So now I can’t use the Home Connect App because it requires updating. Updating requires IOS16 and my perfectly functioning Air Pad 2 can only be updated to IOS 15.8. So I need to get a new IPad after paying dearly for the Ignite internet, home phone...
Rogers really did it on this one! We install camera systems and need to open ports for the cameras to be visible when outside of the network. Where we previously would open ports in the router, now we are directed to the Xfinity app which doesn't a...
Hi, it appears that many users are experiencing issues with the Home Connect app displaying a message to "Upgrade for this experience." Despite upgrading my gateway four times and having technicians visit my house twice this week, the problem persist...
Up until today - November 14, 2022 - I have been able to login to the myrogers app using my fingerprint. Today, when I opened the app, the entire homepage was different and the option to login using biometrics was gone! I had to go old school and typ...
I had about 8 pop ups today at once of devices accessing my wifi. I paused them all (I can tell they are not mine ie. one was a smart doorbell). I changed my password and just got another one. What is happening and how can I make sure my connection i...
We have an old iPad that we use solely for Ignite TV in our kitchen. Today we are greeted with a screen saying IOS 14 is required. Our poor ol' iPad is 12.5. Was there a new release to Ignite that requires this and if so, when did it come out **L...
When I go to the Crave icon on my SmartTV, I'm given the message, "To continue using Crave please update to the latest version of the app". Try as I might, I cannot make any sense of this and "Anna", the Rogers robotic "How can I help?" lady, is use...
When trying to sign into the app I get an error message.Sorry something went wrongWe're working to fix this as soon as possible. Check back later.It's been weeks. I can sign in via website. *Added Labels*