Rogers Hitron CODA-4582 Hardware

[Double_K]

Announced 13-December-2016 by @RogersDave  http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/379...

Credit to @Hybrid_Noodle

Hitron website: http://www.hitron-americas.com/product/coda-4582/

Datasheet: http://www.hitron-americas.com/wp-content/uploads/2016/09/CODA-4582-Datasheet.pdf

60W Power Supply built into unit

Pictures of Hardware Version 1A:

***Added Labels***

[Mayoo]

How do i get into Modem Trial for this ?

[14N]

Modem was updated to .14.  I did factory reset on both my router (archer C2600) and modem, still the same issue when bridge mode

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@AaronMT wrote:

Count me as one who just ran into a DHCP issue in bridge mode with my RT-AC87U which seemed to happen after I manually rebooted the modem. I was able to resolve this issue by factory restoring my CODA-4582.

Seemingly at the same time, a new firmware update was available for my Asus RT-AC87U. Applying that, factory restoring the modem, I am now back online.

Speeds are still pretty dismal on the .14 firmware update with my Gigabit connection only reaching peak ~700Mbps on Rogers Speedtest.

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[tyreman]

14ms ping    331.34 Mbps     21.14Mbps

All good here

Everybody using using quality etherent cables I hope

[stuartcoelho]

i can never acheive those numbers with the right power levels and correct equipment. tried everything as a technician and speedtest would give me random numbers. 

[stuartcoelho]

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@stuartcoelho wrote:

i can never acheive those numbers with the right power levels and correct equipment. tried everything as a technician and speedtest would give me random numbers. 

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[FelipeVancim]

Bridge mode with Synology RT1900AC

[stuartcoelho]

Have something similar

[bonanza]

Got upgraded to 2.0.10.17 from .13 and bufferbloat went from F to D level and Quality went from A to C. My speedtests are still giving me 50/15 and WiFi signal on both frequencies are weak

[Triple_Helix]

@RogersDave I guess not everyone is getting the .17 or .18 firmware? I'm still on .14 and I sent you all my modem details via PM when I first got it.

Hitron CODA Series

Models: CODA-4582

Current production firmware: 2.0.10.14 (and 2.0.10.17-18 targeted to certain customers)

Current trial firmware: Trial program not started

Version history

• 2.0.10.13 (December 13, 2016)
  
  • Initial release
  • IPv6 disabled

• 2.0.10.14 (December 21, 2016)
  
  • Improvement to 5 GHz WiFi
  • Fix to guest network

• 2.0.10.17 (December 23, 2016)
  
  • Fix to handle degraded speeds due to external and/or WiFi interference
  • Improvement to 2.4 GHz WiFi
  • Improvement to 5 GHz WiFi
  • IPv6 handling of SLAAC temporary and secure addresses*
  • IPv6 ICMP improvement*

• 2.0.10.18 (December 23, 2016)
  
  • Improvement to LAN switch port autonegociation protocol

*IPv6 remains disabled on this modem until all modems are upgraded

TIA,

Daniel 

[Datalink]

@Triple_Helix please see the following post;

http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/388...

At the present time, versions beyond .14 are targeted installations, so, you might not see any update beyond your current firmware version until a network wide release.  That all depends on whether or not your modem is seen to be experiencing any of the issues that the targeted releases are aiming to resolve.  As the saying goes, if it ain't broken, don't fix it. 

[fffvde]

Wish I hadn't upgraded to this modem. I was consistently getting 700+ mbps download speeds using the previous modem with my Gigabit service, now the max I'm getting is around 400, and with the top port over ethernet it looks like its limited to 100mbps. Currently on the 2.0.10.14 firmware. 

[Akki]

Same here,.. for almost 2 weeks i am getting up to 100 on 1gb service. This is completely unconvinient.

[RyzenFX]

@Akki @fffvde

If you guys are on the 2.0.10.14 firmware and receiving terrible speeds I would reccomend private messaging  @RogersDave to send you firmware 2.0.10.18 as it includes protection from interference that could be causing the very low download speeds that you are experiencing. It also provides enhancements to the 2.4/5 GHz bands and includes a fix for the autonegociation problem on the ethernet port 1. 

Also in the PM I would suggest sending your modem's MAC Address which is located behind the modem so that he can run further tests to find out what is causing the slow download speeds.

[Akki]

Thanks eddie!
pm sent

[Breadwinka]

I just got updated to 2.0.10.19

[bhaskarp]

gigabit slow internet speeds (CODA-4582)

http://www.speedtest.net/result/5921169153

Technician discovered there is signal noise in the area (something to do with channel 2), a maintenance team was then dispatched. The maintenance work has been completed but there is no change.

