MyRogers & Rogers Apps
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Crave App

Rogers support told me it takes up to 24 hours in order to be able to log into Crave TV using Rogers account. I have Crave+HBO+Movies on my Ignite TV account and I can access content using Rogers boxes but 4 days after Ignite TV is installed I still ...

svlacic by I Plan to Stick Around
  • 13213 Views
  • 51 replies
  • 2 likes

No pause button on app for Ignite TV boxes

Just as the title says, why is there no pause button for my Ingnite cable boxes? They show up in the WiFi app same as any other device, minus the pause button. Don’t know much about how networks and routing works, but it seems like it should be a sim...

MarkNB by I've Been Around
  • 290 Views
  • 1 replies
  • 0 likes

Resolved! Ignite Wifi Hub App Feedback

Very good app, keep up the great work! Here are some features that I'd love to see in future updates:   1) More accuracy for time limits. Time limits are often exceeded by 15-20 minutes. 2) Being able to "unpause" device(s) for a specific duration of...

byrongaum by I Plan to Stick Around
  • 1625 Views
  • 8 replies
  • 1 likes

No notifications received with parental control on

Hello,My setup is enabling parental control on all devices. All these devices are not receiving notifications from any social media software or email (whatsapp, Instagram, gmail, Outlook etc..). If I switch to 4G, notifications are immediately receiv...

jamilnour by I've Been Here Awhile
  • 543 Views
  • 3 replies
  • 0 likes

Ignite Wifi HUB Assigned Devices Showing up as Unassigned

We have created profiles and assigned devices to users.  This lasted about 5 days when all of the devices then showed up as not assigned.  They cannot be assigned back to users.  I then discovered that they ARE still assigned, somewhere, because time...

Don_Ca by I'm a Reliable Contributor
  • 2279 Views
  • 18 replies
  • 0 likes

Resolved! MyRogers App Constantly Running

Is it normal for MyRogers to run all the time. An icon shows up stating it is running. Should a decision be made to disable or force stop. I don't know what to do.     **Labels Added**

ranger0893 by I've Been Here Awhile
  • 916 Views
  • 1 replies
  • 0 likes

Resolved! AnyPlace TV Login Error: 30112

Hello,   Iam getting an error 30112 : Sorry we are having trouble signing you in. Please try again. I see TV when I sign into myRogers account under the Usage&services tab. The rep on the phone also confirmed with me that TV is linked to my profile. ...

Andrew86 by I've Been Here Awhile
  • 5913 Views
  • 8 replies
  • 0 likes

Resolved! MyRogers Navigation Issues

You can sign in and it seems to load a page and then it goes blank and reloads goes blank...rinse and repeat. At least on my end.  Using FFox 73.0.1.     ***Added Labels***

Webster01 by I Plan to Stick Around
  • 1417 Views
  • 4 replies
  • 0 likes

Rogers App and Data Tracking

I was hoping to raise a concern regarding tracking data...It appears to be that once you add on a data pass to your account mid-cycle, you're no longer able to track your usage.The message displayed in my case is "Since you made a recent change, usag...

Chimdi by I've Been Here Awhile
  • 1248 Views
  • 3 replies
  • 0 likes

Unidentified Device on WiFi Hub App

Am trying to map all the devices showing up in ignite WiFi hub.  There is a device showing with only a MAC address that is using almost half of the WiFi activity for the day on the network but I can’t figure out what it is.  Have done a MAC address s...

RDG5 by I've Been Here Awhile
  • 2398 Views
  • 4 replies
  • 0 likes