Rogers Community

tester2013 · 06-26-2022

I purchased the TP Link Ax5400 and now I can't seem to connect to my Smart Home Monitoring through the app. I get a error Communication Failure. How to resolve this? *Added Labels*

tester2013 · 06-23-2022

I am on the Ignite Gigabit package with Ignite TV. I had issues with my internet about 3 weeks ago and a Rogers contracted tech came over and resolved the issue and he decided to change my XB6 modem to the new XB7 as he mentioned it has better wifi r...

tester2013 · 06-28-2022

After seeing that no one replied to my thread except RogersMaude, I decided to take it on to myself to rectify the issue. I unplugged the Ethernet cable out of the TP Link router that was coming from the Netgear N300 Wifi Router (supplied by Rogers) ...

tester2013 · 06-28-2022

Issue resolved. Please close thread!

tester2013 · 06-27-2022

The SHM app worked fine before the purchase of the TP Link router as it was connected directly to my XB7 modem. Upon checking the Netgear Router for the SHM camera I see that the orange light for internet is on but the power and wifi are GREEN. I hav...

tester2013 · 06-25-2022

I have given up and decided to go out and get a router. I got the TP Link 5400 and now I finally get wireless signal with proper speeds at places that were under 100mbps. I now get 300mbps and over.Bell is in the area laying down Fibe. I just can't w...

tester2013 · 06-24-2022

Modem is installed in an open space with no obstruction. No wifi pods or router are being used.

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