cancel
Showing results for 
Search instead for 
Did you mean: 

Rogers Hitron CODA-4582 Hardware

Double_K
I'm a reliable contributor
2,050 REPLIES 2,050

Re: Rogers Hitron CODA-4582 Hardware

RyzenFX
I'm a reliable contributor

Sounds like the trial for .24 is going great- I've heard a lot of people having their speed degradation issues fixed. 

 

Because this issue affects a lot of their customers, we would likely see .24 deployed network-wide as soon as possible. Next up on the list to be fixed is UDP packet loss. 

 

Im really hoping Intel is able to fix the UDP packet loss issue as soon as possible, and should be included w/ .24 if fixed soon enough.

Re: Rogers Hitron CODA-4582 Hardware


RyzenFX wrote:

Im really hoping Intel is able to fix the UDP packet loss issue as soon as possible, and should be included w/ .24 if fixed soon enough.


Then it would be .25 🙂

Re: Rogers Hitron CODA-4582 Hardware

fearless90
I plan to stick around
Finally got .24 this morning! Let's see how it performs. Fingers crossed! 😇

Re: Rogers Hitron CODA-4582 Hardware

I thought they fixed the udp issue on the .24 firmware @RogersDave when is the fix coming

Re: Rogers Hitron CODA-4582 Hardware

WestPoint
I plan to stick around

@SeanMM

I got .24 pushed to me this morning aswell... Smiley LOL

So far been a stable connection, but not reaching my top speeds on any device, xbox, desktop, laptop, ect. and still seeing latency bulid up over time and a very slight, signal degridation with speed decrease, but seems to just fluctuate now, doesnt drop to 3Mbps or anything anymore, seems to hover around 31mbps.... which sucks still when I have the 250Mbps package.

Anyways, I will keep and eye on my service today and my DOCSIS logs, and try to keep everyone posted about my findings, I have also dropped a line with @RogersDave letting him know directly my speedtest results and such, so hopefully they will be onto a permanent fix soon.

Re: Rogers Hitron CODA-4582 Hardware

Big8D
I plan to stick around

@RogersDave

After I got pushed to .24 from .19 yesterday, I got a couple of times reboots and channel 2 is missed after reboot each time. Here is logs:

 

 
DOCSIS WAN

This menu displays both upstream and downstream signal parameters

DOCSIS Overview
Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 663000000 256QAM -3.500 18 37.356
3 567000000 256QAM -3.400 3 37.636
4 573000000 256QAM -3.800 4 37.356
5 579000000 256QAM -4.100 5 37.356
6 585000000 256QAM -3.400 6 37.636
7 591000000 256QAM -2.600 7 37.356
8 597000000 256QAM -1.900 8 38.605
9 603000000 256QAM -2.000 9 37.636
10 609000000 256QAM -3.300 10 37.636
11 615000000 256QAM -3.300 11 37.356
12 621000000 256QAM -3.100 12 37.356
13 633000000 256QAM -3.300 13 37.636
14 639000000 256QAM -3.700 14 37.356
15 645000000 256QAM -3.600 15 37.356
16 651000000 256QAM -3.200 16 37.636
17 657000000 256QAM -3.500 17 37.636
18 555000000 256QAM -4.500 1 37.356
19 669000000 256QAM -2.900 19 37.356
20 675000000 256QAM -2.200 20 37.636
21 681000000 256QAM -1.600 21 37.636
22 687000000 256QAM -1.900 22 37.356
23 693000000 256QAM -2.900 23 36.610
24 699000000 256QAM -3.200 24 36.610
25 705000000 256QAM -2.800 25 36.610
26 711000000 256QAM -1.700 26 37.356
27 717000000 256QAM -1.100 27 37.636
28 723000000 256QAM -2.200 28 37.356
29 825000000 256QAM 0.600 29 38.605
30 831000000 256QAM 0.900 30 38.983
31 837000000 256QAM 0.700 31 38.605
32 843000000 256QAM 0.300 32 38.983
OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 NA NA NO NO NO NA
1 4K 275600000 YES YES YES 1.500000
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 23700000 ATDMA - 64QAM 38.000 2 6400000
2 38595785 ATDMA - 64QAM 42.000 3 3200000
3 30596000 ATDMA - 64QAM 38.000 1 6400000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K

 

 Speed test: 946/38

Re: Rogers Hitron CODA-4582 Hardware

VivienM
I'm an advisor

@Big8D wrote:

@RogersDave

After I got pushed to .24 from .19 yesterday, I got a couple of times reboots and channel 2 is missed after reboot each time. Here is logs:

 

 

 

