MyRogers & Rogers Apps
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Rogers apps on Pixel 7 not working

The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...

TV Go casts ok, but fails on phone screen

The Ignite TV Android mobile app has been working for us for years. We use it extensively at the cottage, over WiFi, to stream recordings and live tv. Recently we get an error when trying to watch live tv on the phone itself. We can watch recordings ...

ASHelp by I've been here awhile
  • 684 Views
  • 4 replies
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eSIM now available in our Rogers portal?

I read a blog that this has finally become available.  Would the official Rogers mods/admins confirm if this is true?   If it is indeed possible, would you please clarify if there is a cost associated with obtaining an eSIM?   Additionally, I'm inter...

Hmm by I'm an enthusiast
  • 3210 Views
  • 7 replies
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Cannot change plans on myrogers?

I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following.   Sorry! Something Went Wrong. We're working ...

Timtam by I've been around
  • 726 Views
  • 1 replies
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Special offer email - can't find offer

In the past couple of weeks, I have received two emails saying "Visit MyRogers to view your special offer and upgrade to an Ignite Bundle." The link opens My Rogers, but I see no offers. (Yes, I am logged in.)   Would I do better phoning Rogers to se...

jc277 by I plan to stick around
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Error when Swapping Flex Channels

A two and a half hour wait is NOT customer service, by the way ...   I'm trying to change some of the Flex channels, in the first month of using Ignite, and when I try to deselect mostly the sports channels, I get this coming up:   Removing 4K Chann...

Ian_J1 by I've been here awhile
  • 1726 Views
  • 5 replies
  • 1 likes

Unable to make a payment via MyRogers app

I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...

Resolved! Payment History Showing Incorrect Payment Amount.

Hi    I really need help for Myrogers account issue.  this is my first post here, if anyone can solve my concern i would arreciate, yesterday i logged in my intertnet account i found all my payments on payment history have wrong decimal place, for ex...

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gvo by I plan to stick around
  • 1812 Views
  • 4 replies
  • 0 likes