I have already opened two support tickets for this issue and it has not been resolved yet. When trying to stream on any of my Apple devices (iPad, iPhones) with latest versions of IOS and streaming app. Whenever I try to stream LIVE Tv or recordings ...
Cannot login on Xfinity app (not Shaw version) goes into login loop where it repeatedly opens browser. Default chrome browser, no add-ons, android version is up to date. Only thing I can think of is my equipment has not been delivered, it is schedule...
I use the xfinity app on my iPhone. I find myself having to sign in multiple times a day. I was watching something, had to stop for a couple of hours, and when I wanted to resume I was logged out. This happens all the time. Very frustrating! *Added...
Ability to rewind and restart shows on Firestick App: Due to the exorbitant cost of the set top box rental ($18 — was like $5 at one time and only 1 free with current promo) I opted for a Firestick as the sales rep told me the app was great.While t...
The app does not work, it won't let me even sign it. I have tried restarting my phone, disabling and re-enabling the app, as well as removing the apps cache. All I get is a frozen screen with a photo of a woman holding her phone. It is very inconveni...
For years Rogers was behind the times on streaming using an app. Not to say you didn't have one it was outdated before you launched it. I have recently become a customer again and I was pleasantly surprised to find out you updated your app it's of de...
I am unable to view text/call history for my Rogers wireless devices. I can only see this on the bills but not the daily usage. I know I used to be able to see this. Any suggestions? *Added Labels*
At the start of November, when they change the name of the app and everything got updated all functionality relating to profiles, assigning devices being able to control anything on any particular device. Anytime you want to click on the additional p...
Can't seem to log into the xfinity app as I get stuck in an endless loop of email, password, verification code, email, password, verification code etc.New customers to Rogers and Shaw and already running into issues. ***Added Labels***
I am a new customer and have transferred my number to Rogers recently. My phone is activated and I was able to access the app all day, but now am getting the error:No active services to manage You're waiting for activation, so there's nothing to mana...
Hi, I'm running IgniteTV app on an iPhone and it keeps logging me out after a few minutes. Happens on my home wifi and when using the cell network.I also have an iPad running the app, and no issues there. I've unsintalled and reinstalled, cleared...
Talking to Rogers technical support for weeks. Have 3 tickets opened that are closed without resolution. Everything I call them, they ask the same questions.1. Have you un-installed and re installed the app. Yes I have many times2. Have you restarted...
The rogers infinity app will not display my wifi details it states that I'm offline but I am in fact connected to my wifi and so are all the rest of my devicesI have tried. Restarting the app. I have tried re starting my phome. I tried forcibly closi...
From last 2 days rogers xfinity app not functioning as before. There is only 2 tab at the bottom. Overview and Account. I cannot do parental control device management or reset modem, all those option that i did with rogers home connect app everything...
Hello all, Recently, (6-8 mos), my Roger’s tv app continually signs me out if I’ve been away from my system For some length of time. It never did that previously. I thought it might be the OS on my iPad Air gen 5, but it’s the same on my android ta...
I am no longer able to watch the cnn app on computer or tablet even though I am signed in to my account error. message saying not authorized to view the content even though I signed in using my account info and setting clearly show I am signed in! I ...
Just set up new Sony Bravia 3 k-65S30 Google tv. Xfinity streaming does not find the TV’s built in Chromecast. Airplay connection delivers choppy video and audio. I’m using iPhone 14. Other apps like YouTube work perfectly with Chromecast and Airp...
want to use prime video app that's listed on my roger's TV screen how do i activate it *Added Labels*
Getting Xfinity installed in two days, told I need to be signed-in to the App when that takes place. I have installed the App but on sign-in I get to the phase where a security number is sent to my email or text. I enter this and the screens just ta...
Trying to activate my Xfinity fire stick app but www.rogers.com/activate just says “sorry we are having technical issues” — anyone have same issue? *Added Labels*
