Resolved! MyRogers Change phone number not working
the selection in the myrogers area for changing phone numbers is not working. ***Edited Labels***
the selection in the myrogers area for changing phone numbers is not working. ***Edited Labels***
when I open an account at Rogers using the same email address I use at Fido, it won't let me register an online account, and Rogers could not give a reason and did not solve the problem until they asked me to use a different email address. Now I reca...
For the past week I cannot access any of my account details via either the app and MyRogers. I am logged in, see my account name and that is it. Chat and calling in have not rectified this. How are customer accounts being supported if we cannot vi...
Hi, I have not been able to make a payment to my business cell phones. When I use the app (MyRogers), I get a message indicating that "Something went wrong." I have also tried to make a payment on Rogers.com, however when I submit the payment inf...
I'm unable to manage by Ignite TV package and/or change my Flex channels. The "Manage" TV link is just redirecting back to the Rogers home page. Is anybody else having this issue? **Labels Added**
Sorry, we can't retrieve youraccount information here. Pleasego to rogers.com to sign in , this message shows up everything I try to use the app **Labels Added**
I recently moved from BC to Alberta. My cell plan was with Zoomer Wireless through Cityphone who uses the Rogers System. Now in Alberta I am with Fido through Rogers. Since I brought my B.C. phone number that is Canada wide, I am charged PST. As w...
Is there something going on with the online manager? I've tried signing in multiple times, but all I get is that it's unavailable at the moment. **Labels Added**
i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have...
Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...
why is it so difficult to get authenticated before Rogers will provide Live tech support. After logging into My Rogers account, i select live chat. I am then prompted to ask where to send an authentication code - i selected email. I then enter the...
So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? **Labels Added**
Just migrated from Shaw. I logged in on a PC to manage my account and setup auto-payments. No Captcha. Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in. I also tried...
The app said i was caught ip on my bill. Then i get the printed bill and suddenly i owe 97 dollars from the previous bill. This is not the way to do business. I had 2 agents agree that nowhere does it say on the app there is money owing. This is scam...
I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following. Sorry! Something Went Wrong. We're working ...
I was a previous customer and just recently reactivated my services and created a new profile, I’m just curious if it’s possible to delete my old one or if they are automatically deleted after an account is closed? ***Edited Labels***
What's up with rogers.com, no internet plans show up for me, and can't even manage my home internet online if i wanted to. ***Added Labels***
Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...
A family member has been switched from Shaw TV to Rogers. They do not have an internet account and cannot perform tasks such as selecting Flex channels. I would like to be able to create a Rogers online account in order to help them. I do not an op...
I'm trying to change the caller id on my wireless accounts, the link you have provided is overdue and useless. The video you have shared was from 2020 and via mobile app. When i try to login on computer, there isn't an option under quick links to ch...