I had a similar problem. Through online chat one of the Rogers techs was able to remotely configure my modem to run both the dual band channel and also a separate 2.4 channel. I reset my cameras and connections and used the 2.4 channel when setting...
After more internet searching, I also found that holding the A and the D buttons will do the same thing. You hold them until the light turns green and then enter the 5 digit code you got from the website (link above). The code worked fine for my Ya...
Was anyone able to get this to work? I can get the codes off the website fine. The instructions for entering them are wrong for this remote though. The instructions refer to (and show) using the "setup" button but there is no setup button on the R...
Your situation may be a bit different because all you added was the TV box. Also, it looks like your order got processed before the instructions to only service new customers (on March 27th).
Thanks for your response. I've been a customer for about 23 years, but 16 isn't bad Were you migrating from a Digital System to Ignite? Also, can you confirm the date on which the equipment was purolated to you? Apparently the direction to not ...
