MyRogers & Rogers Apps
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Forum Posts

My Rogers website: very poor performance and sluggish

I find it's both frustrating and annoying navigating here. It also doesn't play nice with DNS adblockers and more.  The light colored fonts are also had to see. How do we let Rogers know to improve the site such as using different forum software, per...

Hmm by I Plan to Stick Around
  • 240 Views
  • 4 replies
  • 0 likes

Rogers needs to fix their app!

Again I can’t pay my bill through the app because a developer has no clue what they are doing. Time to stop lining to pockets of the big wigs and hire competent staff.       ***Edited Labels***

pctuneup by I've Been Around
  • 164 Views
  • 1 replies
  • 0 likes

Multi-factor authentication

rogers cell phone SMS Multi-factor authentication not working. It is turned on in MY Rogers account  but I never receive a SMS code when logging in ?   ***EDITED LABELS***

sierra1989 by I Plan to Stick Around
  • 1496 Views
  • 16 replies
  • 1 likes

Can’t sign into MyRogers app

Every time i try to sign in it says “Go to Rogers business self serve app” but the thing is I don’t have a business account, just a personal one. Another thing, even when i try to sign in on the Rogers business app it says the account doesn’t exist?!...

Mangojuice by I've Been Here Awhile
  • 14085 Views
  • 56 replies
  • 1 likes

MyRogers Internet Data Usage

Trying to check Internet data usage on MyRogers website. Too bad I can’t see it because the webpage is covered with ads. Again. There is no way to pull the data usage out from behind the ads. Poor page design.   *Added Labels*

Unable to See Data Usage on MyRogers App on iPhone

It randomly stopped working about 2 months ago.  I can't figure it out....because i litterally have tried everything.  Spent hours on the internet searching for answers, tried each and every suggestion (you name it....i probably tried it).  Only thi...

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Internet Billing

My bill was to  be paid by Feb 8 2023 , so on Feb 8 2023 I logged in to pay my bill and voila I already have a late payment charge on my bill  .  .   Rogers  you give a date to be paid and before I have a chance to pay the bill on that date you add a...

sierra1989 by I Plan to Stick Around
  • 146 Views
  • 1 replies
  • 0 likes

Resolved! MyRogers Account No Longer Linked?

Hello all. Is anyone have problem with myrogers app? I have been using for years and out of the blue when i tried to sign in today and it say i dont have a linked account?   **Labels Added**    

Tony40 by I've Been Around
  • 1675 Views
  • 19 replies
  • 1 likes

old cancelled account removal

I want to remove an old Rogers account that shows that I cancelled it from my selection screen on the "myrogers" app. Also, my two mobile wireless accounts are both called "JOHN".     ***Added Labels***

olaf19 by I've Been Here Awhile
  • 297 Views
  • 3 replies
  • 0 likes

Data usage

Cannot check data usage in my Rogers app   ***Edited Labels***

AR4 by I've Been Here Awhile
  • 378 Views
  • 5 replies
  • 0 likes

Rogers app - Facial Recognition

I just updated my Rogers app and now facial recognition is not available on the App. I deleted the app and reinstalled it and it’s still not available.   **Labels Added**    

Nuclear521 by I've Been Here Awhile
  • 188 Views
  • 0 replies
  • 0 likes

MyRogers App - Session timed out error

Users that are experiencing “your session has timed out” or “problem occurred” messages repeatedly every time you try and log in on the iOS MyRogers app, try the following.Side note; I had this problem on an iPhone X running the latest version of iOS...

MyRogers iPhone App

The last two days I have attempted to log in through the iPhone app and it continues to immediately sign me out saying my session expired. What’s going on?       ***Added Labels***