MyRogers & Rogers Apps
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How do i see my bill and what is "current balance"?

New to rogers. How do I see my bill from the app. I click billing and see "current balance" 0 (payment required by date X) . Then below that is "view bill" which shows a higher number. Which one here is the bill i have to pay. What does the current b...

lakooo by I've Been Around
  • 462 Views
  • 1 replies
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MyRogers - Device Balance and Upgrade

I just got a new iphone on the 24 month plan. At one point I saw the breakdown of flebtab showing monthly amount, plus phone cost, and ending dates. Now that I've signed up, I'm not seeing this on 'my rogers' account. How do I bring this information ...

Resolved! Payment History Showing Incorrect Payment Amount.

Hi I really need help for Myrogers account issue. this is my first post here, if anyone can solve my concern i would arreciate, yesterday i logged in my intertnet account i found all my payments on payment history have wrong decimal place, for exampl...

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gvo by I Plan to Stick Around
  • 857 Views
  • 4 replies
  • 0 likes

Unable to make a payment via MyRogers app

I tried making a payment on my Rogers account using the Rogers app on my iPhone. Funny, the app won't accept my card info (CVC code specifically). I hop onto my desktop Windows machine, log into Rogers and try to make a payment with my Visa debit car...

Data Manager Not Working!!!

I had set a data limit for my daughter, and when she hit it over a week ago, I shut off her data via the MyRogers app (and confirmed via the Rogers website) , but a week later, she has managed to use another .5 GB of data. I thought she may have been...

Dembezuma by I've Been Around
  • 951 Views
  • 1 replies
  • 0 likes

Resolved! Double charged through Rogers App

I paid my Rogers bill ONCE through the Rogers business Android app last night. This morning I see on my bank account that Rogers has been paid twice for the exact same amount. I contacted Rogers to have them do a reversal as this was not my mistake b...

awade1 by I Plan to Stick Around
  • 4238 Views
  • 14 replies
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Resolved! Payment History - Sorry, you don't have any history

The Payment History function in Billing and Payment was not working for me. I could view my bill so I could not figure it out. In my case I got the message "Sorry, you don't have any history". I believe the billing system account number was missing f...

User14 by I'm a Trusted Contributor
  • 2658 Views
  • 3 replies
  • 0 likes

Unable to view MyRogers bill on Safari or Chrome

my mac does not allow me to view rogers PERSONAL BILL from either chrome or safari -browsers- I tried changing the "user agent" on Develop tab - but still cant view my bill.:) I can pay it no problem (LOL ) but I cant see my bill. I heard Rogers site...

crstone by I've Been Here Awhile
  • 4143 Views
  • 10 replies
  • 0 likes

MyRogers App - Account Balances

I have an android phone and the myrogers app has just updated. (June 9/16) Since the update I can no longer find or view my account balance. Is this no longer available on the updated app? ***Edited Labels***

Tammymarie by I've Been Here Awhile
  • 3646 Views
  • 8 replies
  • 0 likes