i have not been able to change my Flex channels for 4 days , Are you guys fixing the problem , there is not option to press under manage tv that says change flex channels like there was before , . How long is this gonna take and does anyone else have...
Hey there,So I was looking at MyRogers and saw there was an offer to renew my home services contract at the same price but get like immensely more TV. No brainer with the bill about to jump by 110/month!But when I tried to accept the offer, it would ...
why is it so difficult to get authenticated before Rogers will provide Live tech support. After logging into My Rogers account, i select live chat. I am then prompted to ask where to send an authentication code - i selected email. I then enter the...
So Rogers likes me as a customer and are giving me 10GB for FREE - just sign in and get it- I did but can’t find it among all the choices- anybody do it ? **Labels Added**
Just migrated from Shaw. I logged in on a PC to manage my account and setup auto-payments. No Captcha. Tried logging again on the computer with Edge and Chrome and had to answer Captcha but it was never satisfied and won't let me in. I also tried...
The app said i was caught ip on my bill. Then i get the printed bill and suddenly i owe 97 dollars from the previous bill. This is not the way to do business. I had 2 agents agree that nowhere does it say on the app there is money owing. This is scam...
I recently moved to another country but want to keep my canadian number, every time i try to change my plan to the bare minimum(text and talk) and click proceed to checkout it tells me the following. Sorry! Something Went Wrong. We're working ...
For the past week I cannot access any of my account details via either the app and MyRogers. I am logged in, see my account name and that is it. Chat and calling in have not rectified this. How are customer accounts being supported if we cannot vi...
I was a previous customer and just recently reactivated my services and created a new profile, I’m just curious if it’s possible to delete my old one or if they are automatically deleted after an account is closed? ***Edited Labels***
Sorry, we can't retrieve youraccount information here. Pleasego to rogers.com to sign in , this message shows up everything I try to use the app **Labels Added**
What's up with rogers.com, no internet plans show up for me, and can't even manage my home internet online if i wanted to. ***Added Labels***
Whenever i log into my rogers account to see the billing or details on my existing mobile phone plan i get lgoged out within 30 seconds of logging in. I can log in on the app on my phone and it stays in, but no matter what browser, or other computer ...
A family member has been switched from Shaw TV to Rogers. They do not have an internet account and cannot perform tasks such as selecting Flex channels. I would like to be able to create a Rogers online account in order to help them. I do not an op...
I'm trying to change the caller id on my wireless accounts, the link you have provided is overdue and useless. The video you have shared was from 2020 and via mobile app. When i try to login on computer, there isn't an option under quick links to ch...
As many we have my wife (as primary account holder for billing) plus myself and my two sons. I tried to log into this community and I needed to use our primary account email and password and then it asks for MFA to either her email or cellphone. I tr...
the selection in the myrogers area for changing phone numbers is not working. ***Edited Labels***
My bill was to be paid by Feb 8 2023 , so on Feb 8 2023 I logged in to pay my bill and voila I already have a late payment charge on my bill . . Rogers you give a date to be paid and before I have a chance to pay the bill on that date you add a...
My account has been suspended. Couldn't reach rogers from past couple days. What to do? *Added Labels*
I want to remove an old Rogers account that shows that I cancelled it from my selection screen on the "myrogers" app. Also, my two mobile wireless accounts are both called "JOHN". ***Added Labels***
Hello,I updated my TV package to the Ignite 20 package yesterday around 3ish. Received an updated service agreement from Rogers, but when I go to select my Flex channels on MyRogers it says I'm still on the starter package, but it also says I have no...