Can’t see plan changes
I’m unable to see any plan changes. It errors out and tells me to contact. Unable to chat in as always closed. Don’t want to wait on hold. **Labels Updated**
I’m unable to see any plan changes. It errors out and tells me to contact. Unable to chat in as always closed. Don’t want to wait on hold. **Labels Updated**
I changed my cell plan over the phone but the app still says original price not the discounted price. When will the app reflect the new price it’s been over 2 weeks since I did it.? **Labels Added**
I changed my plan earlier today; however this is not yet reflected in MyRogers account (nor do I have live data usage stats). On the MyRogers app my previous plan is still showing (as well as the amount due / due date). Any idea how long this will ta...
Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...
I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following. Sorry! Something Went Wrong. We're working ...
Hello,I updated my TV package to the Ignite 20 package yesterday around 3ish. Received an updated service agreement from Rogers, but when I go to select my Flex channels on MyRogers it says I'm still on the starter package, but it also says I have no...
I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...
I clicked "Add to cart" on something. Now I see no way to go to the cart to review it before I complete the purchase. This website is terrible! Hard to navigate. Mostly hype and advertising. Unclear information, possibly incomplete. **Labels Added*...
I tried to upgrade my phone on the myrogers app, and it would have a "Sorry! Something Went Wrong." error when I clicked checkout. So I switched to desktop, used 2 different browsers, and am getting the same error on the page before the one with the ...
My package is coming to an end so I have to get a new one. I was talking with a Rogers representative and was told that I could accept my Special offer, but I don't have to get a home phone, therefore saving me money. I was told that I could choose h...
A couple months ago I switched to an Infinite unlimited plan, with 10+10GB max data. First the MyRogers app shows usage of 8GB out of 10GB max data so I will quickly lose after agreeing to upgrade from a 13gb plan to 20, yet now I get 10. Then they a...