MyRogers & Rogers Apps
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Unable to view data usage

I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well  

sl6 by I've been here awhile
  • 289 Views
  • 1 replies
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Unable to See Data Usage on MyRogers App on iPhone

It randomly stopped working about 2 months ago.  I can't figure it out....because i litterally have tried everything.  Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it).  Only thi...

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Unlimited Data at Reduced Speeds

Why is it that Rogers gives us a certain amount of high speed data and then that runs out and the regular speed is extremely slow. It’s not right and not fair. We should all have high speed in this day and age and the “speed pass” this is money gougi...

Miskay by I've been around
  • 677 Views
  • 1 replies
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MyRogers Internet Data Usage

Trying to check Internet data usage on MyRogers website. Too bad I can’t see it because the webpage is covered with ads. Again. There is no way to pull the data usage out from behind the ads. Poor page design.   *Added Labels*

Rogers app usage

Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...

Rcfox by I've been around
  • 319 Views
  • 1 replies
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Resolved! Internet Daily and Monthly Usage on MyRogers Moved?

The pages for Daily and Monthly Usage on MyRogers appear to have been moved?  Has anyone else noticed this?  I like checking my GB usage regularly.  As of two days ago, I receive the message that the pages cannot be found.  Can anyone help?

Lenathor by I plan to stick around
  • 1136 Views
  • 10 replies
  • 1 likes

Rogers App and Data Tracking

I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...

Chimdi by I've been here awhile
  • 1972 Views
  • 4 replies
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Unknown Server Error when I try to find out usage

My Internet usage is over the limit last month for the first time ever. I need to know what's going on but when I click on Usage I get "Unknown Server Error". Happened 3 days in a row. Tried chat and even called on the phone but I just got upsell and...

rsiddall by I've been around
  • 377 Views
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MyRogers App - Usage not available

There has been a reoccuring problem with the rogers app on my phone, I am unable to check the data usage on my phone becuase it says usage not available, this has been a problem on my oneplus 8 pro phone and has been like that for months. I have trie...

Minxiang by I've been around
  • 892 Views
  • 1 replies
  • 1 likes

Data Usage Unavailable on the App

I have been unable to view my data usage for the phones in my plan for 5 days now, anyone else having this problem?We have a shared plan and don't want to go over the data as the overage charges are absolutely ridiculous.   ***Edited Labels***

Borkchop81 by I've been here awhile
  • 1519 Views
  • 3 replies
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Can't view "My Services" tab on app or browser?

I just got Roger's Ignite 75 set up on August 24th and for some reason I cannot access the "My Services" tab on either my app or on my browser. I assume this is where I can see my usage information, etc.. is this normal for a new account?I can see my...

Laurali987 by I've been around
  • 2865 Views
  • 3 replies
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Data Manager

I have 2 lines on ShareEverything. Only primary one is assigned as a “data manager”. Is there a way to prevent second line from turning data “on”, once it turned off by data manager?       ***Added Labels***

Ametist by I've been here awhile
  • 3584 Views
  • 9 replies
  • 0 likes

Ignite Wifi HUB Assigned Devices Showing up as Unassigned

We have created profiles and assigned devices to users.  This lasted about 5 days when all of the devices then showed up as not assigned.  They cannot be assigned back to users.  I then discovered that they ARE still assigned, somewhere, because time...

Don_Ca by I'm a senior contributor
  • 3655 Views
  • 18 replies
  • 0 likes

Cannot View Data Usage on App or Browser

I am constantly getting this error on multiple browsers.   You don't seem to have that product Close We’re sorry, we can’t give you the information you requested as it seems you are not currently enrolled in that product.If you would like to add ...

jdf by I'm here a lot
  • 2344 Views
  • 4 replies
  • 0 likes