I open my app and it asks for my user name then password. Once I fill that out it acts like it is going to sign in for a second. Then it goes to an image of a woman holding her phone and stays there completly frozen.I have tried deleting the apps cac...
Click sign in then I get a white screen and won’t let me log in ***Edited Labels***
Greetings from the void. I have returned to provide feedback on the HomeConnect mobile application. I am a fan of my Rogers Ignite TV. Most features of my TV, Internet, and phone have worked well and my interactions with Rogers support have been posi...
Been trying to sign in to home connect app for days. Called tech support many times. Every time I type in my Roger’s credentials on home connect app it just loops back to the sign in screen as if I had never tried logging in at all. No error message ...
rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account but I never receive a SMS code when logging in ? ***EDITED LABELS***
I am on the latest version of Android. Every time I input my id and password to login. The screen freezes and doesn't progress beyond the white page presented. If it is a latency problem, the loading didn't change after waiting 15 minutes. ***ADDED...
Downloaded the Rogers Xfinity app on my Samsung phone and Samsung tablet. I can't login on either device. I put my username and password in, it goes back to the login page every time. It even sent a 6 digit authentication code for the tablet and stil...
Hello, I just downloaded the HomeConnect app for wifi installation in my new rental. I open it. It automatically opens a web browser page and asks for login. I enter Username, I enter Password, and then I am back on the previous page where it asks fo...
This appears to be similar to the problem posted here: https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/The-app-wont-let-me-sign-in/m-p/533696 When I try to sign in with the MyRogers app on my iPhone 15 Pro I get a blank screen, as shown ...
Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...
I would like to turn off email MFA as I often need access to email remotely where I don't carry a cellphone, Today it cost me 2 hours. Rogers online FAQ repeatedly say I can turn it off. I go to the relevant web page, select the radio button to turn ...
Hello, We just had our ignite TV boxes installed yesterday. Last night we tried to log into our desktop PC, IPAD and Iphone with the ignite TV app or using the ignite website and none of those places would successfully log us in. We called rogers h...
can not open home connect app. getting error recaptcha. on samsung android s20 phone. why is this not connecting? *Added Labels*
I sign in and it says something went wrong. ***Edited Labels***
I just got internet today and hooked everything up. Now to setup the wifi, i cannot log into the app, it goes into a continuous loop of loading then sometimes after following all the steps i have found online to troubleshoot the app i get an image af...
When I try to log in to the app, it just gets stuck on the image of a woman in a red shirt looking at her phone, with the Roger's logo on the page. I have tried opening and closing the app many times, I tried clearing the cache. If I could uninstall ...
HI, I am unable to login to the Homeconnect App. I have rogers internet. i have tried - 1. Reinstall app 2. Restart phone(iPhone 12). First i used to get OTP prompt for email login. But even that is not coming now. It takes username and password an...
Like many others, I am unable to use the Ignite Home connect app. I have a ticket number and have been waiting about a week for the issue to be resolved. I have an Android phone. I put in the login information and it goes on a continuous loop of tryi...
Just ported my number to Rogers. The app is really bad. Can't even log into it. After I try to sign in, it takes me to browser to sign in there, and once I do that, it comes back to the same screen without any option. Tried uninstalling and installin...
Downloaded app on Samsung s23, latest updateWhen I press sign-in button on app first launch, it takes me to chrome for login, including multi factor auth on the first time. Redirects back to login idRestarting app goes directly to chrome login, enter...