MyRogers & Rogers Apps
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Technical error

When i try to access manage TV or Internet. Sorry, There is a problem on our end. Thanks for your Patience while we work to fix it. Please Check back later. .....it's been over two months called technical support a few times and nobody can figure out...

mich1102 by I've been around
  • 147 Views
  • 1 replies
  • 0 likes

Download recordings Ignite tv app

I have the Ignite tv app for android on a Samsung tablet. Is there any way to change the location for downloading recordings from the internal storage to the sd card?   **Labels Added**    

Jokerz by I've been around
  • 146 Views
  • 1 replies
  • 0 likes

Resolved! NHL on Sportsnet+

Honestly, how hard can it possibly be to allow the user to select home or away broadcasts?As an Avalanche fan in Canada, I would really like to be able to choose the Altitude broadcast for every Avs game. It was a really nice feature of NHL Live… Why...

PoodleDad by I've been around
  • 348 Views
  • 1 replies
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Data Access Toggle

Hi. Is it safe to use Data Access off/on frequently? I mean... can this affect my data speed or cause any issues afterwards? I read somewhere that pausing data by using this feature may slow down mobile data on the account, and I would need to reset ...

userofred by I've been here awhile
  • 188 Views
  • 1 replies
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MyRogers Incompatible with Mobile Safari?

Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...

Ignite Home Connect App Won't Connect

I did set up the whole thing today. Everything seems to be working. BUT the app itself is showing offline, only the app. The internet connections are fine on all my devices. I uninstalled and installed the app on IOS but still it comes back with gate...

Afc_1111 by I've been around
  • 351 Views
  • 1 replies
  • 0 likes

HomeConnect App Pause Issues

The HomeConnect app for iOS no longer indicates that a profile has been paused (when it actually is) and therefore I can't unpause the applicable profile without going into the settings and adjusting the profile's downtime. I'm on iOS 16.6.1 and an i...

byrongaum by I plan to stick around
  • 339 Views
  • 1 replies
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Sportsnet +

Is there not a way that we can stream the hockey games in 4K when they’re available in 4K on cable? Especially when games are regional to TSN (Leaf games really since they’re the only ones that do air in 4K)?     ***Added Labels***

kjb_86 by I plan to stick around
  • 1285 Views
  • 6 replies
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Resolved! Ignite Wifi Hub App Feedback

Very good app, keep up the great work! Here are some features that I'd love to see in future updates:   1) More accuracy for time limits. Time limits are often exceeded by 15-20 minutes. 2) Being able to "unpause" device(s) for a specific duration of...

byrongaum by I plan to stick around
  • 4285 Views
  • 16 replies
  • 1 likes

Rogers App and Data Tracking

I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...

Chimdi by I've been here awhile
  • 2168 Views
  • 4 replies
  • 0 likes

Crave App

Rogers support told me it takes up to 24 hours in order to be able to log into Crave TV using Rogers account. I have Crave+HBO+Movies on my Ignite TV account and I can access content using Rogers boxes but 4 days after Ignite TV is installed I still ...

svlacic by I plan to stick around
  • 20661 Views
  • 51 replies
  • 2 likes