Any advice?

Downstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Signal noise ratio (dB)
1	615000000	256QAM	6.200	35	35.780
2	363000000	256QAM	0.200	10	35.595
3	369000000	256QAM	0.400	11	35.595
4	375000000	256QAM	0.800	12	35.595
5	381000000	256QAM	0.800	13	35.595
6	387000000	256QAM	1.300	14	35.595
7	393000000	256QAM	1.700	15	35.595
8	399000000	256QAM	2.000	16	35.595
9	405000000	256QAM	2.000	17	35.595
10	411000000	256QAM	2.100	18	35.780
11	417000000	256QAM	2.500	19	35.780
12	423000000	256QAM	2.400	20	35.595
13	429000000	256QAM	3.400	21	36.387
14	435000000	256QAM	3.300	22	35.780
15	441000000	256QAM	3.400	23	36.610
16	447000000	256QAM	3.600	24	36.387
17	555000000	256QAM	4.900	25	35.780
18	561000000	256QAM	4.800	26	35.780
19	567000000	256QAM	4.700	27	35.595
20	573000000	256QAM	4.700	28	35.595
21	579000000	256QAM	4.300	29	35.780
22	585000000	256QAM	4.400	30	35.595
23	591000000	256QAM	4.900	31	35.595
24	597000000	256QAM	5.500	32	35.780
25	603000000	256QAM	5.900	33	35.780
26	609000000	256QAM	6.100	34	35.780
27	357000000	256QAM	0.300	9	35.780
28	621000000	256QAM	6.400	36	35.780
29	633000000	256QAM	7.100	37	36.610
30	639000000	256QAM	7.300	38	36.387
31	645000000	256QAM	7.500	39	36.387
32	651000000	256QAM	7.700	40	36.387

OFDM Downstream Overview

Receiver	FFT type	Subcarr 0 Frequency(MHz)	PLC locked	NCP locked	MDC1 locked	PLC power(dBmv)
0	NA	NA	NO	NO	NO	NA
1	NA	NA	NO	NO	NO	NA

Upstream Overview

Port ID	Frequency (MHz)	Modulation	Signal strength (dBmV)	Channel ID	Bandwidth
1	23700000	ATDMA - 64QAM	37.500	2	6400000
2	38596000	ATDMA - 64QAM	42.000	3	3200000
3	30596000	ATDMA - 64QAM	40.250	1	6400000

OFDM/OFDMA Overview

Channel Index	State	lin Digital Att	Digital Att	BW (sc's*fft)	Report Power	Report Power1_6	FFT Size
0	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K
1	DISABLED	0.5000	0.0000	0.0000	-inf	-1.0000	4K

[99bobster99]

Is there a way to edit the CODA-4582 "backup" cfg file? I liked the fact that on my old DLink router the backup file was not encrypted and just a standard txt file. It was very easy to edit and upload any changes.

[clenh]

I hoping to get the latest firmware soon.    Sent my request earlier today to @RogersDave

[Alex4161]

Rogers Hitron CODA-4582 - Any documentation about what the light colours/front panel info does?

Would anyone have the operating manual for the Hitron CODA-4582 and can tell me what the colour of the lights and any other troubleshooting tips if some lights are flashing etc?  I want to help my friend setup his modem and am checking his network.  I just want to be armed with info in case we encounter any issues.

Also, perhaps we should start a troubleshooting thread specific to the Hitron CODA-4582 and have it focused or read only so that it doesn't snowball into something off topic.  

Thanks

[RyzenFX]

To make sure that his network is online and running the upload and download indicator lights should be blue. In some cases if your friend is connected to DOCSIS 3.1 the download indicator light would be purple and the upload indicator light would remain blue, but there's nothing wrong with that.

Additionally the @ indicator light should be solid green. This means that your friend is connected to the Internet. Other than that the rest of the indicator lights should be self-explanatory. 

Also, if you are connected to the modem via ethernet for the first time and get abysmal speeds, restart the computer and run another speed test. If you are still getting abysmal speeds then try restarting the modem.

If you can, also check the downstream and upstream signal strengths incase there is anything bottlenecking your friend's speeds. Normally the downstream signal stength should be between 10 dBmV and -10 dBmV. The upstream signal strengths should be between 35 and 52 dBmV. 

[bonanza]

So assuming both lights are blue, it means only DOCSIS 3.0 is available correct? Is that a bad thing?