Announced 13-December-2016 by @RogersDave http://communityforums.rogers.com/t5/forums/forumtopicpage/board-id/Getting_connected/message-id/379...
Credit to @Hybrid_Noodle
Hitron website: http://www.hitron-americas.com/product/coda-4582/
60W Power Supply built into unit
Pictures of Hardware Version 1A:
You're linking to a two year old article and that article clearly states that TP-Link is the leader not Netgear, Netgear is in fact in 3rd place.
Furthermore, you are comparing a retail netgear wifi rouert to a "service provider" modem/wifi-router.
and those stats only apply to SmallnetBuilder sales via Amazon. That hardley represents the market as a whole.
"The data represents sales of over 700 routers purchased by SmallNetBuilder visitors after they clicked on any Amazon link "
@lethalsniper it says mid 2017 in the article.. we will probably have a date by that time.
Since the annual report was probably written & content approved in November/December, they probably meant the CODA-4582, which is a DOCSIS 3.1 gateway.
@abc2017, after reading your post I can't help but say this, please don't pay any attention to the ratings given on the Amazon site. They're meaningless, for the most part made by individuals who haven't taken the time to look critically at the performance of the router, including throughput, latency, wifi performance if applicable, etc, etc, and run thru a series of tests with some type of rudimentary tools which are available online. Unfortunately, this also applies to many reviews by computer magazines and review agencies. They don't spend the time and money that is necessary to really test these modems. End result, a glowing report for a poorly performing modem. CableLabs, which tests for Docsis compatibility has washed it hands of testing modems for performance. That's unfortunate as CableLabs is probably the best place for any of these tests to take place. But, as they say, "not our responsibility". If you read thru any of the Multi-Media sites, you will see great looking product announcements that promise to give the ISPs and consumers some type really interesting futuristic service. Its too bad that the same Multi-Media sites don't hold the manufactures feet to the fire over basic performance issues with those devices instead of being a rah-rah cheerleader site.
Given the current debacle with the Puma 6/6MG modems, its pretty clear that there isn't any agency or company that has, or is willing to step up to the plate to test the modems and produce a factual report that can be used to compare one modem against the other and that details the shortcomings of the modems. This includes Intel and Broadcom, who design these chipsets. That unfortunately leaves the ISPs and end customers to test the modems, either thru some limited test scenarios, or thru daily use, whereby the problems and idiosyncrasies are determined. These should have been caught in engineering tests long before the modems were ever produced. The end customers should not have to be the testing agency.
So, bottom line, is this solely a Rogers situation? Not by a long shot. Other ISPs are grappling with these same problems, some with some success, others failing at the attempt. If you want to see misery, read thru the Virgin Media site. Virgin Media uses a Puma 6MG modem as well and its customers are not a happy group these days. We're extremely lucky that @RogersDave has been willing to engage the customers in this forum and use the feedback to address the various issues that come up. Without his active participation and involvement we would be severely hooped, to put it bluntly. Progress is being made, but, there is no magic wand here to solve everything all at once. Other sites only have forum moderators answering questions and those answers are either totally misinformed or deliberately incorrect, I'm not sure which one fits and there is no indication of progress on any of these issues within those ISPs. So, as much as you might not believe it, we're ahead of a lot of other ISPs.
The move to the CODA-4582 was probably an educated choice between waiting for Intel and Arris to come up with the change files necessary to correct the behavior of the Puma6/6MG modems and getting the Puma 7 modem out the door so that in a worst case scenario, Rogers could walk away from the Puma 6MG modems. That's speculation on my part, but its a reasonable plan. The updated Puma 6 firmware is just starting to hit various test modems in the US at this time, so there isn't any feedback on whether or not the changes have been successful. We'll soon know the answer to that question. If not, the next question for a number of ISPs will be, okay, where do we all go from here. And "here" includes several tens of thousands of modems. Do they all move en mass to the new Broadcom and Intel next generation chipsets? If that's the case, Rogers is already on that road, ahead of the pack. It is unfortunate that the CODA-4582 has as many issues as it does. As I see it, there was no easy choice between waiting for changes to fix the Puma 6/6MG issues, hoping all would work out, or pushing ahead with the Puma 7 modems. Both Intel and Broadcom next gen chipsets have been available for testing, but, until you actually put them into service, you really don't know what issues might come up. You can run a considerable amount of inhouse testing, but that still won't cover the wide range of devices that the modems will operate with in the customers homes and businesses. And that leads to where we are now. As you indicate, the Broadcom next gen modems are available now as well, but, we haven't seen anywhere near enough critical feedback for those modems to know what problems might exist within the chipset, if any. Give that some time and don't pre-judge the outcome based on a few Amazon reviews.