DOCSIS WAN

This menu displays both upstream and downstream signal parameters

DOCSIS Overview
Downstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB)
1 663000000 256QAM -3.500 18 37.356
3 567000000 256QAM -3.400 3 37.636
4 573000000 256QAM -3.800 4 37.356
5 579000000 256QAM -4.100 5 37.356
6 585000000 256QAM -3.400 6 37.636
7 591000000 256QAM -2.600 7 37.356
8 597000000 256QAM -1.900 8 38.605
9 603000000 256QAM -2.000 9 37.636
10 609000000 256QAM -3.300 10 37.636
11 615000000 256QAM -3.300 11 37.356
12 621000000 256QAM -3.100 12 37.356
13 633000000 256QAM -3.300 13 37.636
14 639000000 256QAM -3.700 14 37.356
15 645000000 256QAM -3.600 15 37.356
16 651000000 256QAM -3.200 16 37.636
17 657000000 256QAM -3.500 17 37.636
18 555000000 256QAM -4.500 1 37.356
19 669000000 256QAM -2.900 19 37.356
20 675000000 256QAM -2.200 20 37.636
21 681000000 256QAM -1.600 21 37.636
22 687000000 256QAM -1.900 22 37.356
23 693000000 256QAM -2.900 23 36.610
24 699000000 256QAM -3.200 24 36.610
25 705000000 256QAM -2.800 25 36.610
26 711000000 256QAM -1.700 26 37.356
27 717000000 256QAM -1.100 27 37.636
28 723000000 256QAM -2.200 28 37.356
29 825000000 256QAM 0.600 29 38.605
30 831000000 256QAM 0.900 30 38.983
31 837000000 256QAM 0.700 31 38.605
32 843000000 256QAM 0.300 32 38.983
OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv)
0 NA NA NO NO NO NA
1 4K 275600000 YES YES YES 1.500000
Upstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth
1 23700000 ATDMA - 64QAM 38.000 2 6400000
2 38595785 ATDMA - 64QAM 42.000 3 3200000
3 30596000 ATDMA - 64QAM 38.000 1 6400000
OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size
0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K

 

 Speed test: 946/38


Is this a black dot modem or not?

 

There were bugs in earlier firmwares that caused channels that weren't actually there to nonetheless be displayed in the list, possibly as 64-QAM or otherwise. That bug was fixed in either .20 or .23, so now, if you have missing channels, they will actually be missing!

 

The good news is that you have DOCSIS 3.1 enabled, so really, who cares? The missing D3.0 channel is not going to affect anything unless there is load balancing between 3.0/3.1 happening (which I doubt).

 

(Keep in mind that I am missing 8 channels on my non-black dot modem and have been missing those 8 channels since D3.1 was deployed here... so... you're ahead of me :))

Re: Rogers Hitron CODA-4582 Hardware

Big8D
I plan to stick around

@VivienM

It's a non-black dot modem. Missing a channel is not a big deal but rebooting really bothers me.

 

BTW, hard reboot will bring back the missing channel but after reboot by the modem itself the channel will be missed again.

Re: Rogers Hitron CODA-4582 Hardware

VivienM
I'm an advisor

@Big8D wrote:

@VivienM

It's a non-black dot modem. Missing a channel is not a big deal but rebooting really bothers me.


... and I suspect the first thing they will tell you is to replace that modem with a black dot one. The missing channel is likely caused by the interference that the black dot ones are supposed to address.

Re: Rogers Hitron CODA-4582 Hardware

SeanMM
I plan to stick around

@WestPoint

 

With as many devices/automated jobs/etc.... I did a quick speed test for you.  I haven't rebooted my modem and I'm not one of the devices with this "black dot"  I should really look to see what the impact is..

 

http://beta.speedtest.net/result/6066233284

 

953Mbps down and 48Mbps up

 

-- 

 

On a side note I always use the modem in bridge mode.  Hate their gateway services to be honest... not to mention how buggy they are.  Wish I could ask for an actual modem instead of a gateway... 

Re: Rogers Hitron CODA-4582 Hardware

WestPoint
I plan to stick around

@SeanMM @RogersDave

Just did another speed test, here are my results from my laptop sitting about 5ft from the modem on wifi.

Rogers.jpg

 

As I said before, its a much more stable, but im still getting the degridation and slower coneection over time... thinking im going to have to reboot at some point if it keeps getting less... 

 

even my xbox one is showing this speed on its tests.

Re: Rogers Hitron CODA-4582 Hardware

WestPoint
I plan to stick around

@SeanMM and no its not in bridge mode, i seem to have HORRIBLE luck with putting rogers modems into bridge mode... i've like, bricked 3 of them in my life.... they start to reboot and then just freeze up and sit with the power light on and do squat all for hrs.... then i exchange it, lol

 

I have a Netgear powered switch that controls most of the house, home automation software, and ip sutff... its got 48 ports... i just have the rogers box going into that...

 

But my main desktop and Xbox One are wired Cat6e direct to the Rogers box aswell, and all devices on wifi are on the Rogers box. My switch just controls everything else.

And for the last week or so, i've had my switch disconnected and not using my home automation software or anything jusst to disclude it from being an issue, and i get the exact same speeds and issues with or without my switch invloved using the Rogers modem in Gateway not Bridge

Re: Rogers Hitron CODA-4582 Hardware

fearless90
I plan to stick around
@WestPoint it's very odd to brick the modem by putting it in bridge mode. Have you tried with the Coda 4582? I also run bridge mode and after .24 I am having no issues. I am guessing there is some sort of memory leak in the router module which will slowly cause the box to degrade and eventually needs a reboot.

