MyRogers & Rogers Apps
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Unable to make payment online

I've been trying to make a payment online using both my phone and my PC with my Visa and I keep running into an error message. Nothing wrong with the card, it works elsewhere. But the website keeps saying it is running into an error. What can I do?

Rogers needs to fix their app!

Again I can’t pay my bill through the app because a developer has no clue what they are doing. Time to stop lining to pockets of the big wigs and hire competent staff.       ***Edited Labels***

pctuneup by I've been around
  • 793 Views
  • 1 replies
  • 0 likes

Extremely unhappy with the MyRogers app.

This app is trash honestly. Giving me so much headaches Jesus Christ. Rogers IT team really have to do something to fix it. Everything is Very slow. First of all, took me 3days to finally register an account. Then, I tried to set up an automatic paym...

Qiting by I've been around
  • 895 Views
  • 1 replies
  • 0 likes

Mobile App Error

Set up auto payment credit card and ensured I set it up a week before my internet bill was due but it didn't register and now I'm a week late for my internet bill.    I left a 1 star review and the developer responded agreeing with me and told me "He...

tokhan by I've been here awhile
  • 1158 Views
  • 2 replies
  • 0 likes

How do i see my bill and what is "current balance"?

New to rogers. How do I see my bill from the app. I click billing and see "current balance" 0 (payment required by date X) . Then below that is "view bill" which shows a higher number. Which one here is the bill i have to pay. What does the current b...

lakooo by I've been around
  • 5168 Views
  • 1 replies
  • 0 likes

Unable to make a payment via MyRogers app

I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...

Resolved! Payment History Showing Incorrect Payment Amount.

Hi    I really need help for Myrogers account issue.  this is my first post here, if anyone can solve my concern i would arreciate, yesterday i logged in my intertnet account i found all my payments on payment history have wrong decimal place, for ex...

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gvo by I plan to stick around
  • 2507 Views
  • 4 replies
  • 0 likes

Resolved! Payment History - Sorry, you don't have any history

  The Payment History function in Billing and Payment was not working for me.  I could view my bill so I could not figure it out.  In my case I got the message "Sorry, you don't have any history".  I believe the billing system account number was miss...

User14 by I'm a trusted contributor
  • 4300 Views
  • 3 replies
  • 0 likes