We have an old iPad that we use solely for Ignite TV in our kitchen. Today we are greeted with a screen saying IOS 14 is required. Our poor ol' iPad is 12.5. Was there a new release to Ignite that requires this and if so, when did it come out **L...
The following apps do not work on Pixel 7. Rogers Home Connect, Rogers WiFi, Rogers Ignite TV. When you click on these apps, it takes prompts you for the userid and password, on entering the requisite information it defaults back to the sign in page,...
The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...
Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)? ***Added Labels***
Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...
My Rogers Ignite app is not showing all connected devices currently connected to my wireless router. I have done a factory reset with no change. I have uninstalled and reinstalled the Rogers Ignite App. I have reset my gateway.My app only shows 8 dev...
Hi, I can't use smarthome app via phone each time I enter credentials at sign in page it reverts back to same page after hit sign in. I uninstalled/installed app no resolution. The app was working past months but since last week it stopped working ...
I set up my Ignite router via my laptop long ago and now I want to login with the app to scan my network for devices and their IPs. The app tells me I don't have Ignite. Please help! **Added Labels**
I just got a new iphone on the 24 month plan. At one point I saw the breakdown of flebtab showing monthly amount, plus phone cost, and ending dates. Now that I've signed up, I'm not seeing this on 'my rogers' account. How do I bring this informati...
Why is there a Lennox device connected to my hub does anybody no or is this cops or a hacker? ***Edited Labels***
I was able to download the app onto my Android device latest version. I am able to login and select any channel, however it’s completely black with no sound. Anyone else have this issue? *** Edited Labels ***
Does anybody know why a device that is connected to your network would not show up on the list of connected devices? On the wifi hub app I've checked under "Connected Device" as well as "Not Connected Device" list and the device in question does not ...
Hello!So since Friday august 27th, I have not been able to use my Disney plus star account on my tv or my phone. I have a roku box and it works on that, now I’m using the same wifi but my roku is giving me a different up address than my phone and tv....
Hi there; sorry for my delay. But I was requested to post this there, that the MyRogers app activated my microphone for 9 seconds while running in the background. I was wondering why it would do that?I downloaded an app called AntiStalker from the Pl...
I recently bought iphone12 for my son , however I wanted to turn off wifi at 10 pm on his device. But it doesn’t work . I have been using the ignite wifi apps to control other devices’ wifi time , set up limit time . It works well . Why can’t I put c...
i just called rogers today and got a new account with them, and ordered a phone. i registered with myrogers, and everything was fine. when i noticed i hadn’t received a confirmation email, i check myrogers account and it is now saying it has been can...
We regularly use the mobile app to pause data on our kids phone successfully. Recently, the feature has stopped working. When we turn off data, the kids get a mobile message that data has been stopped, however the data remains accessible. We have con...
Hello, This issue has been there for at least 2 years now (probably more). A LOT of people complain that the app does not work at all and I am fairly certain it's because of this issue. I have tried this on multiple different Wifis (i.e. my home, s...
The smart home app. on my 3year old phone was working fine until last week. Now when I try to open it I get a message that the app. is no longer compatible with my phone. *** Edited Labels/Title ***
I would like to know if I need to talk to a live agent to upgrade my iPhone 7 Plus to a iPhone 8+? **Labels Added**