Rogers Hitron CODA-4582 Hardware

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I Plan to Stick Around
Posts: 98

Re: Rogers Hitron CODA-4582 Hardware


@pateldax wrote:

@markopasYes I did. They are not giving back the old modems.


Even after you told them the new modem is nothing but frustrating? they are making no exceptions?

I'm Here A Lot
Posts: 6

Re: Rogers Hitron CODA-4582 Hardware

looks like the Modem/Router updated last night to 2.0.10.14.

 

I haven't tried the bridge mode with my d link but I'm going to assume the issue still persists.

I've Been Here Awhile
Posts: 4

Re: Rogers Hitron CODA-4582 Hardware

@threepiecewhite same here. Tech came onsite and swapped modems for us and now my speeds are anywhere from 60-120mbps. My upload has never looked better though. Hitting the full 50, so there is that!

Resident Expert
Resident Expert
Posts: 1,066

Re: Rogers Hitron CODA-4582 Hardware


@pateldax wrote:

I swap this so called new router for 3 times, 2.4 wifi giving me no more than 8-9 Mpbs, 5G around 30-40 and wired connection arounf 200-300Mpbs. My old router was amazing. Techincal rep on the phone have no clue what's ha[penning. Service rep already mentioned this new router are useless and thet are serving 15 customers a day for same issues. Thatis it now, I am cancelling my service as I am without internet for about 10 days now. Very frustating and No more ROgers in my Life now, going to cancel everything I have with Rogers - Home Monitoring, Cable and Cell phones. ENtire family is very annoyed. Rogers have no clue how to help.

 

@RogersDave may be Rogers should have tested this useless router before handling to customers. Rogers is creating inconveinence to 1000 of familes during holidays.



I understand your frustration, but did you check the thread and follow these steps to eliminate the issues?

-First if using LAN devices don't use port 1, use port 4-3-2.
-Disable 2.4Ghz band, and run some tests to see if your issues improve. If it improves you can try to re-enable 2.4Ghz, but set the Channel Width to 20Mhz ONLY.

as always, reboot the MODEM after making changes.

Rogers right now is on the cutting edge with these modems, they were released in a very short time frame because of the issues with Intel Puma 6. They are one of the only Networks in the World running DOCSIS 3.1

Try the work arounds I posted, Dave and the team at Rogers are working very hard to fix the issues, and I can assure you they have some fixes in the works, they are just doing more internal testing before releasing it to the public.



I've Been Here Awhile
Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

Guess what I did. I swapped back with old CGNM -3552 and my original speeds are back. Wired around 800mpbs, 5G around 450 mpbs. Finally relaxed after 2 weeks without internet.

Rest in Piece CODA-5582, never ever will get those modems
I'm a Reliable Contributor
Posts: 604

Re: Rogers Hitron CODA-4582 Hardware

I want to wish everyone a Merry Christmas and Happy Holidays

 

Thanks Guys for the Hard work @RogersDave @Datalink and all Rogers staff and our beta tester team.

 

I am sure next year will be amazing and in the meantime I wish you all good time with your family and friends!

 

Cheers! 

 

 

I Plan to Stick Around
Posts: 225

Re: Rogers Hitron CODA-4582 Hardware

Just swaped the modem. Still running .13 with Bridge to Asus RT-AC87U 

 

Seeing a loss on Upstream Power levels 

 

6.30PM - Today - CGNM-3552 

 

CGNM-3552_2.png

CGNM-3552_1.png

 

 

8 PM Today - CODA-4582

 

CODA-4582_1.png

 

CODA-4582_2.png

 

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I Plan to Stick Around
Posts: 23

Re: Rogers Hitron CODA-4582 Hardware

2.0.10.18 is pushed out last night, hope this one will fix some issues.
Resident Expert
Resident Expert
Posts: 1,066

Re: Rogers Hitron CODA-4582 Hardware

are you in the beta program, what changes have you noticed?


I Plan to Stick Around
Posts: 23

Re: Rogers Hitron CODA-4582 Hardware

No, I don't think so. I didn't test anything yet so I don't know what changes they have made with the new release.