MyRogers & Rogers Apps
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Resolved! My Rogers App wont allow login

the app won't let me log in. It continually sends me to a new captcha, even when I get all correct. I have to log on on a browser. Reading the other reviews, this is a problem for many! I have a Samsung S22+ I rebooted the phone and I also have CClea...

R_Ainbinder by I've been here awhile
  • 4716 Views
  • 7 replies
  • 1 likes

How to turn teens data off on non shared plan?

I have a teen that I want to turn off data his phone sometimes when he's abusing it. He's on his own plan not a shared plan. My other lines on a shared plan I can do it in the app but his doesn't have the option. I can turn his wifi off but then he s...

Loyer99 by I'm here a lot
  • 294 Views
  • 1 replies
  • 0 likes

Resolved! Download of MyRogers App not working

The other day I attempted to log in to MyRogers app on my Samsung Galaxy S24 Ultra (One UI version 6.1 and Android Version 14). Was not able to log in without updating the MyRogers app software. Was not able to open the MyRogers app after the update....

ValerieH by I've been around
  • 704 Views
  • 1 replies
  • 0 likes

"Change my wireless number" webpage not working

It has been a while that the webpage shows nothing after click the button.   If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...

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ANewUser by I've been around
  • 400 Views
  • 1 replies
  • 0 likes

Texts from Rogers - why

I have received the following txt from Rogers 3 times today. With a different verification code every time. I have not been on MyRogers app in a week. There is no link to click so not likely a scam. But why am I receiving these ? ThanksYour MyRogers ...

IntotoPEI by I've been here awhile
  • 528 Views
  • 2 replies
  • 0 likes

Resolved! MYROGERS APP

Hello, what's with all the problems and error messages with my rogers? Since switching to Rogers internet, I'd had nothing but problems. Now, I'm getting an error message saying. " No active services to manage, You're waiting for activation, so there...

MATT393 by I plan to stick around
  • 873 Views
  • 2 replies
  • 0 likes

Usage details not available.

Hello everyone, I have 5G home Internet from ROGERS and every time I open my MyRogers application On my iPhone to check how much data I used I can’t and I see that the usage details not available so anyone can help or had the same problem before and ...

Resolved! Multi-factor authentication

rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account  but I never receive a SMS code when logging in ?   ***EDITED LABELS***

sierra1989 by I plan to stick around
  • 11204 Views
  • 24 replies
  • 1 likes

Unable to View Internet Usage

When I try to see my internet usage in the Rogers app, I always get this message “something went wrong”- I deleted the app and reinstalled it- the software on my phone is updated- I have the latest version of the Rogers app       ***Edited Labels***

jane16 by I've been here awhile
  • 1951 Views
  • 6 replies
  • 0 likes

Myrogers app not working

Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...

MandyT by I've been around
  • 891 Views
  • 1 replies
  • 0 likes

The app wont let me sign in

When I try to log in to the app, it just gets stuck on the image of a woman in a red shirt looking at her phone, with the Roger's logo on the page. I have tried opening and closing the app many times, I tried clearing the cache. If I could uninstall ...

Resolved! MyRogers app keeps sending welcome message.

I signed up with Rogers Wireless three weeks ago and so far everything is great, but one thing that's bothersome is that the app keeps sending me a message "Introducing the new and improved MyRogers app" as a new message, forcing me to respond to the...

Jayfull by I've been here awhile
  • 1026 Views
  • 2 replies
  • 0 likes