I am have issues with the Rogers app and Smart home app. It doesn’t work on any of my apple devices. It keeps saying there is an issue and we are trying to fix it! For the Rogers app this has been going on for about a year! And I just had a smart ho...
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
why is it so difficult to get authenticated before Rogers will provide Live tech support. After logging into My Rogers account, i select live chat. I am then prompted to ask where to send an authentication code - i selected email. I then enter the...
Up until today - November 14, 2022 - I have been able to login to the myrogers app using my fingerprint. Today, when I opened the app, the entire homepage was different and the option to login using biometrics was gone! I had to go old school and typ...
entered the right credentials and MyRogers pops out a message saying “Session Time Out” throughout the week. **Labels Added**
Can’t seem to be able to enable Face ID on Rogers app? No toggle switch… ***Edited Labels***
“MyRogers” is not working for weeks now. Comes back with “Something Went Wrong” message every time. **Labels Added**
The app said i was caught ip on my bill. Then i get the printed bill and suddenly i owe 97 dollars from the previous bill. This is not the way to do business. I had 2 agents agree that nowhere does it say on the app there is money owing. This is scam...
I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following. Sorry! Something Went Wrong. We're working ...
For the past week I cannot access any of my account details via either the app and MyRogers. I am logged in, see my account name and that is it. Chat and calling in have not rectified this. How are customer accounts being supported if we cannot vi...
i am trying to login in rogers mobile app but its not showing login screen.I tried to uninstall and reinstall also power off the phone but its now working **Labels Added**
Add apple pay and paypal as payment options in your MyRogers app. Your app is very outdated if you cannot add these options. **Labels Added**
It randomly stopped working about 2 months ago. I can't figure it out....because i litterally have tried everything. Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it). Only thi...
Sorry, we can't retrieve youraccount information here. Pleasego to rogers.com to sign in , this message shows up everything I try to use the app **Labels Added**
I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available. **Labels Added**
Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...
The MyRogers App no longer works, all it does is give me an Unkown Error. Here is what it says."Unkown Error""Sorry we can't retrieve your account information here. Please go to rogers.com to sign in."
When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...
I'm trying to change the caller id on my wireless accounts, the link you have provided is overdue and useless. The video you have shared was from 2020 and via mobile app. When i try to login on computer, there isn't an option under quick links to ch...
Is data usage summary in the app updated in real time? ***Edited Labels***