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Rogers SmarHome Android Apt

I tried several times to login to Rogers SmartHome Android apt from my cell phone while I was away from home. The Apt does not work at all. The 'SmartHome' apt used to work before while I was away from home. This apt always looks for my home router a...

dxn131 by I've been here awhile
  • 915 Views
  • 5 replies
  • 0 likes

Resolved! Rogers Smart Home app not connecting

On the smart home app, I keep getting an error saying it can't connect and telling me to connect to WiFi or data, and my phone is on data, Smart Home on its own cell signal. I've tried to uninstall/reinstall and I don't see an option to upgrade the f...

alvinlau by I've been here awhile
  • 1496 Views
  • 3 replies
  • 0 likes

Rogers App and Smart Home Monitoring App Not Working

I am have issues with the Rogers app and Smart home app. It doesn’t work on any of my apple devices. It keeps saying there is an issue and we are trying to fix it!  For the Rogers app this has been going on for about a year! And I just had a smart ho...

BAB31 by I've been around
  • 2173 Views
  • 2 replies
  • 0 likes

Can’t log into smart home monitoring app

My smart home monitoring app suddenly is not letting me sign in. It’s been over a week now.I log in and instead of taking me to the home page it says “Sorry there is a problem on our end. Thank you for your patience while we fix it.”I’ve deleted app ...

seipch by I've been around
  • 1507 Views
  • 1 replies
  • 0 likes

Error code 20003 via Smart Home Monitoring App

For the past 6 months I haven’t been able to sign in to the smart home monitoring app and I am consistently receiving the error code 20003. I have been told by Rogers that the issue has been resolved on at least 3 separate occasions however the probl...

Milo88 by I've been around
  • 966 Views
  • 1 replies
  • 0 likes

Smart Home app will not work on iPhone

I had the Rogers Smart Home Monitoring system installed a week ago, and it refuses to work on my iPhone 11. It will only connect to the camera about once every fifty tries, and although I can arm the system from my phone before leaving the house, I c...

NS21 by I'm here a lot
  • 2264 Views
  • 4 replies
  • 0 likes