Broken service

[EricC5]

Anyone else tired of loosing service all the time?? Thinking of switching to another provider

*Added Labels*

[RogersMoin]

Hello, @EricC5.

Thank you for sharing your concern, and welcome to our Community.

We understand that experiencing service interruptions can be frustrating. We're here to assist you in troubleshooting the issue and finding a solution. To better understand the situation, we would need some additional information:

• Are you losing the TV service on all your boxes?
• Do you get any error messages?
• Are the other devices connected to the Internet/WiFi losing the connection?
• Where is the modem located?

We're eager to hear back from you so that we can work together to resolve this issue.

Regards,

RogersMoin