MyRogers & Rogers Apps
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Usage details not available.

Hello everyone, I have 5G home Internet from ROGERS and every time I open my MyRogers application On my iPhone to check how much data I used I can’t and I see that the usage details not available so anyone can help or had the same problem before and ...

Internet Detailed Usage

I need to view current internet usage. I can view what is outstanding, but would like to view current cycle data. Have tried via the app and online and reached out to support. Support didn't provide any useful information. They kept providing old cyc...

Tanya326 by I've been around
  • 286 Views
  • 1 replies
  • 0 likes

Unable to See Data Usage on MyRogers App on iPhone

It randomly stopped working about 2 months ago.  I can't figure it out....because i litterally have tried everything.  Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it).  Only thi...

rogers.jpg

Resolved! Usage and Services is not accessible

In the app I cannot access Services (the option is not clickable and disabled)In the website, trying to access Usage and Services it opens to an empty dropdown.Cannot access my data usage details.   *Added Labels*

concon86 by I've been here awhile
  • 1267 Views
  • 6 replies
  • 0 likes

Unknown devices accessing wifi

I had about 8 pop ups today at once of devices accessing my wifi. I paused them all (I can tell they are not mine ie. one was a smart doorbell). I changed my password and just got another one. What is happening and how can I make sure my connection i...

mikeandshan by I've been here awhile
  • 477 Views
  • 2 replies
  • 0 likes

Unable to View Internet Usage

When I try to see my internet usage in the Rogers app, I always get this message “something went wrong”- I deleted the app and reinstalled it- the software on my phone is updated- I have the latest version of the Rogers app       ***Edited Labels***

jane16 by I've been here awhile
  • 627 Views
  • 5 replies
  • 0 likes

Unable to view data usage

I can’t view my data usage on my rogers app , it told me to check from my rogers website but it’s not available there as well  

sl6 by I've been here awhile
  • 722 Views
  • 1 replies
  • 0 likes

Unlimited Data at Reduced Speeds

Why is it that Rogers gives us a certain amount of high speed data and then that runs out and the regular speed is extremely slow. It’s not right and not fair. We should all have high speed in this day and age and the “speed pass” this is money gougi...

Miskay by I've been around
  • 1942 Views
  • 1 replies
  • 1 likes

MyRogers Internet Data Usage

Trying to check Internet data usage on MyRogers website. Too bad I can’t see it because the webpage is covered with ads. Again. There is no way to pull the data usage out from behind the ads. Poor page design.   *Added Labels*

Rogers app usage

Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...

Rcfox by I've been around
  • 576 Views
  • 1 replies
  • 0 likes

Resolved! Internet Daily and Monthly Usage on MyRogers Moved?

The pages for Daily and Monthly Usage on MyRogers appear to have been moved?  Has anyone else noticed this?  I like checking my GB usage regularly.  As of two days ago, I receive the message that the pages cannot be found.  Can anyone help?

Lenathor by I plan to stick around
  • 2028 Views
  • 10 replies
  • 1 likes

Rogers App and Data Tracking

I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...

Chimdi by I've been here awhile
  • 2646 Views
  • 4 replies
  • 0 likes

Unknown Server Error when I try to find out usage

My Internet usage is over the limit last month for the first time ever. I need to know what's going on but when I click on Usage I get "Unknown Server Error". Happened 3 days in a row. Tried chat and even called on the phone but I just got upsell and...

rsiddall by I've been around
  • 638 Views
  • 1 replies
  • 0 likes

MyRogers App - Usage not available

There has been a reoccuring problem with the rogers app on my phone, I am unable to check the data usage on my phone becuase it says usage not available, this has been a problem on my oneplus 8 pro phone and has been like that for months. I have trie...

Minxiang by I've been around
  • 1158 Views
  • 1 replies
  • 1 likes