MyRogers App Not Working

[BAT3]

I am trying to log into MyRogers app, I ask it to send the code to my email and don't receive the code until 30 minutes after and when I have shut down the app. I tried sending it via text and it wont come through either. 

I have force stopped the app, I have tried to restart my phone. Nothing works. Help

***Edited Labels***

[RogersMoin]

Hello, @BAT3.

I appreciate you joining our community and sharing your concerns about your MyRogers app login. I hope you can successfully log into the app since you posted here.

If not, we can check the MFA settings on your profile; please send @CommunityHelps a private message. You can find details about our private messaging in this blog.

Regards,

RogersMoin