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Persistent dropped Internet signal on Rogers Rocket Modem

I have purchased Rogers Internet a month ago, and it has never proved a stable internet service. I have had 4 technicians come to my suite on separate occasions, and none of them have been able to fix the issue. The most recent technician said it was...

Luke1996 by I've been here awhile
  • 6074 Views
  • 13 replies
  • 0 likes

Resolved! Unable to log in to email thru Google Chrome

Hi, for the last few days, we have been unable to log into any of our Rogers email accounts from Google Chrome. When we go on the Manage Accounts Rogers page, we select one of the email accounts and then we get a page with Rogers on the top left and ...

Nat72 by I've been here awhile
  • 4661 Views
  • 4 replies
  • 1 likes

Resolved! Undetectable Virus - msil/bladabindi

Hi All,   Has anyone had issues with "msil/bladabindi" virus? I have done all virus scans and such with no success of actually detecting this. Anyone know how one can find which computer is infected and if it occurs via wired or wireless connections?...

jtdu by I've been here awhile
  • 3767 Views
  • 7 replies
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Resolved! "@" light off on CG3N and can't connect 192.168.0.1

Overnight my network went down. I can't connect to the router and @ lights is not on. Sounds like a modem issue, but it's only weeks old. Agent said it might be a signal issue? Any ideas on what I can check?   *** Added Labels ***

cvac by I've been here awhile
  • 36231 Views
  • 9 replies
  • 0 likes

Looking Internet Service

Hi I wan a Hi Speed Internet Service. If any body havePlease call. Deem   *Added Labels*

Deem26 by I've been around
  • 1290 Views
  • 1 replies
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Hitron CODA-4582U - connected devices show

I am trying to see what devices (ethernet and wireless) are connected thru my router (in gateway mode), but when i hit show, from basic settings - lan setup menu, the screen never actually shows any connected devices.   I wait for 1   I tried rebooti...

loumar_ by I've been here awhile
  • 3179 Views
  • 1 replies
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CODA-4582U - Connecting Security Camera to 2.4 GHz

Hello friends, I bought Geeni security camera recently. But, I am having hard time to connect the camera to my wifi. It has to be connected only 2.4ghs band. I have Hitron tower modem which is dual band. Is anyone on the same boat. please help me out...

Adhav86 by I've been around
  • 3003 Views
  • 2 replies
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no email

It's been over 36 hrs with no email and absolutely no way of knowing who has been trying to contact me for business. They say it's a back door problem with themselves switching me over to ignite--I think I am just getting lip service at the tech help...

defazto by I've been here awhile
  • 5876 Views
  • 13 replies
  • 0 likes

Hitron CGN Connection Failure

Hi there,Any help appreciated. We have a Hitron CGN wireless box but it just won't connect to the internet.I've turned it off, reset it, plugged it in elsewhere, taken out the cable and reattached the cable and nothing makes it work.Any one have any ...

Google Home Mini

Having problems setting up a Google home mini with a Hitron Coda Modem. I keep getting a message that the google home mini and my iPad or iPhone cannot communicate with each other and the problem lies within the modem. Troubleshoot is to  disable acc...

Steph222 by I've been around
  • 6958 Views
  • 7 replies
  • 0 likes

FTTH Ignite Internet termination

Does anyone know how Rogers terminates their fiber optics? Does it go straight into the modem now? I've had Rogers before and the fiber optics was terminated into a compliant optical network unit (made by Aurora networks) and then coaxial from that u...

Myyykkee by I've been around
  • 9726 Views
  • 8 replies
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Resolved! Rogers DNS servers - possible security issue?

@CommunityHelps   I'm seeing a significant amount of unsolicited inbound traffic from Rogers' DNS servers, trying to establish a UDP connection on multiple ports on my internet connection from port 53 on the servers. Note: this is not response traffi...

Double_K by I'm a reliable contributor
  • 6694 Views
  • 6 replies
  • 2 likes

Ignite 150 Unlimited Plan is Capped at 100Mbps

I recently moved to a new condo. I decided to run a speed test on my PC while directly connected to a LAN port on my CGN3ACSMR modem using a few different (new) CAT5e cables. Each time, I was unable to exceed ~94Mbps. I am currently paying for 150Mbp...

Tapp by I've been around
  • 7770 Views
  • 1 replies
  • 1 likes

The fibre-powered Rogers Rogers network is at your door?

Hi, I've been getting emails from Rogers saying "The fibre-powered Rogers Rogers network is at your door" and "Now there’s even more to be excited about, because Canada’s fastest internet* is coming to your doorstep with even more power. In the comin...

Dave42 by I've been here awhile
  • 4602 Views
  • 4 replies
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Gigabit Speeds

I've had the displeasure of upgrading two accounts to the Gigabit package.  I understand the marketing gimmick of the term up to, but it's getting a bit ridiculous.    Here is a snapshot of a speedtest done downtown by Bay and College. Straight lan, ...

hxf by I've been here awhile
  • 88694 Views
  • 274 replies
  • 4 likes

IPv6 / DHCP-PD / Fortigate

Information for any who may use it.   Objectives: - Address each routed segment with IPv6   - Obtain /56 from Cable   - Assign /64 to segments to allow IPv6 clients to use SLAAC   Started with this link to get IPv6 enabled and receiving the delegatio...

kghgk by I've been here awhile
  • 3206 Views
  • 1 replies
  • 1 likes

Resolved! Need 2 IP addresses - extra router?

I have a Hitron CGN3 Modem and currently use the ethernet and wireless for internet. I use wireless 5 and 2.4 for my devices.What I need is to get an additional router and connect it to my CGN3 somehow in order to have 2 IP addresses (the 1 I current...

krotenbac by I plan to stick around
  • 7146 Views
  • 15 replies
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Coda 4582 DNS Settings

Under Basic—>DNS there is “DNS Proxy Status” . Should this be Enabled or Disabled?Also, if one sets DNS to Manual you have to enter both IP4 and 6 addresses. Can IP6 be disabled?I don’t mind using the Rogers’ DNS numbers in which case DNS would be se...

pmcdunnough by I plan to stick around
  • 13587 Views
  • 9 replies
  • 0 likes