MyRogers & Rogers Apps
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Resolved! Ignite WiFi hub app wont let me log in

So I'm getting Ignite 150u on Monday and i was trying to get the ignite wifi hub app ready for the installation day since I'll be doing the self install, but when i install the app and go into it and try to log in it'll crash? or just reload the logi...

Multi-factor authentication

rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account  but I never receive a SMS code when logging in ?   ***EDITED LABELS***

sierra1989 by I Plan to Stick Around
  • 592 Views
  • 14 replies
  • 1 likes

MyRogers app

For about 3 weeks now I've been unable to log into the my rogers app. Every time I try to open the app it gives me an error that it can't retrieve account information. I've tried clearing the cache, Uninstaller and reinstalling and still no luck. Any...

svkb by I've Been Here Awhile
  • 181 Views
  • 3 replies
  • 0 likes

Rogers app - Facial Recognition

I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available.   **Labels Added**    

Nuclear521 by I've Been Here Awhile
  • 89 Views
  • 0 replies
  • 0 likes

Infinite Wi-Fi hub app

Cannot login to app…cannot even upload error image dipicting error message  cannot sign in as sign in opens download app page rather than login   ***Edited Labels***

mama_mia by I've Been Here Awhile
  • 100 Views
  • 1 replies
  • 0 likes

Can’t login to ignite app

I try to login and it keeps telling me I don’t have an infinite account, well I have the internet, the router and pay the bill every month. To me that seems like I have ignite internet. Can anyone help me with this issue I really need to change my wi...

VickMc by I've Been Around
  • 164 Views
  • 1 replies
  • 0 likes