Rogers Hitron CODA-4582 Hardware

Need Help?

That's what we're here for! The goal of the Rogers Community is to help you find answers on everything Rogers. Can't find what you're looking for? Just ask!
cancel
Showing results for 
Search instead for 
Did you mean: 
Reply
Resident Expert
Resident Expert
Posts: 6,012

Re: Rogers Hitron CODA-4582 Hardware

With good signal levels and acceptable noise levels, the 3552 will match the 4582 for speeds if you're running gigabit service.  If you're running 250/20 or less then they will absolutely be equal.  The difference is that the CODA-4582 does not suffer from the high latency that the 3552 or CGN3 series modem do.  Those modems are a Puma 6MG modem which has that problem.  The 4582 is a Puma 7 modem, which doesn't have the latency issue.  However, at the present time as you have noted, there are issues with its introduction into service.  So, personal opinion, unless you're having issues with latency in gaming, stick with the 3552 for maybe another month.  By then another firmware version or two will have rolled out for the 4582.



I Plan to Stick Around
Posts: 225

Re: Rogers Hitron CODA-4582 Hardware


@gp-se wrote:

@Mayoo wrote:

@Mayoo wrote:

@RogersDave Thanks for taking a look at my issue. i have swaped the modem to the modem with black dot

 

Modem also got the latest .23 pushed. 

 

I have Factory Reset the Modem

Hard Rebooted

Connected Directly to Modem even though its set in Bridge. 

 

My download speed for some reason is not passing 400mbps ( I was constantly getting ~800 with old CODA on pre .19 FW. Issue started happening from .20 on wards .. 

 

Whats going on .. missing my CGN now Smiley Sad 

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1645000000256QAM0.1003938.983
2363000000256QAM0.6001038.983
3369000000256QAM0.6001138.983
4375000000256QAM0.4001238.983
5381000000256QAM0.7001338.983
6387000000256QAM0.3001438.983
7393000000256QAM-0.4001538.983
8399000000256QAM-2.9001637.636
9405000000256QAM-2.5001737.636
10411000000256QAM-0.4001838.983
11417000000256QAM0.3001938.605
12423000000256QAM0.8002038.605
13429000000256QAM0.6002138.605
14435000000256QAM1.2002238.983
15441000000256QAM1.5002338.983
16447000000256QAM1.5002438.983
17555000000256QAM-0.2002538.605
18561000000256QAM0.0002638.605
19567000000256QAM0.0002738.983
20573000000256QAM0.0002838.605
21579000000256QAM0.5002938.983
22585000000256QAM0.5003038.983
23591000000256QAM0.4003138.983
24597000000256QAM0.1003238.983
25603000000256QAM0.1003338.983
26609000000256QAM-0.5003438.605
27615000000256QAM0.0003538.983
28621000000256QAM-0.2003638.983
29633000000256QAM0.0003738.983
30639000000256QAM-0.1003838.983
31357000000256QAM0.900938.983
32651000000256QAM0.0004038.983
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM36.00016400000
238595824ATDMA - 64QAM39.25033200000
323700000ATDMA - 64QAM36.00026400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K

 

 

speed.png


Ok.. So i have narrowed down the issue and found out my speeds are back to 900Mbps down / 40mbps UP between 1.30AM - 8.30AM everyday !!! 

 

So when i run Speed test at 1.30AM - 8.30AM every day, my speeds are back to 900mbps/40mbps up while rest of the hours its stuck at 400Mbps .. 

 

Is this due to Network Congestion ? My area is still  on DOCSIS 3.0 


That seems like a congestion issue since off peak hours you get good speed. To me that rules out your PC, Gateway, Settings, etc. I would call Tech Support and explain to them how during the day speeds are slow, and off peak hours everything is fast. 


Thanks !!! Case Created - C119705438 If any Tech person can expediate this to Network team it will be great please .. Paying 1Gbps but stuck at 400mbps .. still willing to be on beta trail .. 

Highlighted
I've Been Here Awhile
Posts: 3

Re: Rogers Hitron CODA-4582 Hardware

I do have gigabit service. Thanks for your reply. Ill wait another few weeks or a month and then hopefully everything is better. 

I Plan to Stick Around
Posts: 23

Re: Rogers Hitron CODA-4582 Hardware

Is anyone else experiencing random modem reboots (non firmware update) after or around midnight?

