Out of the blue (I.e. no updates or changes on my end), the infinity app on my phone thinks I'm offline, when I'm not.I have tried every permeation of uninstalling, reinstalling, rebooting my phone, rebooting the router... meanwhile I am unable to ed...
The Home Connect app will not log me in. It's just an infinite loop of entering my info and the code that is sent to me. Reinstalling doesn't work, changing the browser that opens to enter the info doesn't work, clearing the cache doesn't work. Very ...
Greetings all, Been playing around. Installed the igniteTV app on a few devices. Do not have a problem on newer phones/devices. Still works on a S10 but it chokes on Nexus 6. The Nexus 6 is not that old. Still plays video from youtube and ctvne...
A few months ago, we were having severe connectivity issues with our home internet. A technician came in and replaced the router, which fixed the original problem, but ever since then, the HomeConnect app has not worked properly. We've tried to get h...
For a couple months now every time I try to use the MyRogers app to look for new phone deals so I can upgrade my phone I have been getting the "Sorry something went wrong!" error, then when I try to use it on my PC browser I get met with the same iss...
The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...
I have home connect app. Added all my devices . How do I view which apps and sites have been used from those devices in home connect.I do see usage page for each device . It shows the chart of duration of the device , but doesn’t provide any details ...
I installed ignite internet in my new apartment about a week ago, and my phone and laptop both have consistently shown that their wifi is paused, and the webpage prompts me to check the HomeConnect app to resume internet access. When I log in to the ...
I had about 8 pop ups today at once of devices accessing my wifi. I paused them all (I can tell they are not mine ie. one was a smart doorbell). I changed my password and just got another one. What is happening and how can I make sure my connection i...
We have an old iPad that we use solely for Ignite TV in our kitchen. Today we are greeted with a screen saying IOS 14 is required. Our poor ol' iPad is 12.5. Was there a new release to Ignite that requires this and if so, when did it come out **L...
The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...
Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)? ***Added Labels***
Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...
My Rogers Ignite app is not showing all connected devices currently connected to my wireless router. I have done a factory reset with no change. I have uninstalled and reinstalled the Rogers Ignite App. I have reset my gateway.My app only shows 8 dev...
Hi, I can't use smarthome app via phone each time I enter credentials at sign in page it reverts back to same page after hit sign in. I uninstalled/installed app no resolution. The app was working past months but since last week it stopped working ...
I set up my Ignite router via my laptop long ago and now I want to login with the app to scan my network for devices and their IPs. The app tells me I don't have Ignite. Please help! **Added Labels**
I just got a new iphone on the 24 month plan. At one point I saw the breakdown of flebtab showing monthly amount, plus phone cost, and ending dates. Now that I've signed up, I'm not seeing this on 'my rogers' account. How do I bring this informati...
Why is there a Lennox device connected to my hub does anybody no or is this cops or a hacker? ***Edited Labels***
I was able to download the app onto my Android device latest version. I am able to login and select any channel, however it’s completely black with no sound. Anyone else have this issue? *** Edited Labels ***
Does anybody know why a device that is connected to your network would not show up on the list of connected devices? On the wifi hub app I've checked under "Connected Device" as well as "Not Connected Device" list and the device in question does not ...