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Forum Posts

Shows won’t load on ignite app

Many shows’ episodes simply won’t load when you search for them. There should be on demand options but blank squares show up where the episodes should (they are available through the tv, so I know they just aren’t available). This happens all the tim...

Trevor14 by I've Been Around
  • 19 Views
  • 0 replies
  • 0 likes

Ignite TV App, Crave turns French

Anyone else experience this issue? When I use my phone to watch movies on Crave through the Ignite app, it's in English. When I cast it onto my TV via chromecast, it automatically turns French. I tried asking Rogers tech support but doesn't seem like...

wongal by I've Been Around
  • 394 Views
  • 1 replies
  • 0 likes

Resolved! Ignite TV App Keeps Cutting In and Out

hi,over the past week I am unable to cast to my nvidea shield android box. I have tried from my iPhone and my wife's Samsung S20. I am able to cast however as it is playing the video will cut in and out every few seconds. if I play it on my device wi...

alijaffer by I Plan to Stick Around
  • 747 Views
  • 6 replies
  • 0 likes

Ignite TV App Playback Controls

Why can Rogers Tech people add a PAUSE, PLAY, REWIND and FASTFORWARD button on the IOS app? Bell has it. So why can Rogers add that feature to their Ignite TV app? *Added Labels*

amo3 by I've Been Around
  • 240 Views
  • 1 replies
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Resolved! Persistent Subtitles While Casting From Ignite TV App

I recently started casting live tv and on demand from the Ignite TV app to my TV. There are white subtitles appearing on everything I watch. All options under accessibility in the app are turned off. Subtitles are also turned off in my settings of my...

Samm337 by I've Been Around
  • 455 Views
  • 1 replies
  • 0 likes

Ignite TV App Crashing

Hi there, I posted a comment on the Google Play store re the Ignite TV app routinely crashing. I received an email to come here and join the community but appears my ability to post comment on the Ignite TV app board has been disabled. Please send li...

Mgalda99 by I've Been Around
  • 556 Views
  • 1 replies
  • 0 likes

Resolved! Accessing Ignite TV on iPad

I have updated my IOS on iPad to 14. I’ve sign in to my Rogers account, have reinstalled app, rebooted modem and nothing helps. my iPad is the only device I can’t access the app on. Rogers tech support and customer service cant/won’t help. Wont open ...

hjjjjj1 by I've Been Here Awhile
  • 1499 Views
  • 6 replies
  • 0 likes

Resolved! Ignite tv app - Playback issue: 2111

Please advise how to fix .. started Friday Feb 26 ... when selecting a show to watch (Jeopardy) the screen says: "We're sorry, but were unable to play this video right now. Please try a different channel or program." .... but NOTHING works at all ......

Debhanley2 by I've Been Here Awhile
  • 5097 Views
  • 12 replies
  • 0 likes

Resolved! Ignite TV App not playing on demand video

When I try to play video from the Starz channel for example using the ignite app I get a connection error TVAPP-00406 sorry we are having trouble retrieving this video. If your internet is otherwise working please try a different channel or program. ...

nighthawk by I Plan to Stick Around
  • 1079 Views
  • 2 replies
  • 0 likes

Resolved! Ignite TV App on iPhone not working

The Ignite TV app on multiple iPhones (XS and not working. Receiving the following error. Server Error :: TVAPP-00206 Troubleshooting performed Deleted the app and reinstalled. The same error appears. On wifi the error appears Turn off wifi the error...

Resolved! Ignite TV App - Issue Signing in on Second Device

Hey there, I'm a fairly new subscriber to IgniteTV. We have two boxes at home and the service is working great. I've also managed to install the IgniteTV mobile app on my phone (Samsung S10+) and it also works fine. However, I'm having an issue insta...

Resolved! Ignite TV app working on Mobile not WiFi

This app does not work when connected to my home wifi. When I connect to my mobile data it seems to work fine but why would I want to download/watch shows when only on my mobile data. On my laptop when I connect via the Rogers Ignite weblink it works...

shaunb416 by I've Been Here Awhile
  • 6587 Views
  • 15 replies
  • 0 likes