MyRogers & Rogers Apps
cancel
Showing results for 
Search instead for 
Did you mean: 

Forum Posts

Can’t log into smart home monitoring app

My smart home monitoring app suddenly is not letting me sign in. It’s been over a week now.I log in and instead of taking me to the home page it says “Sorry there is a problem on our end. Thank you for your patience while we fix it.”I’ve deleted app ...

seipch by I've Been Around
  • 41 Views
  • 1 replies
  • 0 likes

Ignite TV App on Android Box

I am getting " This video stream is not playable on the current device"   I am getting this message on 3 different android boxes, these boxes I am able to watch netflix, amazon prime and utube.   This is included on live tv and recorded programs, the...

ve3tej by I'm Here A Lot
  • 10914 Views
  • 13 replies
  • 0 likes

Ignite TV app on Ipad - In-Home wifi

Hello,  We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed.  I cannot watch a lot of live TV on the app as it says : Due ...

JoseeG by I've Been Here Awhile
  • 386 Views
  • 7 replies
  • 0 likes

Unable to See Data Usage on MyRogers App on iPhone

It randomly stopped working about 2 months ago.  I can't figure it out....because i litterally have tried everything.  Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it).  Only thi...

rogers.jpg

Extremely unhappy with the MyRogers app.

This app is trash honestly. Giving me so much headaches Jesus Christ. Rogers IT team really have to do something to fix it. Everything is Very slow. First of all, took me 3days to finally register an account. Then, I tried to set up an automatic paym...

Qiting by I've Been Around
  • 114 Views
  • 1 replies
  • 0 likes

Resolved! MyRogers Account No Longer Linked?

Hello all. Is anyone have problem with myrogers app? I have been using for years and out of the blue when i tried to sign in today and it say i dont have a linked account?   **Labels Added**    

Tony40 by I've Been Around
  • 1369 Views
  • 19 replies
  • 1 likes

Data usage

Cannot check data usage in my Rogers app   ***Edited Labels***

AR4 by I've Been Here Awhile
  • 270 Views
  • 5 replies
  • 0 likes

Rogers app - Facial Recognition

I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available.   **Labels Added**    

Nuclear521 by I've Been Here Awhile
  • 94 Views
  • 0 replies
  • 0 likes

Rogers app usage

Ever since I added rogers internet about 4 months ago I haven't been able to check my data usage for my phone on the app. It always says next bill cycle but never works. I was told to make a post here so they could troubleshoot the issue and make a t...

Rcfox by I've Been Around
  • 87 Views
  • 1 replies
  • 0 likes

MyRogers iPhone App

The last two days I have attempted to log in through the iPhone app and it continues to immediately sign me out saying my session expired. What’s going on?       ***Added Labels***

Infinite Wi-Fi hub app

Cannot login to app…cannot even upload error image dipicting error message  cannot sign in as sign in opens download app page rather than login   ***Edited Labels***

mama_mia by I've Been Here Awhile
  • 102 Views
  • 1 replies
  • 0 likes

Error code 20003 via Smart Home Monitoring App

For the past 6 months I haven’t been able to sign in to the smart home monitoring app and I am consistently receiving the error code 20003. I have been told by Rogers that the issue has been resolved on at least 3 separate occasions however the probl...

Milo88 by I've Been Around
  • 137 Views
  • 1 replies
  • 0 likes

Resolved! My Rogers Automatic log out

Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...

colechong1 by I've Been Around
  • 3084 Views
  • 23 replies
  • 6 likes

Resolved! Ignite Wifi Hub App Feedback

Very good app, keep up the great work! Here are some features that I'd love to see in future updates:   1) More accuracy for time limits. Time limits are often exceeded by 15-20 minutes. 2) Being able to "unpause" device(s) for a specific duration of...

byrongaum by I Plan to Stick Around
  • 2369 Views
  • 14 replies
  • 1 likes

Rogers App and Data Tracking

I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...

Chimdi by I've Been Here Awhile
  • 1559 Views
  • 4 replies
  • 0 likes

Ignite TV app is horrible

I’m at a friend’s and can’t Airplay ToGo channels on his large screen due to app licences? Horrible, just like not being able to watch all the channels on the app when you’re not home.   **Labels Added**    

Giofrio by I've Been Around
  • 166 Views
  • 1 replies
  • 0 likes