Hi Dave. I have the same problem max speed 160Mps. Rogers online support rep advised to take it back and get the same modem but with black ser number label? I have been to 3 retail stores in London but they say they have not heard about a modificatio...
Don't get too excited. I got mine yesterday and for four hours it was great. After that I measured the speed using ethernet connection and speed was 16 mps! 6 mps on WIFIIt appears that it needs a modification to correct itIf the mod is installed the...
Jeff, I am 85 years old, I have no idea what you are asking me to do. So, if you want all that done you will have to send a technician in to do itWill tekxpert do it? I have their services on my plan. Please advise
You can only report it and request they upgrade again. Mine was upgraded to 21 yesterday, it didn't work with Chromecast so I called tekxpert and the technician fixed it in 30 seconds. It appears that a previous technician had been trouble shooting t...
I do not have the know how to be able to do what you are requesting me to do. I am not a technology expert, I am just an end user. Sorry about thatBrian Blanf