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Resolved! Trade Hitron CGN3 for Hitron CODA-4582

So over the last few months my Hitron CGN3 seems to be taking a dive.  I frequently need to reboot - up to 3 times daily now, and most times I can't even log into the router without first rebooting - I'm starting to get frustrated.  This has been pro...

RickyB by I've been here awhile
  • 12670 Views
  • 14 replies
  • 0 likes

Unable to Send Emails due to Spam Error

Issue happened this morning.   1. I'm able to receive emails only when signing onto webmail and not through outlook 2. I'm unable to send emails from Outlook or webmail. When I tried to send emails through Outlook, I'm getting a message about not bei...

diqs1986 by I've been here awhile
  • 2450 Views
  • 1 replies
  • 0 likes

Lost MDD Timeout every 7 mins for 4 weeks

Hi Rogers I have rogers internet intermittent disconnect every 7 mins for 4 weeks. Rogers sent 6 tech to my home try to fix it and doesnt work. Then they called three times maintain team to check it and the result is the area is fine, but the problem...

Tigerg by I've been here awhile
  • 15657 Views
  • 7 replies
  • 0 likes

Rogers is blocking all emails from my hosted accounts

I just noticed when I send an email from any of my hosted names to my rogers accounts I don't get them. I can send them to Gmail, Outlook, or yahoo I get the messages I send or forward.   The strange thing is I can use rogers to send an email I host ...

MasterC by I plan to stick around
  • 3387 Views
  • 4 replies
  • 0 likes

I have 2 modems now

We have Ignite and now we have 2 modems; Hitron CGN3 & Arris XB6 Why? Is one a modem and the other a router? Seems like duplication of hardware. No manuals, etc. to explain the setup.   ***EDITED LABELS***

Why isn't unlimited internet actually unlimited?

https://i.redd.it/8belkpu62x151.pngSupport is telling me I'm throttled for using my gigabit internet within the guidelines of what it's being advertised as. It's unlimited, you make a point of using that in marketing and everywhere, but apparently it...

squadz by I'm here a lot
  • 1654 Views
  • 1 replies
  • 0 likes

Modem Inside Cabinet?

I'm planning a home renovation and currently my Rogers Ignite Modem seems to be in a perfect place for our house, on top of the entertainment stand in the family room and provides full wi-fi throughout the property, even as far as the pool which is f...

soots by I've been here awhile
  • 3947 Views
  • 4 replies
  • 0 likes

Hitron Coda 4582 how to setup port forwarding for League of Legends

Hi Im trying to follow the instructions from League of Legends support to open port forwarding on the Coda modem.   League of Legends support recommends opening incoming ports: UDP 5000 -5500 , 8088 TCP 8389-8400, 8088, 5222-5223, 2099   I tried to s...

Darios by I plan to stick around
  • 7330 Views
  • 5 replies
  • 0 likes

Technicolor XB6 Gigabit Ignite Internet Random Speed and Disconnects

Within the week I got the service installed and on the first day or two had rock solid speed and performance. I've read up on the Technicolor speed issues in bridge mode so I've disabled that and am running in standard modem configuration for now. I ...

danewfie by I plan to stick around
  • 6592 Views
  • 18 replies
  • 1 likes

Is it possible to have two modems in one house hold?

I’m fine paying for the rental of the extra unit if that’s the case. My second computer is 2 floors away from my existing modem and requires a wired connection. I have cable television in this room outfitted with a “NextBox 2.0”? I think? The one wit...

Permanence of WAN IP addresses and names

I can access my home network from elsewhere via either of these:     CPEa45XXXXXX9ad-CMa45XXXXXX9ab.cpe.net.cable.rogers.com     99.251.###.### Are either or both of these guaranteed to continue to work, or can they arbitrarily change at any time?   ...

RB42 by I've been here awhile
  • 2258 Views
  • 2 replies
  • 0 likes

Port forwarding device not showing up in dropdown menu

I am attempting to set up a port forward but my device is not shown in the drop down list. The device is connected to the network and shows up in connected devices but not in the drop down list for port forwarding.     ***Added Labels***

Internet caps suspended due to COVID19

I don't have Rogers Internet, but this looks good for those who do and have data caps. https://globalnews.ca/news/6673413/coronavirus-rogers-data-overage-fees/?utm_medium=Facebook&utm_source=AM980London     ***Added Labels***

OLDYELLR by I'm a senior advisor
  • 10222 Views
  • 33 replies
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Resolved! CODA-4582U - Loss of 2.4 GHZ Network

Hi all Modem is running firmware 2.0.10.36T6   I am finding that the 2.4 G network just disappears (no longer broadcasting) and my 2.4G devices go offline. During this time the 5G network is fine and devices connected to that work as usual. My nest c...

hansm0leman by I plan to stick around
  • 17178 Views
  • 22 replies
  • 0 likes

Resolved! Ignite gateway with mesh wifi = slow ethernet. Why?

I have my Rogers Ignite gigabit modem set up in bridge mode, set up with TP-Link Deco M4 mesh network handling wifi. If I run an ethernet cable from other port of Ignite modem, doesn't connect to internet. That's problem one. If I run ethernet from i...

cncp by I plan to stick around
  • 9955 Views
  • 8 replies
  • 0 likes

Wi-Fi not Working MyRogers App Showing 0 MB Remaining

The Internet has been down since this morning. I called customer service, rebooted the Modem a few times, and still couldn't solve the problem. MYROGERS APP prompt: 0 MB Remaining , door-to-door service can solve this traffic problem? My Rogers Plan ...

zhy by I've been around
  • 4621 Views
  • 10 replies
  • 0 likes