I upgraded two mobile devices on my account this past week. Only one is showing up under my devices on myRogers account. Not sure if this would fall under the charge coming June 30th. Below is from the email Rogers sent me:Effective June 30, 2025,...
Lost access to shaw rogers app ***Added Labels***
I have 6 (cell and home internet) accounts across 4 addresses and the account dropdown/selection menu showing just the account number makes it really hard to know which account is which. I think it would really help as a feature enhancement, if I ...
I have a teen that I want to turn off data his phone sometimes when he's abusing it. He's on his own plan not a shared plan. My other lines on a shared plan I can do it in the app but his doesn't have the option. I can turn his wifi off but then he s...
I’m unable to see any plan changes. It errors out and tells me to contact. Unable to chat in as always closed. Don’t want to wait on hold. **Labels Updated**
Tried to log 3 times and an error noting something went wrong. I checked the password each time. I also see there is some problem with channels on my tv not working this morning. What is going on with Rogers/Shaw?
Existing mobile customer that have access to myRogers. Signed up for Xfinity internet last week and only received one email (with contract and critical summary) with masked account number (even though the email mentioned that i should have received 2...
It has been a while that the webpage shows nothing after click the button. If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...
The app does not work, it won't let me even sign it. I have tried restarting my phone, disabling and re-enabling the app, as well as removing the apps cache. All I get is a frozen screen with a photo of a woman holding her phone. It is very inconveni...
I am no longer able to watch the cnn app on computer or tablet even though I am signed in to my account error. message saying not authorized to view the content even though I signed in using my account info and setting clearly show I am signed in! I ...
When I try to log in on MyRogers app Iphone 15 I can’t get past putting my username in. It doesn’t go further than that. Can you please help? **Labels Updated**
Hi, I have had this issue since I made my account. Called a rep, they make a ticket. I checked it today in November, alas still I have issues. When I view my internet in myrogers either in the browser or the app I get a missingInfoError "Sorry so...
rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account but I never receive a SMS code when logging in ? ***EDITED LABELS***
I am on the latest version of Android. Every time I input my id and password to login. The screen freezes and doesn't progress beyond the white page presented. If it is a latency problem, the loading didn't change after waiting 15 minutes. ***ADDED...
Every time I try to login in the Rogers Xinfinty app it asks for username and password. And the screen remains still nothing happens. Even if I am logged inside the MyRogers app also. ***Edited Labels***
Hi. When downloading the MyRogers app it automatically switches to French. How to convert it back to English? Thank you ***Added Labels***
This appears to be similar to the problem posted here: https://communityforums.rogers.com/t5/MyRogers-Rogers-Apps/The-app-wont-let-me-sign-in/m-p/533696 When I try to sign in with the MyRogers app on my iPhone 15 Pro I get a blank screen, as shown ...
Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...
The services option on my Roger’s app has been greyed out for months. Very frustrating to not be able to view my data usage. I’ve reinstalled the app and nothing? ***ADDED LABELS***
When I try to log in to the app, it just gets stuck on the image of a woman in a red shirt looking at her phone, with the Roger's logo on the page. I have tried opening and closing the app many times, I tried clearing the cache. If I could uninstall ...