Been having this problem since the updates from the ignite system to the Xfinity system. can not view or change my wifi settings, so i cant allow or block any unknown devices, etc. this should have been ironed out well before rolling out the software...
I have 6 (cell and home internet) accounts across 4 addresses and the account dropdown/selection menu showing just the account number makes it really hard to know which account is which. I think it would really help as a feature enhancement, if I ...
Rogers, supposedly a very large company who knows about tech. You have the worst smart home monitoring app in the world. It never logs in or signs in using biometric fingerprint. One out of ten times maybe. App is always crashing or freezing. It does...
It has been a while that the webpage shows nothing after click the button. If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
So now I can’t use the Home Connect App because it requires updating. Updating requires IOS16 and my perfectly functioning Air Pad 2 can only be updated to IOS 15.8. So I need to get a new IPad after paying dearly for the Ignite internet, home phone...
I used MyRogers to place an order for a new mobile phone two days ago, with pickup in a Rogers store. Changed my password before ordering, as I don't use MyRogers very often. The order was accepted and the store called the next day for me to come and...
I signed up with Rogers Wireless three weeks ago and so far everything is great, but one thing that's bothersome is that the app keeps sending me a message "Introducing the new and improved MyRogers app" as a new message, forcing me to respond to the...
Hello, the behavior in about to describe only happens in the Android app and not the iOS app . If needed I have screenshots I can share.In device details for a connected device, you can choose a device type. The issue is that when choosing the device...
Like many others, I am unable to use the Ignite Home connect app. I have a ticket number and have been waiting about a week for the issue to be resolved. I have an Android phone. I put in the login information and it goes on a continuous loop of tryi...
Hi there, For the past several years, I've been attempting to add a wireless phone number to my Rogers account (at this link). Example: Attempt to add wireless phone number Upon clicking the link to "Add wireless number", I enter my cellphone...
I would like to help anyone having issues connecting Rogers Apps to an Apple device.I contacted Roger’s at least 5 times, although most technicians tried to help no one could figure it out. Yes, at least 3 technician’s said they would start a ticket ...
I want to be able to either assign a connected device to more than one profile or add downtime schedules and time limits alerts specifically to devices not just profiles.For example, I have a profile “kid” which has my kids nintendo, TV, PC, and iPad...
As many we have my wife (as primary account holder for billing) plus myself and my two sons. I tried to log into this community and I needed to use our primary account email and password and then it asks for MFA to either her email or cellphone. I tr...
The home wifi network is working. I've downloaded and installed the iPhone app to allow me to commission the pod. However when I log onto the phone app it tries to activate the wifi network again. I can't get past that to activate the pod. I've just ...
I am pleased that the site maintenance didn't take quite as long as outlined in the message that came up when I tried to login to the forum and MyRogers last night and this morning - screenshot below: Maint It does seem inordinately long to have ...
Hi. How often are the 3rd party apps (e.g. Apple TV+, Disney+, Netflix etc.) updated, compared with the apps available to download on an Android TV box (I own both an Google TV and an NVidia Shield)? e.g. When Using the Apple TV+ app via Rogers I...
Please stop re-enabling MFA when I sign on without my permission. I disabled it for a reason, I do not want to be sent on a goose chase to find my phone each time when I try to log in on PC. How do I stop it from turning on again? It feels like I'm g...
i have a right to , and need to archive my email messages in my own computer. i must maintain copies of client correspondence. Rogers is blocking all attempts for me to generate and sync email and refuse to allow me to forward to another mail servi...
Again I can’t pay my bill through the app because a developer has no clue what they are doing. Time to stop lining to pockets of the big wigs and hire competent staff. ***Edited Labels***