 

it just happened twice within the hour (EST) today. Firmware is on .19

 

Logs

 

DHCP RENEW WARNING - Field invalid in response v4 option;CM-MAC=a8:4e:3f:ca:c7:d0;CMTS-MAC=00:17:10:90:e9:24;CM-QOS=1.1;CM-VER=3.1;

MIMO Event MIMO: Stored MIMO=1 post cfg file MIMO=-1;CM-MAC=a8:4e:3f:ca:c7:d0;CMTS-MAC=00:17:10:90:e9:24;CM-QOS=1.1;CM-VER=3.1;

 

I Plan to Stick Around
Posts: 33

Re: Rogers Hitron CODA-4582 Hardware

i can confirm this has happened to me twice same time
I'm a Reliable Contributor
Posts: 577

Re: Rogers Hitron CODA-4582 Hardware

@AaronMT I'm on firmware .19 and within this past hour, I've had the modem randomly reboot. Seems weird why it would reboot...

I've Been Around
Posts: 1

Re: Rogers Hitron CODA-4582 Hardware

Count me in amongst the multitude of people who have experienced issues with this modem.

 

On top of it rebooting twice in the last 35 minutes (12:05am EST and 12:35am EST), I experience consistent slow downs at peak hours, to the point where I can't do multiple things with my connection at once.

 

Despite having a Gigabit connection, when I run speed tests, the most I've ever seen was 850 down and about 30 up.  More likely (especially during peak hours), it's in the 400mb down/15 up range.

 

Even worse, when I run Speedtests on sites not affiliated with Rogers (I don't trust them to provide accurate results) i'm getting numbers below 100mbps.

 

Running Firmware 2.0.10.19, and the event log is full of "No Ranging Response" errors (among others).

 

Signal parameters here:

 

Downstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDSignal noise ratio (dB)
1591000000256QAM8.7003138.983
2363000000256QAM2.7001037.636
3369000000256QAM3.0001137.636
4375000000256QAM2.4001237.636
5381000000256QAM2.4001337.356
6387000000256QAM2.9001437.636
7393000000256QAM2.9001537.636
8399000000256QAM3.2001637.356
9405000000256QAM3.2001737.636
10411000000256QAM3.6001837.636
11417000000256QAM4.1001937.636
12423000000256QAM4.1002037.636
13429000000256QAM4.4002137.636
14435000000256QAM4.2002237.636
15441000000256QAM4.4002337.636
16447000000256QAM4.9002438.605
17555000000256QAM7.2002537.636
18561000000256QAM6.7002638.605
19567000000256QAM6.7002738.983
20573000000256QAM7.5002838.605
21579000000256QAM7.7002938.983
22585000000256QAM8.2003038.605
23357000000256QAM2.400937.356
24597000000256QAM8.9003238.605
25603000000256QAM8.7003338.605
26609000000256QAM8.7003438.983
27615000000256QAM8.9003538.983
28621000000256QAM8.7003638.605
29633000000256QAM8.7003738.605
30639000000256QAM8.8003838.605
31645000000256QAM8.9003938.605
32651000000256QAM9.0004038.605
OFDM Downstream Overview
ReceiverFFT typeSubcarr 0 Frequency(MHz)PLC lockedNCP lockedMDC1 lockedPLC power(dBmv)
0NANANONONONA
1NANANONONONA
Upstream Overview
Port IDFrequency (MHz)ModulationSignal strength (dBmV)Channel IDBandwidth
130596000ATDMA - 64QAM32.75016400000
238595766ATDMA - 64QAM34.75033200000
323700000ATDMA - 64QAM32.75026400000
OFDM/OFDMA Overview
Channel IndexStatelin Digital AttDigital AttBW (sc's*fft)Report PowerReport Power1_6FFT Size
0DISABLED0.50000.00000.0000-inf-1.00004K
1DISABLED0.50000.00000.0000-inf-1.00004K

 

 

I Plan to Stick Around
Posts: 39

Re: Rogers Hitron CODA-4582 Hardware

Same thing happened to me. Modem just reboots twice today. A lot of No Ranging Response received - T3 time-out on my logs.

And after disconnections and reboots

 MIMO Event MIMO: Stored MIMO=1 post cfg file MIMO=-1 and DHCP RENEW WARNING - Field invalid in response v4 option

 

Resident Expert
Resident Expert
Posts: 6,012

Re: Rogers Hitron CODA-4582 Hardware

Yup, same here.  Something is up, possibly preparation for Docsis 3.1?  Not going to be concerned at this point.  



I'm a Reliable Contributor
Posts: 577

Re: Rogers Hitron CODA-4582 Hardware

Alright so we have multiple users  who confirmed that their modems are rebooting randomly (at least once) from 12AM-1AM. The time when the modems reboot also coincides when maintenance is done on the network- not sure if it relates to the modems rebooting, but it is my suspiscion.