I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following. Sorry! Something Went Wrong. We're working ...
When I check my services on the website, there is this message: Exclusive upgrade offer. Get more for a great price.Ready for an upgrade? Check out this great offer we’ve found for you. However, clicking on the button says that there is an error o...
For the past week I cannot access any of my account details via either the app and MyRogers. I am logged in, see my account name and that is it. Chat and calling in have not rectified this. How are customer accounts being supported if we cannot vi...
I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...
My Homeconnect app was working fine a week ago. No changes to cell phone nor the app. My account is properly linked at rogers.com for Ignite Internet service. Tried to clean app cache and data and even reinstall to no avail. Phone is a S20 with And...
When I login to MyRogers I can see everything I need to, however, when I click on Internet, my usage stopped showing details on March 12. There's nothing wrong with the links, it just doesn't show anything after March 12. I can see previous data, et...
It would appear that the Rogers IgniteTV App (android and ios) both error out when attempting to cast to a Google Nest Hub Max. The error is TVAPP00100 I am able to cast with the IgniteTV App to various T.V.'s or other devices, just not to the Go...
Is there any surprise that Rogers would provide a watered-down version of NHL Live? And I have to pay a higher price to subscribe to it too. - No longer can we choose which of the home or away broadcasts to watch. - The site is set up to make it e...
i am trying to login in rogers mobile app but its not showing login screen.I tried to uninstall and reinstall also power off the phone but its now working **Labels Added**
Can’t seem to be able to enable Face ID on Rogers app? No toggle switch… ***Edited Labels***
My smart home monitoring app suddenly is not letting me sign in. I log in and instead of taking me to the home page it says “Sorry there is a problem on our end. Thank you for your patience while we fix it.” It’s been like this for over a week. Any E...
First off Ignite works on all of our devices.The problem is when we try to cast on the TV using Chromecast. At the beginning everything appears normal. The image of the TV station appears and then it starts to load. However that's as good as it gets....
I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well
I was a previous customer and just recently reactivated my services and created a new profile, I’m just curious if it’s possible to delete my old one or if they are automatically deleted after an account is closed? ***Edited Labels***
When I go to the Crave icon on my SmartTV, I'm given the message, "To continue using Crave please update to the latest version of the app". Try as I might, I cannot make any sense of this and "Anna", the Rogers robotic "How can I help?" lady, is use...
Please stop re-enabling MFA when I sign on without my permission. I disabled it for a reason, I do not want to be sent on a goose chase to find my phone each time when I try to log in on PC. How do I stop it from turning on again? It feels like I'm g...
Add apple pay and paypal as payment options in your MyRogers app. Your app is very outdated if you cannot add these options. **Labels Added**
It randomly stopped working about 2 months ago. I can't figure it out....because i litterally have tried everything. Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it). Only thi...
home connect gives me a 405 error. Ive already unplugged the modem ***Edited Labels***
unable to log into my account to check my bill its been over a month used Safari & Bing search to No avail Is there an overall problem with your Web Site? **Labels Added**
