Hi. Is it safe to use Data Access off/on frequently? I mean... can this affect my data speed or cause any issues afterwards? I read somewhere that pausing data by using this feature may slow down mobile data on the account, and I would need to reset ...
So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? **Labels Added**
I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well
It randomly stopped working about 2 months ago. I can't figure it out....because i litterally have tried everything. Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it). Only thi...
Why is it that Rogers gives us a certain amount of high speed data and then that runs out and the regular speed is extremely slow. It’s not right and not fair. We should all have high speed in this day and age and the “speed pass” this is money gougi...
Is data usage summary in the app updated in real time? ***Edited Labels***
Trying to check Internet data usage on MyRogers website. Too bad I can’t see it because the webpage is covered with ads. Again. There is no way to pull the data usage out from behind the ads. Poor page design. *Added Labels*
Cannot check data usage in my Rogers app ***Edited Labels***
I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...
There has been a reoccuring problem with the rogers app on my phone, I am unable to check the data usage on my phone becuase it says usage not available, this has been a problem on my oneplus 8 pro phone and has been like that for months. I have trie...
I have been unable to view my data usage for the phones in my plan for 5 days now, anyone else having this problem?We have a shared plan and don't want to go over the data as the overage charges are absolutely ridiculous. ***Edited Labels***
Is there a way for me to make it so that when 1 line uses 25GB of data it automatically turns it off and uses the slown down data (because I'm on an infinite plan)? *Added Labels*
I have the ROGERS APP on my phone and it's worked great for the past couple years - now it won't update the usage for my Rocket Hub - I can go on the ROGERS website and get it there no problem but I can't get it using my phone.And as you know using t...
I have 2 lines on ShareEverything. Only primary one is assigned as a “data manager”. Is there a way to prevent second line from turning data “on”, once it turned off by data manager? ***Added Labels***
We regularly use the mobile app to pause data on our kids phone successfully. Recently, the feature has stopped working. When we turn off data, the kids get a mobile message that data has been stopped, however the data remains accessible. We have con...
I am constantly getting this error on multiple browsers. You don't seem to have that product Close We’re sorry, we can’t give you the information you requested as it seems you are not currently enrolled in that product.If you would like to add ...
Hello, This issue has been there for at least 2 years now (probably more). A LOT of people complain that the app does not work at all and I am fairly certain it's because of this issue. I have tried this on multiple different Wifis (i.e. my home, s...
Anyone else having issues with checking their data or other usage? For the last week mine is just a ton of 000000000 all the way across so I can’t even check my usage at all for data. *** Added Labels ***
I would like to watch Ignite TV on my tablet since it has a bigger screen than my cell phone. I am connected to mobile data and the Ignite TV app work on the phone, but if I enable the phone as a hot spot and then connect the tablet to it, I discove...
A couple months ago I switched to an Infinite unlimited plan, with 10+10GB max data. First the MyRogers app shows usage of 8GB out of 10GB max data so I will quickly lose after agreeing to upgrade from a 13gb plan to 20, yet now I get 10. Then they a...