You should definitely try. Do you have a router? I just hope you are not looping the modem when you try to setup bridge mode.. that's the only thing that could cause the modem to fail imho.

Re: Rogers Hitron CODA-4582 Hardware

WestPoint
I plan to stick around

@fearless90 that could be it i dont usually disconnect my switch or my deivces when switch into bridge... oops, bahaha

Re: Rogers Hitron CODA-4582 Hardware

RyzenFX
I'm a reliable contributor

@fearless90

 

Yup, I've heard that since being on .24 w/ Bridge Mode, everything has gone more smoother. Once you activate bridge mode you should be all good.

Re: Rogers Hitron CODA-4582 Hardware

fearless90
I plan to stick around
@WestPoint

I understand you have a 48 port switch, do you also have a router?

Re: Rogers Hitron CODA-4582 Hardware

@WestPoint if you're running a switch with no router, the minute you kick the modem into Bridge mode you lose the firewall protection of the modem.  In theory, every device on your network will be open to the internet, which I suspect is not what you want to achieve.  However, you will probably only see two devices with IPV4 addresses as that is supposed to be the limit that will be assigned.  You might see more, but I doubt it.  Please let us know if in fact there are more than two devices with IPV4 addresses.  If IPV6 was running, every device would have its own IPV6 address. 

 

So what this boils down to is those devices that have IPV4 addresses will be open to the internet which is not good.  I'm not sure what state the other devices will be in.  They most likely won't an IP address and you shouldn't be able to address them in the case of home automation devices.  The other point is that you wouldn't be able to tell which devices grabbed the IP addresses, they probably wouldn't be the ones that you are most concerned about.  

 

So, assuming that you don't have a router in place, you should return the modem to Gateway mode.  To do that you can log into the modem, assuming that the pc or laptop has an IP address, and use 192.168.100.1 to navigate to the login page.  From there, navigate to BASIC .... GATEWAY FUNCTION and reenable the Residential Gateway Function.  The modem will reboot back into Gateway mode with its previous settings intact.  

Re: Rogers Hitron CODA-4582 Hardware

WestPoint
I plan to stick around

@Datalink As i said, im in gateway already using just a switch, I'm aware it has no firewall.
I would have added an aftermarket router if I was going to use bridge mode,. but as I said before, I've bricked modems before trying to use Bridge mode so i gave up on it years ago and just work with gateway mode and find a work around solution to most of my issues.

As for right now, my issue is still the downstream speed. im getting stable connection now, but still variable speed, between 15mbps and 55mbps and i have the 250 package. Both on my wired desktop using Cat6e cable and my Xbox One using Cat6e. 


Also, my Xbox one NAT is showing strict again, even when I had it in DMZ briefly to run a speed test, which also showed about 31Mbps, and in DMZ it should have been open forsure.

I am getting 4K in my downstream, so i should be recieving IPv6, but I realise its still disabled until they get everyone updated and stable, so I cant really trouble shoot anything with that at the moment. I'm faily confident my switch is IPv4 only tho, kinda old now, so I would never risk taking the modem out of gateway.

Re: Rogers Hitron CODA-4582 Hardware

Switching the Hitron modems into Bridge mode is very easy.  I switch mine into and out of Bridge mode on a weekly basis for test purposes, so, although you've had bad luck in the past, don't consider that as a benchmark for todays modems.  Thankfully Rogers has included a user switch to do that, while other ISPs force you to go thru tech support or jump thru hoops to get a pass mode running.  And in the event that a modem does brick, and I've done that experimenting with the easy connect USB stick, then you trade the modem it.  Its a rental, and it simply goes back for overhaul.

 

Can you check the back of the modem, specifically the connected port LED for the switch and see if its amber which denotes a 1 Gb/s connection, or green, denoting a 100 Mb/s connection.  Perhaps the switch itself is limiting the throughput?

Re: Rogers Hitron CODA-4582 Hardware

Double_K
I'm a reliable contributor

@WestPoint wrote:

As for right now, my issue is still the downstream speed. im getting stable connection now, but still variable speed, between 15mbps and 55mbps and i have the 250 package. Both on my wired desktop using Cat6e cable and my Xbox One using Cat6e. 

 


Have you tried a different cable?  Cat 6e is non-standard.

Re: Rogers Hitron CODA-4582 Hardware

SeanMM
I plan to stick around

@WestPoint

 

Ok I'll bite.... 

If your wifi devices, xbox, etc are connected to your modem then you are utilizing the firewall on the modem. (basic, but there).  If you have your switch connected to your modem then the IP address assignment is coming from your modem via its DHCP server. It doesn't sound like your are running dhcpd or an AD server in your house..... or statically assigning 48 unique devices.   

 

Don't use wifi for speed tests.... you can be to close, to far, to strong, to much noise, etc to really understand your speeds.  Best speed test is over a gig interface using a CAT6 cable.  

 

What are your wired speeds? (Don't use your xbox for speed tests) beta.speedtest.net has a nice HTML5 interface...  (try more then one server)

 

If all of the devices in your house are on the 192.168.*.* then DHCP is coming from somewhere... chances are its the CODA