MyRogers & Rogers Apps
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Internet Billing

My bill was to  be paid by Feb 8 2023 , so on Feb 8 2023 I logged in to pay my bill and voila I already have a late payment charge on my bill  .  .   Rogers  you give a date to be paid and before I have a chance to pay the bill on that date you add a...

sierra1989 by I Plan to Stick Around
  • 16 Views
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Multi-factor authentication

rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account  but I never receive a SMS code when logging in ?   ***EDITED LABELS***

sierra1989 by I Plan to Stick Around
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Resolved! Cast from ignite tv not available

Hi,I realized that theres no cast button in the ignite tv app on my pixel6 phone anymore. I downloaded the same app on an iPhone and the cast button is there. Is it not longer possible to cast from the android version?       ***Edited Labels***

jakukee by I've Been Here Awhile
  • 45 Views
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MyRogers app

For about 3 weeks now I've been unable to log into the my rogers app. Every time I try to open the app it gives me an error that it can't retrieve account information. I've tried clearing the cache, Uninstaller and reinstalling and still no luck. Any...

svkb by I've Been Here Awhile
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Ignite TV app on IOS - why such a low rating?

For those that use the app, other than the lack of Airplay functionality, are you generally happy with it?   I am somewhat surprised to see that within the ios App Store, it currently has a rating of 2.2 out of 5.   *Added Labels*    

AV_Fan by I Plan to Stick Around
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Ignite TV app on Ipad - In-Home wifi

Hello,  We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed.  I cannot watch a lot of live TV on the app as it says : Due ...

JoseeG by I've Been Here Awhile
  • 122 Views
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Extremely unhappy with the MyRogers app.

This app is trash honestly. Giving me so much headaches Jesus Christ. Rogers IT team really have to do something to fix it. Everything is Very slow. First of all, took me 3days to finally register an account. Then, I tried to set up an automatic paym...

Qiting by I've Been Around
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Rogers App symbol

On the My Rogers app when I look at my useage, under long distance text and voice there is a symbol. It is a red triangle with an exclamation mark in it and there is a number beside it. I have chatted and spoken to a Rogers “specialist” and I can’t m...

Doug52 by I've Been Here Awhile
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Resolved! MyRogers Account No Longer Linked?

Hello all. Is anyone have problem with myrogers app? I have been using for years and out of the blue when i tried to sign in today and it say i dont have a linked account?   **Labels Added**    

Tony40 by I've Been Around
  • 1064 Views
  • 19 replies
  • 1 likes

ADDRESS CHANGE

I live in Ottawa, Ontario.  My address was formerly in Gloucester, until the city amalgamated.  I understand I can make a change in the address on-line, but I was wondering if that change will cause any issues/problems?  Has anyone had any problems? ...

Flexit by I've Been Here Awhile
  • 54 Views
  • 1 replies
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old cancelled account removal

I want to remove an old Rogers account that shows that I cancelled it from my selection screen on the "myrogers" app. Also, my two mobile wireless accounts are both called "JOHN".     ***Added Labels***

olaf19 by I've Been Here Awhile
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  • 3 replies
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Data usage

Cannot check data usage in my Rogers app   ***Edited Labels***

AR4 by I've Been Here Awhile
  • 196 Views
  • 5 replies
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SN NOW is Watered-down version of NHL Live

Is there any surprise that Rogers would provide a watered-down version of NHL Live? And I have to pay a higher price to subscribe to it too.   - No longer can we choose which of the home or away broadcasts to watch.  - The site is set up to make it e...

Rich97 by I Plan to Stick Around
  • 1129 Views
  • 16 replies
  • 1 likes

MyRogers App - Session timed out error

Users that are experiencing “your session has timed out” or “problem occurred” messages repeatedly every time you try and log in on the iOS MyRogers app, try the following.Side note; I had this problem on an iPhone X running the latest version of iOS...

Rogers app usage

Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...

Rcfox by I've Been Around
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MyRogers App Does Not Find Linked Account

When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...