Recently purchased a HomePod Mini and while I can use the Ignite App on my Ipad with no problems, if I attempt to move the audio portion of the stream from my Ipad to the HomePad via Airplay, the video will stop. Weirdly, I can still see the screen i...
Many shows’ episodes simply won’t load when you search for them. There should be on demand options but blank squares show up where the episodes should (they are available through the tv, so I know they just aren’t available). This happens all the tim...
I can cast other apps to the TV, but ignite displays the name of the show I'm trying to cast, then returns this error *Added Labels*
People often have difficulty with Rogers Websites and Apps. Here are some tips if you're encountering difficulties, especially with a browser. 1. Make sure that you have Javascript turned on in your browser settings, if applicable. 2. Make sure you d...
I was able to download the app onto my Android device latest version. I am able to login and select any channel, however it’s completely black with no sound. Anyone else have this issue? *** Edited Labels ***
Ever since I got Connected for Success with Rogers, it’s proven to be the best service to my experience…at least by far. But I’m having a hard time viewing my bill as I really need to make some payment. I’m sorry for being late on my payments; didn’t...
I am have issues with the Rogers app and Smart home app. It doesn’t work on any of my apple devices. It keeps saying there is an issue and we are trying to fix it! For the Rogers app this has been going on for about a year! And I just had a smart hom...
In the past couple of weeks, I have received two emails saying "Visit MyRogers to view your special offer and upgrade to an Ignite Bundle." The link opens My Rogers, but I see no offers. (Yes, I am logged in.) Would I do better phoning Rogers to see ...
It used to work on my Apple XR, but something happened along the way and now it does not. It is unfortunate because I was getting a fair bit of value from the app. I can still work on Ignite WiFi through a browser, but that is not how I prefer to man...
I had the Rogers Smart Home Monitoring system installed a week ago, and it refuses to work on my iPhone 11. It will only connect to the camera about once every fifty tries, and although I can arm the system from my phone before leaving the house, I c...
I clicked "Add to cart" on something. Now I see no way to go to the cart to review it before I complete the purchase. This website is terrible! Hard to navigate. Mostly hype and advertising. Unclear information, possibly incomplete. **Labels Added**
Log into the Home Security AP on Android phone.Try to view live image of any camera and it kicks you right out.(Yes I've re-installed the ap and yes, the phone and the OS are up to date.It used to work. What have you done?
just got ignite installed about an hour ago. When I log into myrogers it is still showing my legacy plan and equipment. how long will it take before the new services will be visible and I can access flex channels to exchange some?
There has been a reoccuring problem with the rogers app on my phone, I am unable to check the data usage on my phone becuase it says usage not available, this has been a problem on my oneplus 8 pro phone and has been like that for months. I have trie...
I'm on Connected for Success, the app seems to be bugging out as for the last three weeks it was stuck at 91.4 GB. I then checked the app today and it said 0 GB remaining on a 0 GB Plan. I know it's malfunctioning as my month starts on the 27th\28th ...
Anyone else experience this issue? When I use my phone to watch movies on Crave through the Ignite app, it's in English. When I cast it onto my TV via chromecast, it automatically turns French. I tried asking Rogers tech support but doesn't seem like...
I am looking in my inbox for an important email from Feb 2021. Unfortunately the oldest email there is from Mar 2021. I have my Rogers email for 15 years and i deleted only junk and unimportant emails.Does Rogers deleting emails older then a year aut...
Why is there a Lennox device connected to my hub does anybody no or is this cops or a hacker? ***Edited Labels***
I have been unable to view my data usage for the phones in my plan for 5 days now, anyone else having this problem?We have a shared plan and don't want to go over the data as the overage charges are absolutely ridiculous. ***Edited Labels***
hi,over the past week I am unable to cast to my nvidea shield android box. I have tried from my iPhone and my wife's Samsung S20. I am able to cast however as it is playing the video will cut in and out every few seconds. if I play it on my device wi...