I am no longer able to watch the cnn app on computer or tablet even though I am signed in to my account error. message saying not authorized to view the content even though I signed in using my account info and setting clearly show I am signed in! I ...
Log in to the app, takes me to browser to login, tries to login, takes me back to the app. Over and over we go. When I try to login using the 'online' app on my desktop it spins like its logging in then error's out and requests for me to clear my c...
I have received the following txt from Rogers 3 times today. With a different verification code every time. I have not been on MyRogers app in a week. There is no link to click so not likely a scam. But why am I receiving these ? ThanksYour MyRogers ...
When I try to log in on MyRogers app Iphone 15 I can’t get past putting my username in. It doesn’t go further than that. Can you please help? **Labels Updated**
It has been a while that my Home Connect App does not show the Wifi tab, which caused trouble for me to adjust wifi settings. I called Rogers technical support but they have no idea of it. What caused this issue and how can I set up wifi without this...
The app does not work, it won't let me even sign it. I have tried restarting my phone, disabling and re-enabling the app, as well as removing the apps cache. All I get is a frozen screen with a photo of a woman holding her phone. It is very inconveni...
Why won't Ignite TV work on my new laptop running Windows 11? *Added Labels*
I tried to log in it says error I have uninstall and reinstall still does not work ***Edited Labels***
Click sign in then I get a white screen and won’t let me log in ***Edited Labels***
Been trying to sign in to home connect app for days. Called tech support many times. Every time I type in my Roger’s credentials on home connect app it just loops back to the sign in screen as if I had never tried logging in at all. No error message ...
I am on the latest version of Android. Every time I input my id and password to login. The screen freezes and doesn't progress beyond the white page presented. If it is a latency problem, the loading didn't change after waiting 15 minutes. ***ADDED...
My Homeconnect app was working fine a week ago. No changes to cell phone nor the app. My account is properly linked at rogers.com for Ignite Internet service. Tried to clean app cache and data and even reinstall to no avail. Phone is a S20 with And...
Anyone having this issue? Rogers had replaced my router but some apps don't work on WiFi but work on mobile. They worked fine like 3 weeks ago. **Labels Added**
Myrogers app refusing to load to the login screen as well as myrogers web browser not showing me billing information! Wants me to link a ignite account number to my profile however everything is through my app so I can't even try that to progress to ...
A few months ago, we were having severe connectivity issues with our home internet. A technician came in and replaced the router, which fixed the original problem, but ever since then, the HomeConnect app has not worked properly. We've tried to get h...
For a couple months now every time I try to use the MyRogers app to look for new phone deals so I can upgrade my phone I have been getting the "Sorry something went wrong!" error, then when I try to use it on my PC browser I get met with the same iss...
I sign in and it says something went wrong. ***Edited Labels***
I just got internet today and hooked everything up. Now to setup the wifi, i cannot log into the app, it goes into a continuous loop of loading then sometimes after following all the steps i have found online to troubleshoot the app i get an image af...
The services option on my Roger’s app has been greyed out for months. Very frustrating to not be able to view my data usage. I’ve reinstalled the app and nothing? ***ADDED LABELS***
MyRogers app doesn't work, shows only photo of a girl on her phone. I can't view my bill through emails. **Labels Updated**