MyRogers & Rogers Apps
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Ignite TV not working with Chromecast

I have contacted Rogers on this issue and to no avail. It was working about two months ago and I have had nothing but issues since. I would really appreciate it if someone would contact me and rectify this.     ***Added Labels***

Lawyerman9 by I've been here awhile
  • 199 Views
  • 4 replies
  • 0 likes

Unable to Update Flex Channels

i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have...

Halo1980 by I've been here awhile
  • 123 Views
  • 2 replies
  • 0 likes

MyRogers Incompatible with Mobile Safari?

Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...

Resolved! Ignite Home Connect App

HiThe Rogers ignite home connect app is not functioning on my phone. I have followed all the recommended steps by deleting cache, data, reinstalling the app and restarting my phone but not a chance.When I run the app, I get the sign in page but after...

Brimwood by I'm here a lot
  • 1995 Views
  • 12 replies
  • 0 likes

Ignite TV App Casting on Chromecast Keeps Stopping

When casting to chromecast from My ignite tv app, its constantly shutting down. Its consistently 2 or 3 times per recorded show. Ill have to shut down the toshiba tv with chromecast built in to restart it then launch app on my Samsung s21 . I thought...

gordfc by I've been here awhile
  • 935 Views
  • 5 replies
  • 0 likes

Ignite TV app on Ipad - In-Home wifi

Hello,  We just switched over to Rogers (wifi / TV and home phone). Everything works well, however, I downloaded the Ignite TV App on my Ipad as I often watch my shows on there before bed.  I cannot watch a lot of live TV on the app as it says : Due ...

JoseeG by I've been here awhile
  • 1422 Views
  • 9 replies
  • 0 likes

Ignite Home Connect App Won't Connect

I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...

Afc_1111 by I've been around
  • 232 Views
  • 1 replies
  • 0 likes

HomeConnect App Pause Issues

The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...

byrongaum by I plan to stick around
  • 241 Views
  • 1 replies
  • 0 likes

Cannot connect using the HomeConnect app on my iPhone

I have been trying to use the HomeConnect app to login so I can update my router settings... specifically I want to change my wifi password. Problem is as soon as I press the sign in button after entering my Rogers ID/PSWD (which I am able to use on ...

jaymend by I've been around
  • 343 Views
  • 3 replies
  • 0 likes

Cannot change plans on myrogers?

I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following.   Sorry! Something Went Wrong. We're working ...

Timtam by I've been around
  • 263 Views
  • 1 replies
  • 0 likes

App doesn’t work

Sorry, we can't retrieve youraccount information here. Pleasego to rogers.com to sign in , this message shows up everything I try to use the app   **Labels Added**    

Ignite HomeConnect App - Can't Login

I've been trying to login and I keep getting an error:"Sorry, we're having some trouble"Support doesn't seem to know what's going on.I've tried on both a completely up-to-date iPhone 14 and Pixel 6.Any ideas?     ***Edited Labels***

MikeNeri81 by I plan to stick around
  • 546 Views
  • 1 replies
  • 0 likes

MyRogers App Does Not Find Linked Account

When I try accessing it thru the iOS myRogers app, I always get a popup stating "No Linked accounts" after logging in. However, when I login to MyRogers through rogers.com., it finds my account without any issues. I tried unlinking and relinking my a...

Rogers Email not working since July 8

I get regular emails from 2 sites offering music lessons but some of the emails in my inbox will not open.  I can read the subject line but Windows 10 Mail just shows the dots proceeding across the screen forever without opening the message.  I have ...

bgkahuna by I've been around
  • 1586 Views
  • 9 replies
  • 1 likes

Ignite TV App on Android Box

I am getting " This video stream is not playable on the current device"   I am getting this message on 3 different android boxes, these boxes I am able to watch netflix, amazon prime and utube.   This is included on live tv and recorded programs, the...

ve3tej by I'm here a lot
  • 12596 Views
  • 14 replies
  • 0 likes