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IgniteTV app keeps signing out

Hi,   I'm running IgniteTV app on an iPhone and it keeps logging me out after a few minutes. Happens on my home wifi and when using the cell network.I also have an iPad running the app, and no issues there.   I've unsintalled and reinstalled, cleared...

yronnen by I've been around
  • 260 Views
  • 3 replies
  • 1 likes

Ignite TV not working with Chromecast

I have contacted Rogers on this issue and to no avail. It was working about two months ago and I have had nothing but issues since. I would really appreciate it if someone would contact me and rectify this.     ***Added Labels***

Lawyerman9 by I've been here awhile
  • 1846 Views
  • 12 replies
  • 0 likes

Rogers ignite login app loop

Downloaded app on Samsung s23, latest updateWhen I press sign-in button on app first launch, it takes me to chrome for login, including multi factor auth on the first time. Redirects back to login idRestarting app goes directly to chrome login, enter...

Moe16 by I've been around
  • 1021 Views
  • 6 replies
  • 0 likes

Ignite TV not working with Chromecast

We are away on vacation, and wanted to cast Ignite TV to the TV at the cottage.   I can start the Ignite app (V7.130662), and view the channel live on my iPad (iOS 17.5.1), however when I cast to my Chromecast Google TV, it looks like it is starting,...

Nick_W by I plan to stick around
  • 182 Views
  • 1 replies
  • 0 likes

iPad App Logs Out

I am constantly having to log back into my Ignite TV App. I am using the same iPad and in the same location, however 2-3 times a week when I open my iPad, I find myself logged out of the App. How can I just stay logged on?       ***Edited Labels***

Ignite TV app, casting with Chromecast

The problem is when I try to cast an ignite tv program from the Ignite app to a Chromecast enabled device that has Chromecast built in. At the beginning everything appears normal. The image of the TV station appears and then it starts to load. Howeve...

Coupe57 by I've been here awhile
  • 1041 Views
  • 7 replies
  • 0 likes

Rogers apps on Pixel 7 not working

The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...

Ignite TV App on Android TV

For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...

Dgftv by I've been around
  • 3926 Views
  • 4 replies
  • 0 likes

Ignite TV watch anywhere on any device

I have been having problems with ignite TV for a while now I cannot get it on any of my devices I keep calling for support and talking to them they keep telling me that it must be under maintenance I don't understand why I can't speak to somebody who...

Cecilia1 by I've been around
  • 396 Views
  • 1 replies
  • 0 likes

TV Go casts ok, but fails on phone screen

The Ignite TV Android mobile app has been working for us for years. We use it extensively at the cottage, over WiFi, to stream recordings and live tv. Recently we get an error when trying to watch live tv on the phone itself. We can watch recordings ...

ASHelp by I've been here awhile
  • 803 Views
  • 4 replies
  • 0 likes

Ignite HomeConnect App - Can't Login

I've been trying to login and I keep getting an error:"Sorry, we're having some trouble"Support doesn't seem to know what's going on.I've tried on both a completely up-to-date iPhone 14 and Pixel 6.Any ideas?     ***Edited Labels***

MikeNeri81 by I plan to stick around
  • 1333 Views
  • 3 replies
  • 0 likes

Ignite TV app on iPhone 15.

I recently upgraded to an iPhone 15 since then I am not able to sign into my Rogers ignite app. I have attempted to delete reinstall powered off my phone still no luck. I get to the user ID screen on website and then it freezes will let me do anythin...

parkoo by I'm here a lot
  • 443 Views
  • 1 replies
  • 0 likes

Download recordings Ignite tv app

I have the Ignite tv app for android on a Samsung tablet. Is there any way to change the location for downloading recordings from the internal storage to the sd card?   **Labels Added**    

Jokerz by I've been around
  • 310 Views
  • 1 replies
  • 0 likes

Unable to sign in to Roger’s Ignite app

I am beyond frustrated. I sign in to ignite using FaceID and/or my password and I receive an error message that “something has gone wrong”. Nothing I do is successful.Issue 2 is that I cannot sign into my Yahoo email either, being sent into an endles...

Ekgaudio by I've been around
  • 329 Views
  • 1 replies
  • 0 likes