MyRogers & Rogers Apps
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Mobile App Error

Set up auto payment credit card and ensured I set it up a week before my internet bill was due but it didn't register and now I'm a week late for my internet bill.    I left a 1 star review and the developer responded agreeing with me and told me "He...

tokhan by I've Been Here Awhile
  • 189 Views
  • 2 replies
  • 0 likes

How do i see my bill and what is "current balance"?

New to rogers. How do I see my bill from the app. I click billing and see "current balance" 0 (payment required by date X) . Then below that is "view bill" which shows a higher number. Which one here is the bill i have to pay. What does the current b...

lakooo by I've Been Around
  • 1433 Views
  • 1 replies
  • 0 likes

Unable to make a payment via MyRogers app

I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...

Resolved! Payment History Showing Incorrect Payment Amount.

Hi    I really need help for Myrogers account issue.  this is my first post here, if anyone can solve my concern i would arreciate, yesterday i logged in my intertnet account i found all my payments on payment history have wrong decimal place, for ex...

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gvo by I Plan to Stick Around
  • 1001 Views
  • 4 replies
  • 0 likes

Bill Paying - Where to Enter Credit Card Number?

When I go to "pay now" and pick credit card, I can see where to enter the card expiry date and security code, but I can't find the row in which to enter my credit card number.  It doesn't matter if I use IE or Chrome.  Does anyone else have this prob...

Hajduk by I've Been Here Awhile
  • 4478 Views
  • 22 replies
  • 0 likes

Resolved! Payment History - Sorry, you don't have any history

  The Payment History function in Billing and Payment was not working for me.  I could view my bill so I could not figure it out.  In my case I got the message "Sorry, you don't have any history".  I believe the billing system account number was miss...

User14 by I'm a Trusted Contributor
  • 2877 Views
  • 3 replies
  • 0 likes