Rogers Community

_0101_ · 12-19-2017

I bought this phone new from Staples in 2016. Had some data added to my plan in June 2017, and ever since I've had issues receiving SMS from some contacts, and mainly from iphone users. I've called support a few times about it each time they pushed...

_0101_ · 02-19-2023

OK I've sent a message, the issue is even worse today, I'm seeing pings of over 500 where usually it's 30ms. It's affecting my communications at home now. I've requested the incoming cable be investigated at my house, there is provisions for running...

_0101_ · 02-17-2023

My upgrade did this same thing in December, turned out to be due to the phone rep who set it up didnt do it correct. When I called back a few days later the new rep reapplied the 500 plan it it worked properly. All has been good but Now I'm seeing a...

_0101_ · 12-24-2022

Those are all ethernet tests with a short 5ft cat5 to my pc.

_0101_ · 12-24-2022

Do you think the ignite gateway modem should achive 500Mbps in the same household that the Hitron modem could reach it? The Hitron in this situation would consistently reach much more than the 500Mbps plan but the ignite gateway modem struggles to e...

_0101_ · 02-02-2018

I haven't been able to recieve any SMS from any contact since yesterday. Yes the Fido user is on an iphone, can't speak for the rest of them, I gave up trying to track down this issue.

Rogers Community

User Statistics

User Activity

ASUS Zenfone 2: issues recieving SMS after data added to plan

Re: Ignite Gigabit upgrade lower speed than my 500 plan!

Re: Ignite Gigabit upgrade lower speed than my 500 plan!

Re: Hitron to Ignite (bridge mode questions)

Re: Hitron to Ignite (bridge mode questions)

Re: ASUS Zenfone 2: issues recieving SMS after data added to plan