Recently when casting from the Roger’s ignite TV app to my TV, there is picture but no sound. All devices are not muted and volume is turned on. Only from the app to my tv that is does this. If I cast to another device, such as a Google display, the ...
Greetings all, Been playing around. Installed the igniteTV app on a few devices. Do not have a problem on newer phones/devices. Still works on a S10 but it chokes on Nexus 6. The Nexus 6 is not that old. Still plays video from youtube and ctvne...
Hello, We just had our ignite TV boxes installed yesterday. Last night we tried to log into our desktop PC, IPAD and Iphone with the ignite TV app or using the ignite website and none of those places would successfully log us in. We called rogers h...
First off Ignite works on all of our devices.The problem is when we try to cast on the TV using Chromecast. At the beginning everything appears normal. The image of the TV station appears and then it starts to load. However that's as good as it gets....
Click sign in then I get a white screen and won’t let me log in ***Edited Labels***
Why do On Demand programs casted via Chromecast freeze exactly 11 min into the programming? It cannot be “unfrozen” resulting in abandoning the program. Said it once, will say it again - am astonished that Roger’s cares so little about the many, many...
As per subject, I am on a Fold 5 and cannot access the ignite tv app past the login. is there a fix for this? Thanks. *Added Labels*
I sign in and it says something went wrong. ***Edited Labels***
Hello, I'm hoping for some insight from experienced users. We recently switched from Bell to Rogers due to a great offer. Installation went smoothly and 2 boxes, internet and home phone are working fine for a week now. One thing I cannot figure o...
Hi, I just bought a new Lenovo M9 Tablet (Android v13) and I downloaded the Ignite TV app from the Google Play Store. The app downloaded fine but when I try to watch live TV or I try to see a recording, I get this message. "We've got a location prob...
Downloaded app on Samsung s23, latest updateWhen I press sign-in button on app first launch, it takes me to chrome for login, including multi factor auth on the first time. Redirects back to login idRestarting app goes directly to chrome login, enter...
I am constantly having to log back into my Ignite TV App. I am using the same iPad and in the same location, however 2-3 times a week when I open my iPad, I find myself logged out of the App. How can I just stay logged on? ***Edited Labels***
I can cast every other app from my iPhone 15 and my spouse iPhone 13 but we cannot cast ignite tv ***Edited Labels***
The problem is when I try to cast an ignite tv program from the Ignite app to a Chromecast enabled device that has Chromecast built in. At the beginning everything appears normal. The image of the TV station appears and then it starts to load. Howeve...
Hi, I'm running IgniteTV app on an iPhone and it keeps logging me out after a few minutes. Happens on my home wifi and when using the cell network.I also have an iPad running the app, and no issues there. I've unsintalled and reinstalled, cleared...
I have contacted Rogers on this issue and to no avail. It was working about two months ago and I have had nothing but issues since. I would really appreciate it if someone would contact me and rectify this. ***Added Labels***
We are away on vacation, and wanted to cast Ignite TV to the TV at the cottage. I can start the Ignite app (V7.130662), and view the channel live on my iPad (iOS 17.5.1), however when I cast to my Chromecast Google TV, it looks like it is starting,...
The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
I have been having problems with ignite TV for a while now I cannot get it on any of my devices I keep calling for support and talking to them they keep telling me that it must be under maintenance I don't understand why I can't speak to somebody who...