MyRogers & Rogers Apps
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Resolved! Xfiniti app endless cycle when login

Log in to the app, takes me to browser to login, tries to login, takes me back to the app. Over and over we go.   When I try to login using the 'online' app on my desktop it spins like its logging in then error's out and requests for me to clear my c...

CanadianMan by I've been here awhile
  • 1401 Views
  • 7 replies
  • 1 likes

Xfinity app not working

After an update, Xfinity app doesn't work anymore, it's just keep goes in some loop when I press the login button.       ***Edited Labels***

Rajijp by I've been around
  • 188 Views
  • 1 replies
  • 0 likes

Xfinity App looping login

Last night the app worked fine to pause a device on our system.  Trying to login this morning and getting a constant loop, have tried from my Samsung S22 and from an iphone with the same looping issue.  I've cleared cache, deleted cookies, uninstalle...

tanyraso by I've been around
  • 198 Views
  • 1 replies
  • 0 likes

"Change my wireless number" webpage not working

It has been a while that the webpage shows nothing after click the button.   If I use the default "Choose a number" feature, it shows a progress icon and then disappear with no number or error shown. If I select "Search for a number", nothing shows. ...

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ANewUser by I've been around
  • 197 Views
  • 1 replies
  • 0 likes

No Sound On Single Show?

My neighbour is a Rogers customer, and was watching Beast Games with her son on Prime Video.    They've watched something like 8 of the 10 episodes.    When attempting to watch the next episode, there is no sound for it at all.   All other Prime Vide...

robtoe by I'm a reliable contributor
  • 218 Views
  • 1 replies
  • 0 likes

Rogers smart home app not working

Talking to Rogers technical support for weeks. Have 3 tickets opened that are closed without resolution. Everything I call them, they ask the same questions.1. Have you un-installed and re installed the app. Yes I have many times2. Have you restarted...

Ac2025 by I've been around
  • 352 Views
  • 1 replies
  • 0 likes

cnn app no longer authorized on my rogers account

I am no longer able to watch the cnn app on computer or tablet even though I am signed in to my account error. message saying not authorized to view the content even though I signed in using my account info and setting clearly show I am signed in! I ...

stewarthjim by I've been here awhile
  • 853 Views
  • 6 replies
  • 1 likes

Resolved! Rogers Xfinity won't pause TV.

Anyone else have issues trying to pause internet on the new Xfinity control app for the router? Whenever I try to pause any device, I get and error message: "Devices couldn't be paused. please try again later". I've tried many times, have tried reset...

Texts from Rogers - why

I have received the following txt from Rogers 3 times today. With a different verification code every time. I have not been on MyRogers app in a week. There is no link to click so not likely a scam. But why am I receiving these ? ThanksYour MyRogers ...

IntotoPEI by I've been here awhile
  • 355 Views
  • 2 replies
  • 0 likes

Home Connect App issue - Wifi tab is missing

It has been a while that my Home Connect App does not show the Wifi tab, which caused trouble for me to adjust wifi settings. I called Rogers technical support but they have no idea of it. What caused this issue and how can I set up wifi without this...

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cwsj by I've been here awhile
  • 2630 Views
  • 21 replies
  • 1 likes

Cant Stream

I tried to log in it says error I have uninstall and reinstall still does not work       ***Edited Labels***

Sixxsicx by I've been here awhile
  • 390 Views
  • 2 replies
  • 0 likes

Can’t sign in to home connect app

Been trying to sign in to home connect app for days. Called tech support many times. Every time I type in my Roger’s credentials on home connect app it just loops back to the sign in screen as if I had never tried logging in at all. No error message ...

Jake44 by I've been here awhile
  • 6709 Views
  • 19 replies
  • 5 likes

Can't LogIn to MyRogers App

I am on the latest version of Android. Every time I input my id and password to login. The screen freezes and doesn't progress beyond the white page presented. If it is a latency problem, the loading didn't change after waiting 15 minutes.   ***ADDED...

inohkr by I've been around
  • 1464 Views
  • 3 replies
  • 0 likes