Do you have a complaint regarding a telecom or residential TV service that we haven'tbeen able to resolve? The independent Commission for Complaints for Telecom-television Services (CCTS) may be able to assist you free of charge: www.ccts-cprst.ca or...
I'm diagnosing some wifi issues at home and am using wifianalyzer on my phone to show me what channels are being used in my neighborhood, and it appears that my wifi is on the same channel as many others around me. When I sign in to the modem page i...
I don't have all the data like you do there, if you let me know how to provide it I can. Outside the city of Ottawa on ignite500, the past 2 or 3 weeks I've seen a big spike of latency both in online games and discord chat, so much that other discord...
OK I've sent a message, the issue is even worse today, I'm seeing pings of over 500 where usually it's 30ms. It's affecting my communications at home now. I've requested the incoming cable be investigated at my house, there is provisions for running...
