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Forum Posts

No pause button on app for Ignite TV boxes

Just as the title says, why is there no pause button for my Ingnite cable boxes? They show up in the WiFi app same as any other device, minus the pause button. Don’t know much about how networks and routing works, but it seems like it should be a sim...

MarkNB by I've Been Around
  • 289 Views
  • 1 replies
  • 0 likes

Resolved! How to control a new device on the ignite wifi apps

I recently bought iphone12 for my son , however I wanted to turn off wifi at 10 pm on his device. But it doesn’t work . I have been using the ignite wifi apps to control other devices’ wifi time , set up limit time . It works well . Why can’t I put c...

Cindy8 by I've Been Here Awhile
  • 1664 Views
  • 7 replies
  • 0 likes

Ignite WiFi Hub - Some Devices Not Connecting

So I have ignite wifi hub and I created profiles for myself my wife and son. This issue has happened twice now, but what's happening is my son will come ask me if i shut his internet down as we do have limits set on his profile. I say no and i check ...

Jerryha by I've Been Around
  • 704 Views
  • 1 replies
  • 0 likes

No notifications received with parental control on

Hello,My setup is enabling parental control on all devices. All these devices are not receiving notifications from any social media software or email (whatsapp, Instagram, gmail, Outlook etc..). If I switch to 4G, notifications are immediately receiv...

jamilnour by I've Been Here Awhile
  • 543 Views
  • 3 replies
  • 0 likes

Ignite Wi-Fi app needs a "no internet option"

My biggest reason for using the Ignite Wi-Fi app is to remote check on the status of the Gateway and pods when my internet appears to be offline. My goal is to reboot the modem w/o physically unplugging it/replugging it. But because the app always wa...