@lethalsniper, the short answer is, it does. In terms of the high latency exhibited with the Puma 6/6MG modems, the CODA-4582 does not exhibit any of that behaviour. There has to be something else going on that is continuously driving your ping times up. If you ran a 1 second pingplot to the CMTS, or in your case to the Multiple Dwelling Unit (MDU) which is in the basement of large apartment buildings, you would be able to determine if there are any time of day performance issues associated with the CMTS or MDU. That might provide some answers to the problems you are seeing.
In my case I tested my old CGN3ACR vs the new CODA and the ping is identical in the following games ( Dota2,CSGO,Diablo3,Overwatch,League of legends and Wow.
I expect ping to go down a bit when my area is deployed with DOCSIS 3.1 , but I am sure that Comcast modem would be an improvement ping wise, espescially for online gamers.
@RogersDave Thanks for taking a look at my issue. i have swaped the modem to the modem with black dot
Modem also got the latest .23 pushed.
I have Factory Reset the Modem
Connected Directly to Modem even though its set in Bridge.
My download speed for some reason is not passing 400mbps ( I was constantly getting ~800 with old CODA on pre .19 FW. Issue started happening from .20 on wards ..
Whats going on .. missing my CGN now 😞
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Signal noise ratio (dB) 1 645000000 256QAM 0.100 39 38.983 2 363000000 256QAM 0.600 10 38.983 3 369000000 256QAM 0.600 11 38.983 4 375000000 256QAM 0.400 12 38.983 5 381000000 256QAM 0.700 13 38.983 6 387000000 256QAM 0.300 14 38.983 7 393000000 256QAM -0.400 15 38.983 8 399000000 256QAM -2.900 16 37.636 9 405000000 256QAM -2.500 17 37.636 10 411000000 256QAM -0.400 18 38.983 11 417000000 256QAM 0.300 19 38.605 12 423000000 256QAM 0.800 20 38.605 13 429000000 256QAM 0.600 21 38.605 14 435000000 256QAM 1.200 22 38.983 15 441000000 256QAM 1.500 23 38.983 16 447000000 256QAM 1.500 24 38.983 17 555000000 256QAM -0.200 25 38.605 18 561000000 256QAM 0.000 26 38.605 19 567000000 256QAM 0.000 27 38.983 20 573000000 256QAM 0.000 28 38.605 21 579000000 256QAM 0.500 29 38.983 22 585000000 256QAM 0.500 30 38.983 23 591000000 256QAM 0.400 31 38.983 24 597000000 256QAM 0.100 32 38.983 25 603000000 256QAM 0.100 33 38.983 26 609000000 256QAM -0.500 34 38.605 27 615000000 256QAM 0.000 35 38.983 28 621000000 256QAM -0.200 36 38.983 29 633000000 256QAM 0.000 37 38.983 30 639000000 256QAM -0.100 38 38.983 31 357000000 256QAM 0.900 9 38.983 32 651000000 256QAM 0.000 40 38.983OFDM Downstream Overview
Receiver FFT type Subcarr 0 Frequency(MHz) PLC locked NCP locked MDC1 locked PLC power(dBmv) 0 NA NA NO NO NO NA 1 NA NA NO NO NO NAUpstream Overview
Port ID Frequency (MHz) Modulation Signal strength (dBmV) Channel ID Bandwidth 1 30596000 ATDMA - 64QAM 36.000 1 6400000 2 38595824 ATDMA - 64QAM 39.250 3 3200000 3 23700000 ATDMA - 64QAM 36.000 2 6400000OFDM/OFDMA Overview
Channel Index State lin Digital Att Digital Att BW (sc's*fft) Report Power Report Power1_6 FFT Size 0 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K 1 DISABLED 0.5000 0.0000 0.0000 -inf -1.0000 4K
Ok.. So i have narrowed down the issue and found out my speeds are back to 900Mbps down / 40mbps UP between 1.30AM - 8.30AM everyday !!!
So when i run Speed test at 1.30AM - 8.30AM every day, my speeds are back to 900mbps/40mbps up while rest of the hours its stuck at 400Mbps ..
Is this due to Network Congestion ? My area is still on DOCSIS 3.0
I would suggest that you call Rogers Support and open a ticket. They can contact their Network group to monitor the issue and make the necessary changes. I had a packet loss/performance issue last month and after a few weeks the ticket was closed and I no longer experience this problem.