MyRogers & Rogers Apps
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Rogers apps on Pixel 7 not working

The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...

HomeConnect App Pause Issues

The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...

byrongaum by I plan to stick around
  • 241 Views
  • 1 replies
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Sportsnet +

Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)?     ***Added Labels***

kjb_86 by I plan to stick around
  • 443 Views
  • 6 replies
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Resolved! My Rogers Automatic log out

Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...

colechong1 by I've been around
  • 6931 Views
  • 25 replies
  • 6 likes

Ignite App not displaying all connected devices

My Rogers Ignite app is not showing all connected devices currently connected to my wireless router. I have done a factory reset with no change. I have uninstalled and reinstalled the Rogers Ignite App. I have reset my gateway.My app only shows 8 dev...

R_Moore by I've been here awhile
  • 601 Views
  • 3 replies
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Smarthome app not working

Hi, I can't use smarthome app via phone each time I enter credentials at sign in page it reverts back to same page after hit sign in.  I uninstalled/installed app no resolution.  The app was working past months but since last week it stopped working ...

albert5 by I'm here a lot
  • 3695 Views
  • 22 replies
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MyRogers - Device Balance and Upgrade

I just got a new iphone on the 24 month plan.  At one point I saw the breakdown of flebtab showing monthly amount, plus phone cost, and ending dates.  Now that I've signed up, I'm not seeing this on 'my rogers' account.  How do I bring this informati...

Ignite Wifi Hub Device Not Listed Although Connected

Does anybody know why a device that is connected to your network would not show up on the list of connected devices? On the wifi hub app I've checked under "Connected Device" as well as "Not Connected Device" list and the device in question does not ...

ricky123 by I've been here awhile
  • 10255 Views
  • 24 replies
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Disney plus star

Hello!So since Friday august 27th, I have not been able to use my Disney plus star account on my tv or my phone. I have a roku box and it works on that, now I’m using the same wifi but my roku is giving me a different up address than my phone and tv....

Natasha23 by I've been here awhile
  • 1208 Views
  • 4 replies
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Resolved! How to control a new device on the ignite wifi apps

I recently bought iphone12 for my son , however I wanted to turn off wifi at 10 pm on his device. But it doesn’t work . I have been using the ignite wifi apps to control other devices’ wifi time , set up limit time . It works well . Why can’t I put c...

Cindy8 by I've been here awhile
  • 3787 Views
  • 7 replies
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MyRogers saying account is cancelled

i just called rogers today and got a new account with them, and ordered a phone. i registered with myrogers, and everything was fine. when i noticed i hadn’t received a confirmation email, i check myrogers account and it is now saying it has been can...

kenzmc6 by I've been around
  • 3653 Views
  • 6 replies
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MyRogers app no longer stopping data via data manager

We regularly use the mobile app to pause data on our kids phone successfully. Recently, the feature has stopped working. When we turn off data, the kids get a mobile message that data has been stopped, however the data remains accessible. We have con...

Ehv8rr by I've been here awhile
  • 1227 Views
  • 3 replies
  • 0 likes

Rogers Smart Home app only works with Data

Hello,   This issue has been there for at least 2 years now (probably more). A LOT of people complain that the app does not work at all and I am fairly certain it's because of this issue. I have tried this on multiple different Wifis (i.e. my home, s...

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samaursa by I've been here awhile
  • 947 Views
  • 3 replies
  • 0 likes