MyRogers & Rogers Apps
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Rogers App

So many times after 11pm i.Want to turn off the data to my kids phone bite.Your app is not working and/or when I tried to go on to my Roger's through the browser, it too is not working.What is the issue?Do you guys shut down at 11 p m... I mean.If yo...

4dpa1971 by I've been here awhile
  • 83 Views
  • 1 replies
  • 0 likes

Home Connect App

So now I can’t use the Home Connect App because it requires updating. Updating requires IOS16 and my perfectly functioning Air Pad 2 can only be updated to IOS 15.8.  So I need to get a new IPad after paying dearly for the Ignite internet, home phone...

BD100 by I've been around
  • 444 Views
  • 6 replies
  • 0 likes

Rogers Xfinity App

Downloaded the Rogers Xfinity app on my Samsung phone and Samsung tablet. I can't login on either device. I put my username and password in, it goes back to the login page every time. It even sent a 6 digit authentication code for the tablet and stil...

Nigelcol by I've been around
  • 55 Views
  • 0 replies
  • 0 likes

Can't login in Ignite HomeConnect app

Hello, I just downloaded the HomeConnect app for wifi installation in my new rental. I open it. It automatically opens a web browser page and asks for login. I enter Username, I enter Password, and then I am back on the previous page where it asks fo...

Pebble9757 by I've been around
  • 2104 Views
  • 5 replies
  • 1 likes

Rogers ignite app

The app has not worked since the recent update. I deleted and reinstalled the app. I am no longer able to log in. I have an Android phone

Panalan by I've been here awhile
  • 172 Views
  • 2 replies
  • 0 likes

Unable to sign in through MyRogers iPhone app.

This appears to be similar to the problem posted here: https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/The-app-wont-let-me-sign-in/m-p/533696   When I try to sign in with the MyRogers app on my iPhone 15 Pro I get a blank screen, as shown ...

kalmia404 by I've been around
  • 101 Views
  • 1 replies
  • 0 likes

Resolved! Device Not Listed on Xfinity App

Rogers really did it on this one!  We install camera systems and need to open ports for the cameras to be visible when outside of the network.  Where we previously would open ports in the router, now we are directed to the Xfinity app which doesn't a...

Holly1968 by I've been here awhile
  • 167 Views
  • 1 replies
  • 0 likes

Home Connect App issue - Wifi tab is missing

It has been a while that my Home Connect App does not show the Wifi tab, which caused trouble for me to adjust wifi settings. I called Rogers technical support but they have no idea of it. What caused this issue and how can I set up wifi without this...

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cwsj by I've been here awhile
  • 554 Views
  • 6 replies
  • 1 likes

Ignite Home Connect app

I've read through many other posts on here already, but I haven't been able to find a fix for the app issues that I'm having. I've tried accessing the HomeConnect app after logging into MyRogers - using the link provided in the myRogers app, and I've...

aspieser by I've been here awhile
  • 410 Views
  • 4 replies
  • 0 likes

Casting From Ignite TV App

Recently when casting from the Roger’s ignite TV app to my TV, there is picture but no sound. All devices are not muted and volume is turned on. Only from the app to my tv that is does this. If I cast to another device, such as a Google display, the ...

Symonds by I've been around
  • 887 Views
  • 11 replies
  • 0 likes

What codec does the igniteTV app uses?

Greetings all, Been playing around.  Installed the igniteTV app on a few devices.   Do not have a problem on newer phones/devices.  Still works on a S10 but it chokes on Nexus 6.  The Nexus 6 is not that old.  Still plays video from youtube and ctvne...

Myrogers app not working

Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...

MandyT by I've been around
  • 162 Views
  • 1 replies
  • 0 likes

Port Forwarding Issues

Hi I have just switched from Bell to Rogers and have spent the last three days trying (unsuccessfully) to set up Port Forwarding using this new Home Connect App.   I have two big issuesI) Rogers tech support have told me that they do not support the ...

BobK1 by I've been around
  • 513 Views
  • 2 replies
  • 0 likes

Persistent Casting Issue

Following the early October update to the Chromecast built-in app by Google TV, Ignite TV is currently experiencing casting issues to televisions. I'm using version 8.5.2.7 of the app. My device is an S23+ running Android 14. The issue is that when I...

Nasoj007 by I've been around
  • 151 Views
  • 1 replies
  • 0 likes