CODA-4582 - Can no longer access my NAS over the network - please help!
I switched to the CODA-4582 and I'm using it as my router as well instead of the D-Link I was using before. Since using this modem as the router, I can no longer access my NAS and I'm hoping someone can help - I assume there is something I can set to allow it to work. Here is what happens:
1) The configuration page at the IP of the NAS is fully accessible
2) If I open File Explorer and expand the 'Network' tab on the left, I see the NAS listed there
3) When I click on the NAS, Windows tells me the the device is not accessible. Similarly, when I try to configure my backup software, it sees the NAS but cannot access it.
I've tried placing the NAS in the DMZ and that didn't work. Any other ideas? Thanks alot
Don't put the NAS in the DMZ; that's basically telling the gateway to forward all ports to the NAS. Very unlikely to be what you want...
Are you trying to access the NAS using a name or an IP? I suspect that your CODA-4582 may be running a different subnet, or even if you have it set up as the same subnet, your NAS was assigned a different IP. And I think your client machines could be caching the old IP behind the NetBIOS name...
It shows up as 'LINKSTATION' in the network list and I can't access it like that or if I try to navigate to the IP. How can I go about looking into whether or not things are cached causing the problem? The odd thing is that I can access the config page through edge navigating to the IP but can't navigate to it within windows - very frustrated...
What happens if you try to put \\18.104.22.168\ (replacing that with the right IP, obviously) in a Windows Explorer (not a web browser) location bar?
If I put the IP into windows explorer - it errors out saying the device is not found. The only way I can access the NAS is using Edge and surfing to the IP.
It's not the unit guys its the firmware and the rogers network not working with this modem correctly.
Rogers better fix this issue as were paying for gigabit speeds and not getting them.
@buttman I agree with @Double_K. Take the modem back to the store and ensure that the CSR has completed the transaction that assigns the modem to your account. If that isn't done for some reason, you won't be able to get the modem online. I've had that happen to me at one point. Tech support and Customer support couldn't do anything until that transaction was completed.