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Rogers Xfinity app not working

App has logged me out, when I go to sign in, it opens the webpage to enter credentialed once submitted it just brings me back to the app sign in page.Have uninstalled and reinstalled app, cleared the cache, still not working.   *Added Labels*

Diandra by I've been around
  • 213 Views
  • 4 replies
  • 0 likes

Resolved! Xfiniti app endless cycle when login

Log in to the app, takes me to browser to login, tries to login, takes me back to the app. Over and over we go.   When I try to login using the 'online' app on my desktop it spins like its logging in then error's out and requests for me to clear my c...

CanadianMan by I've been here awhile
  • 3820 Views
  • 18 replies
  • 3 likes

Rogers Xfinity App issue

Hello,   Since morning I've been unable to access full services in rogers xfinity app. When I sign in, it does not show me my cameras, locks and doorbells anymore. I can't control my modem either. In all cases I end up only with 1 tile on my screen t...

stratocastr by I've been here awhile
  • 291 Views
  • 2 replies
  • 0 likes

Rogers xfinity app error

From last 2 days rogers xfinity app not functioning as before. There is only 2 tab at the bottom. Overview and Account. I cannot do parental control device management or reset modem, all those option that i did with rogers home connect app everything...

Resolved! Sign-in to Rogers Xfinity app keeps looping.

Getting Xfinity installed in two days, told I need to be signed-in to the App when that takes place.  I have installed the App but on sign-in I get to the phase where a security number is sent to my email or text. I enter this and the screens just ta...

Podge by I've been here awhile
  • 3679 Views
  • 17 replies
  • 1 likes

Resolved! XInfinity App Issue

Hello,Im not sure what changed, but I am unable to see or access my modem or pod through the XInfinity app now. I was always able to access both and they always showed up on my app. I have already tried rebooting my modem and it's still not showing u...

Dion94 by I'm here a lot
  • 513 Views
  • 4 replies
  • 0 likes

Rogers Xfinity App

What's with all the problems with the Rogers garbage Rogers Xfinity App? All of a sudden it stopped working. I've uninstalled it and reinstalled it, and that was completely useless. It still doesn't work. I can't view or change anything. Rogers needs...

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MATT393 by I plan to stick around
  • 514 Views
  • 4 replies
  • 1 likes

Rogers Xfinity App Login Loop

Installed app and can not login, keeps looping back to login screen. Yes I've tried all the recommended fixes on three different phones. Please help, very frustrating since I can't turn on protection services.       ***Edited Labels***

dkolman by I've been around
  • 290 Views
  • 1 replies
  • 0 likes

Change name of Connected Devices

I downloaded the Rogers Wi-Fi app and renamed my devices for easier detection of what each one is. However, when I log into My Rogers account on 10.0.0.1 I do not see the same device names. I select edit on a device in connected devices but there is ...

Screenshot 2025-04-23 143640.jpg Screenshot_20250423_144004_Rogers Xfinity.jpg Screenshot_20250423_144011_Rogers Xfinity.jpg Screenshot_20250423_144021_Rogers Xfinity.jpg

Xfinity app not working

After an update, Xfinity app doesn't work anymore, it's just keep goes in some loop when I press the login button.       ***Edited Labels***

Rajijp by I've been around
  • 433 Views
  • 1 replies
  • 0 likes