separate cell phones connect fine. (pharmacy voice system is 506-317-0433 if somebody wants to check to see if it's rogers ...

sswilson

Not really sure where to put this since there doesn't appear to be a website problem area..... Using Firefox (latest version) and there's something going on with the cookies. I'm initially able to log in (using saved credentials) but over time (lik...

sswilson

Just had a new install, and was under the impression that the wireless signal min was something better than -70 db (with mid 60's probably being the norm). The furthest box is currently showing a -83 db wireless signal and I've had at least one full ...

sswilson · 01-26-2014

How do we as customers convince Rogers to invest in a slightly better programming information service? The quality of content descriptions has been dropping over the last few years but now it's gotten to the point that it's almost insulting. Today'...

sswilson

If this is a windows 10/11 PC check your PC's network settings to see whether it's listed as a public or private connection. I believe windows defaults to public and needs to be switched to private for the PC to be "discoverable" on the network which...

sswilson

A new ticket was created and the second time was the charm. From discussions with the tech who called to confirm it sounded like the issue might have been related to 7 digit calling vice 10 digit calling (NB still only has a single area code thus has...

sswilson

On another note, it's great to see an official presence here responding in a technical support role. (Coming from a former HSI tech support agent...  ).

sswilson

PM sent. Thanks for the offer of assistance, and yes it's a weird one.

sswilson

Ongoing update: It's been a couple of nights without issue (still connected to the APs and reporting mid 50s dbm on the TV boxes), and the TV boxes / gateway survived a full on 5 hr power outage without having an issue coming back up. Next up, I'm go...

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User Activity

Home phone not able to connect to a particular business

Something Cookie related is causing failed logins

Ignite TV box @ -81 db?

Guide information quality?

Re: Can't connect Wired PC to Wireless devices such as Chromecast and Sonos

Re: Home phone not able to connect to a particular business

Re: Home phone not able to connect to a particular business

Re: Home phone not able to connect to a particular business

Re: Ignite TV box @ -81 db?